Vespa.ai

vespa.ai

Vespa.ai declares 6 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Okta. No published changes since we first read it on Sep 23, 2026. 1 tracked vendor, Productboard, names Vespa.ai as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

6 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud provider
Auth0 External user identity management
GitHub Version control
Google Cloud Platform Cloud provider
Google Workspace Collaboration suite
JumpCloud Identity and IT asset management

Subprocessor of (1)CSV · Atom

1 company
  • Productboard productboard.com Search and indexing infrastructure

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Vespa.ai's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 no impact stated)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 1 incident (1 no impact stated)Oct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: 1 incident (1 no impact stated)Oct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 no impact stated)Nov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 4 incidents in 90 days
  • 0 major or critical
  • 27 h 23 min typical time to resolve
BeganIncidentImpactLasted
Vespa zone impaired: dev.aws-euw1-az1no impact stated1 h 19 min
Query timeouts for some applicationsno impact stated27 h 23 min
Intermittent “Node Allocation Failure” in GCP test and staging environmentsno impact stated27 days
Failing staging tests in AWS us-east-1cno impact stated7 h 27 min
Feed blocked messages displayed in Vespa Cloud console is fake news.no impact stated27 h 44 min
Unable to provision new endpoint certificates - affects new deployments with legacy endpointsno impact stated5 h
Authentication issues on Vespa Cloud consoleno impact stated41 min
Vespa Cloud metrics view is unaccessibleno impact stated3 h 38 min

Incidents per month

0 3 6 Dec 2025: 1 incident (1 no impact stated) · typical time to resolve 5 days Jan 2026: 2 incidents (2 no impact stated) · typical time to resolve 8 h 38 min Feb 2026: 3 incidents (3 no impact stated) · typical time to resolve 3 h 47 min Mar 2026: 5 incidents (5 no impact stated) · typical time to resolve 6 h 33 min Apr 2026: 3 incidents (3 no impact stated) · typical time to resolve 2 h 5 min May 2026: 0 incidents Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 41 min Jul 2026: 2 incidents (2 no impact stated) · typical time to resolve 27 h 44 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 7 h 27 min Sep 2026: 0 incidents Oct 2026: 2 incidents (2 no impact stated) · typical time to resolve 27 days Nov 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 19 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Infrastructure2
AWS1
dev.aws-euw1-az11
dev.gcp-us-central1-f1
prod.gcp-us-central1-a1
prod.gcp-us-central1-b1
prod.gcp-us-central1-c1
prod.gcp-us-central1-f1

As Vespa.ai's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Vespa.ai's subprocessorsCSV · Atom

36 reported incidents in the last 30 days, by 2 of the vendors Vespa.ai lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Vespa.ai was involved.

DateCompanyIncidentImpactLasted
GitHubImpact across multiple GitHub products including Actions, Pages, and Copilot products. critical33 min
GitHubIncident with Webhooks minor4 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
GitHubIncident with Actions and Checks API critical46 min
GitHubIncident with Webhooks and Actions major1 h 50 min
GitHubIncreased timeouts due to surge in anonymous users minor3 h 10 min
GitHubIncrease in timeouts for some unauthenticated users minor1 h 56 min
GitHubDegraded performance for multiple GitHub services minor44 min
GitHubIncident with Actions minor52 min
GitHubIncident with Actions major35 min
GitHubIncident with Actions and Pages major55 min
GitHubIncident with Pull Requests, Git Operations and Issues major2 h
GitHubIncreased task-related errors for Copilot Mission Control minor1 h 16 min
GitHubIncident with Git Operations minor1 h 43 min
GitHubIncident with API, Git, and Copilot requests minor30 min
GitHubElevated errors on GPT-5.4 Nano minor38 min
GitHubIncident with Dependabot minor2 h 29 min
GitHubIncident with Actions, Pages, and Webhooks major1 h 32 min
GitHubDisruption with GitHub services critical31 min
JumpCloudDegraded User and Admin portal minor15 min
GitHubDisruption with Copilot Cloud services minor2 h 29 min
GitHubDisruption with some Copilot services critical1 h 15 min
GitHubElevated 404s for GitHub App s2s tokens in git/API no impact stated—
GitHubIncident with Actions, Issues, API Requests and Pull Requests minor8 min

And 11 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Vespa.ai's site

Vespa.ai transparency rating

It updates with the rating.

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