Yeastar

yeastar.com

Yeastar declares 5 subprocessors in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Amazon Web Services, Microsoft and ElevenLabs. No published changes since we first read it on Oct 23, 2026.

Subprocessors CSV of Yeastar's subprocessors · Atom feed of Yeastar's subprocessors DORA draft CSV of Yeastar's subprocessors as declared by Yeastar what's this? · 

5 third parties.

NamePurposeLocationListed since
Agora Provide Video Conferencing service¹Germany; United Kingdom; Russia; South Africa; United States, Canada, Singapore, Malaysia, Indonesia, Australia,
Amazon Web Services
(Text-to-Speech to generate voice prompt,; Provide Remote Access Service and Remote Management¹; Provide Transcription services¹; Speech-to-Text for Call Transcription and Voicemail Transcription)
Australia, Brazil, Bahrain, Canada, France, Germany, Hong Kong,; Germany, Hong Kong, Indonesia, Singapore,; Germany, Hong Kong, Indonesia, Singapore, Thailand,; Ireland; Italy; Singapore; South Africa; United Kingdom; United States; Thailand; United States; United Kingdom; United States; United Kingdom
Azure OpenAI Service AIProvide LLM-powered Call Summary services¹
Canada; France; Singapore; Sweden; Switzerland; Korea, Japan, India, Australia, United States, United Kingdom, Canada, France, Singapore,; Korea, Japan, India, Australia,United States, United Kingdom,; Sweden; Switzerland
ElevenLabs AIProvide AI Receptionist service¹Belgium; United States; United States; Belgium
Netease, Inc. (The server connection can be disabled if the Internal Chat service is not required); Provide Instant Messaging services¹China

Incidents reported by Yeastar's subprocessorsCSV of incidents reported by vendors Yeastar lists · Atom feed of incidents reported by vendors Yeastar lists

36 reported incidents in the last 30 days, by 1 of the vendors Yeastar lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that Yeastar was involved.

DateCompanyIncidentImpactLasted
ElevenLabsEU Agents disruption in SIP calls major—
ElevenLabsEU - STT - Increase in latency in the EU Residency for Speech-to-Text requests minor—
ElevenLabsClaude MCP connection not working minor—
ElevenLabsInbound Twilio calls experiencing intermittent connection failures minor—
ElevenLabsMarketing website no impact stated—
ElevenLabsIncreased Rate of LLM Failure Errors on Agent Platform Calls minor—
ElevenLabsRequest failures with the V3 model major—
ElevenLabsInstant Voice Clone creation failures minor—
ElevenLabs[Isolated environments] Issue with voices on EU and India Residency environments major—
ElevenLabsAgent SIP Conversation Disruption major—
ElevenLabsPayment Issues minor—
ElevenLabsEU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server major—
ElevenLabsSome TTS requests seeing increased latency minor—
ElevenLabsElevated error rate for Eleven Multilingual v2 model minor—
ElevenLabsIncreased Dubbing Latency and Failure Rate major—
ElevenLabsEU Residency - Conversation history not showing for recent calls minor—
ElevenLabsSome support request forms may be unavailable no impact stated—
ElevenLabsElevenReader Elevated Error Rates no impact stated—
ElevenLabsWebsite authentication rejecting all frontend requests critical—
ElevenLabsWebsite Slowness and API Request Latency major—
ElevenLabsTransfer to Human not working correctly major—
ElevenLabsElevated error rates for TTS v3, Dubbing, STT minor—
ElevenLabsElevated error rates querying voices minor—
ElevenLabsIncreased error rate for Forced Alignment major—
ElevenLabsIncreased API error rate minor—

And 11 more. All of them: CSV · Who is around them.

ChangesCSV of Yeastar's changes · Atom feed of Yeastar's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Yeastar transparency rating

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