Paubox

paubox.com

4 tracked vendors name Paubox as a subprocessor, including Rev, DoseSpot and Nextiva. We have not found a subprocessor list published by Paubox. We monitor 5 of its documents, which we last checked on Nov 11, 2026.

Subprocessors

None extracted.

Subprocessor of (4)CSV · Atom

4 companies
  • DoseSpot dosespot.com HITRUST and HIPAA Certified Email Encryption Service
  • Nextiva nextiva.com HIPAA-compliant email gateway
  • Personify Health personifyhealth.com
  • Rev rev.com Email delivery

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 minor)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 minor)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 0 major or critical
  • 49 min typical time to resolve
BeganIncidentImpactLasted
Customers reporting issue with MFA codesminor49 min
Dashboard data display issues affecting some Outbound and Marketing customersminor3 h 6 min
Users cannot log in to the Paubox Admin App/Paubox Dashboardminor29 min
Some Inbound customers report blank Inbound quarantinesno impact stated58 min
Reports of intermittent inbound mail delaysminor14 min
Quarantine release non functional for inbound security customersminor2 h 41 min
Microsoft certificate rotation causing higher than average secure message conversion for some outbound customersminor1 h 46 min
Some hosted/webmail customers report certificate errors blocking mobile log inno impact stated27 h 9 min

Incidents per month

0 2 4 Dec 2025: 1 incident (1 minor) · typical time to resolve 11 h 1 min Jan 2026: 1 incident (1 no impact stated) · typical time to resolve 17 h 59 min Feb 2026: 2 incidents (2 no impact stated) · typical time to resolve 21 h 13 min Mar 2026: 4 incidents (4 minor) · typical time to resolve 1 h 27 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 8 h 1 min May 2026: 1 incident (1 no impact stated) · typical time to resolve 27 h 9 min Jun 2026: 2 incidents (2 minor) · typical time to resolve 2 h 41 min Jul 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 58 min Aug 2026: 1 incident (1 minor) · typical time to resolve 29 min Sep 2026: 1 incident (1 minor) · typical time to resolve 3 h 6 min Oct 2026: 1 incident (1 minor) · typical time to resolve 49 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Paubox Dashboard3

As Paubox's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Paubox's site

Paubox transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/paubox"><img src="https://thirdpartyindex.com/badge/paubox.svg" alt="Paubox transparency rating on Third Party Index" height="20"></a>
[![Paubox transparency rating on Third Party Index](https://thirdpartyindex.com/badge/paubox.svg)](https://thirdpartyindex.com/vendors/paubox)