Tracked subprocessors 15 Subprocessor of 27 Third parties loaded 2 Loaded by 0
+ − ⟲
Not loaded by any published homepage.
15 third parties, 4 affiliates.
Name Purpose Location Listed since Amazon Web Services Hosting, storage, networking, and related cloud services; Hosting, storage, networking, content delivery, and related cloud services European Union; United States Sep 22, 2026 Amplitude Product analytics and usage insights United States Sep 22, 2026 Anthropic AI AI-powered features United States Sep 22, 2026 Braintrust AI evaluation and observability United States Sep 22, 2026 Cloudflare Content delivery and security United States Sep 22, 2026 Datadog Monitoring and observability European Union; United States Sep 22, 2026 FoundryLabs AI sandbox provider United States Sep 22, 2026 Google Vertex AI AI AI-powered features United States Sep 22, 2026 Knock Notification delivery United States Sep 22, 2026 OpenAI AI AI-powered features United States Sep 22, 2026 Pusher Realtime communication services United Kingdom Sep 22, 2026 SendGrid Email delivery United States Sep 22, 2026 Sentry Error tracking and diagnostics United States Sep 22, 2026 Stigg Pricing and packaging orchestration. Israel Sep 22, 2026 Vespa.ai Search and indexing infrastructure United States Sep 22, 2026
Productboard affiliates (4) Productboard's homepage made 127 requests to 3 domains, and 2 services controlled by another company.
Tag managers (1): Google Cloud Other (1): usually detected as CMS: Builder.io 2 third parties by category: 1 1
Third parties 2 · 3 requests
Google Cloud subprocessor Google Tag Manager <1% of the page's requests 1 First party 1 · 124 requests
Productboard Builder.io Emotion HSTS Next.js 15.5.18 Next.js App Router Open Graph PWA Priority Hints RSS React Vercel Webpack styled-components 6.5.3 98% of the page's requests 124
1 tracked company loaded by the homepage is not in Productboard's subprocessor list. A website can use a service without it processing customer data.
27 companies
Airbyte airbyte.com Product and design; Product management platform used to analyze customer feedback. Alcide alcide.io Apolicy apolicy.io User Analytics (for product roadmapping) Axcient axcient.com Product Roadmap and Customer Feedback Backblaze backblaze.com A service used by Backblaze to collect customer feedback. ConnectWise connectwise.com Product Roadmap and Customer Feedback Deepgram deepgram.com Productboard is a product management software that helps teams understand user needs, prioritize what to build next, and align everyone around the roadmap. Deepnote deepnote.com Product management; Tool for capturing customer feedback and product planning. Drata drata.com [Drata and SafeBase] Productboard provides a product management platform that helps businesses collect customer feedback, prioritize features, and align product roadmaps. ProductBoard is integrated into the platform to enhance product management by allowing customers to submit product ideas, vote on existing ideas, and view the roadmap directly within the platform. Honeycomb honeycomb.io Customer feedback and roadmapping Humanforce humanforce.com - Processing Purpose: product insight generation—summaries, spec drafting, and insight discovery. - Type of Data: Note and feature content only (no customer or identifying metadata). - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Product and design Jasper AI jasper.ai Analytics & Reporting Knak knak.com Product feedback and internal roadmap management Mixmax mixmax.com Product Feedback Rapid7 rapid7.com SendSafely explore.sendsafely.com Product Roadmap Management & Feature Request Tracking Skedda skedda.com Product and design; Skedda uses Productboard internally for managing individual votes for specific features (as shared with Skedda via unsolicited messages through support channels) and subsequently notifying the relevant individuals when the feature is available. Spellbook spellbook.com Product; Tracks product feedback and roadmap. Sysdig sysdig.com User Analytics (for product roadmapping) Syskit Point syskit.com Product Management, Customer Feedback; Product planning, Feature prioritization, Customer insights management Terramate terramate.io Toggl toggl.com Product management V Validity validity.com Business Operations; Product Feedback From Customers Platform Vendr vendr.com Product Management Vev vev.design Roadmap, further analysis of the platform Whova whova.com Customer feedback collection system Workleap workleap.com Product management software.; Workleap Compensation Certified Says it complies with Certifications as Productboard's trust center lists them; reports are usually shared on request (evidence )
Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: 1 incident (1 major) Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: 1 incident (1 minor) Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: 1 incident (1 minor) Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported 90 days ago today
3 incidents in 90 days1 major or critical59 min typical time to resolve51 min longest majorIncidents per month 0 3 6 Dec 2025: 2 incidents (1 critical, 1 minor) · typical time to resolve 23 min Jan 2026: 3 incidents (1 critical, 2 minor) · typical time to resolve 26 min Feb 2026: 5 incidents (1 critical, 1 major, 2 minor, 1 no impact stated) · typical time to resolve 1 h 25 min Mar 2026: 4 incidents (2 minor, 2 no impact stated) · typical time to resolve 2 h 7 min Apr 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 56 min May 2026: 0 incidents Jun 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 3 h 15 min Jul 2026: 0 incidents Aug 2026: 1 incident (1 major) · typical time to resolve 2 h 46 min Sep 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 31 min Oct 2026: 0 incidents Nov 2026: 1 incident (1 minor) · typical time to resolve 59 min Dec 2025 Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct Nov critical major minor no impact stated
Components affected Component Incidents Bar Web Application 2 Spark AI 1
As Productboard's status page reports its own incidents (scheduled maintenance left out), read every few hours since Oct 7, 2025 (evidence )
257 reported incidents in the last 30 days, by 9 of the vendors Productboard lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Productboard was involved.
Date Company Incident Impact Lasted Nov 11, 2026 US issues feed throwing intermittent errors minor 51 min Nov 11, 2026 Template builds failing on Ubuntu package installs minor 3 h 10 min Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Account emails not being delivered major 42 min Nov 11, 2026 Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Elevated errors on Fable 52 and Mythos 52 no impact stated 1 min Nov 10, 2026 Issue resolved minor 1 h 43 min Nov 10, 2026 EU region replay ingestion latency minor 48 min Nov 10, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor 3 h 26 min Nov 10, 2026 Gateway API (Lookup API) Failure Increase on Verizon in United States minor 10 h 23 min Nov 10, 2026 Incorrect cost data in Costs API exports no impact stated 2 h 20 min Nov 9, 2026 Elevated Errors On API minor 42 min Nov 9, 2026 WhatsApp Business API Message Send Failures minor 16 h 29 min Nov 9, 2026 Elevated ChatGPT Conversation Errors minor 52 min Nov 9, 2026 Voice Call Failures from a Subset of Twilio Phone Numbers to Chile minor 19 h 20 min Nov 9, 2026 Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor 5 h 18 min Nov 9, 2026 SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor 3 h 14 min Nov 9, 2026 SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor 3 h 26 min Nov 9, 2026 SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor 13 h 31 min Nov 9, 2026 SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor 8 h 40 min Nov 9, 2026 SMS Delivery Failures from Twilio to ETL Laos minor 16 h 8 min Nov 8, 2026 SMS Delivery Failures from Twilio to MTN Nigeria minor 6 h Nov 8, 2026 Elevated errors with image generation minor 1 h 49 min Nov 8, 2026 Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor 14 h 12 min Nov 8, 2026 Degraded performance for Claude Fable 5.1 minor 26 min
And 232 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
ProductboardAirbyte airbyte.com Product and design; Product management platform used to analyze customer feedback.
Alcide alcide.io
Apolicy apolicy.io User Analytics (for product roadmapping)
Axcient axcient.com Product Roadmap and Customer Feedback
Backblaze backblaze.com A service used by Backblaze to collect customer feedback.
ConnectWise connectwise.com Product Roadmap and Customer Feedback
Deepgram deepgram.com Productboard is a product management software that helps teams understand user needs, prioritize what to build next, and align everyone around the roadmap.
Deepnote deepnote.com Product management; Tool for capturing customer feedback and product planning.
Drata drata.com [Drata and SafeBase] Productboard provides a product management platform that helps businesses collect customer feedback, prioritize features, and align product roadmaps. ProductBoard is integrated into the platform to enhance product management by allowing customers to submit product ideas, vote on existing ideas, and view the roadmap directly within the platform.
Honeycomb honeycomb.io Customer feedback and roadmapping
Humanforce humanforce.com - Processing Purpose: product insight generation—summaries, spec drafting, and insight discovery. - Type of Data: Note and feature content only (no customer or identifying metadata). - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Product and design
Jasper AI jasper.ai Analytics & Reporting
Knak knak.com Product feedback and internal roadmap management
Mixmax mixmax.com Product Feedback
Rapid7 rapid7.com
SendSafely explore.sendsafely.com Product Roadmap Management & Feature Request Tracking
Skedda skedda.com Product and design; Skedda uses Productboard internally for managing individual votes for specific features (as shared with Skedda via unsolicited messages through support channels) and subsequently notifying the relevant individuals when the feature is available.
Spellbook spellbook.com Product; Tracks product feedback and roadmap.
Sysdig sysdig.com User Analytics (for product roadmapping)
Syskit Point syskit.com Product Management, Customer Feedback; Product planning, Feature prioritization, Customer insights management
Terramate terramate.io
Toggl toggl.com Product management
Vendr vendr.com Product Management
Vev vev.design Roadmap, further analysis of the platform
Whova whova.com Customer feedback collection system
Workleap workleap.com Product management software.; Workleap Compensation
