Zilliz

zilliz.com

Zilliz declares 9 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 23, 2026. 4 tracked vendors name Zilliz as a subprocessor, including Aimdoc, Anaconda and Filevine.

Subprocessors CSV of Zilliz's subprocessors · Atom feed of Zilliz's subprocessors DORA draft CSV of Zilliz's subprocessors as declared by Zilliz what's this? · 

9 third parties.

NamePurposeLocationListed since
Amazon Web Services (AWS) Cloud infrastructure services, data storage, and hostingUS,CA,EU, AP(SG,JP) and customer-selected cloud regions
Auth0 Authentication when logging inUS
Google Cloud Service Cloud infrastructure services, data storage, and hostingUS,EU, AP(SG) and customer-selected cloud regions
HubSpot Customer data access for profile updates, marketing prospect qualification, and sales leads validationUS
Microsoft Azure Cloud infrastructure services, data storage, and hostingUS,EU, AP(IN) and customer-selected cloud regions
Snowflake & Tableau User behavior analysis, revenue data monitoringUS
Stripe Generating bills and processing paymentsUS
Vanta Compliance monitoring and risk assessmentUS
Zendesk User support services for troubleshooting product issuesUS

Web TechnologiesCSV of Zilliz's web technologies · Atom feed of Zilliz's web technologies

Zilliz's homepage made 274 requests to 7 domains, and 3 services controlled by another company.

Advertising (1): Reddit, Inc.Analytics (1): Google CloudOther (1): SEO: Ahrefs

3 third parties by category: Advertising 1Analytics 1Other 1

Third parties 3 · 12 requests
Google Cloudsubprocessor Google Analytics Google Tag Manager 3% of the page's requests 8
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Ahrefs Ahrefs <1% of the page's requests 1
First party 1 · 262 requests
Zilliz KaTeX Next.js 14.2.35 Nginx Open Graph React Swiper Webpack 96% of the page's requests 262

1 tracked company loaded by the homepage is not in Zilliz's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (4)CSV of the companies listing Zilliz · Atom feed of the companies listing Zilliz

4 companies
  • Aimdoc aimdoc.ai
  • Anaconda anaconda.com Embedding storage
  • Filevine filevine.com Cloud vector database
  • SysAid sysaid.com Zilliz provides the managed vector database used by SysAid's AI capabilities to store and query vector embeddings generated from service desk content such as tickets and knowledge base articles. These embeddings enable semantic search and retrieval, allowing SysAid Copilot and AI agents to surface relevant information. Zilliz Cloud holds SOC 2 Type II certification covering security, availability and confidentiality, and supports regional data residency.

Service statusCSV of Zilliz's status page incidents · Atom feed of Zilliz's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Elevated errors on control plane API (July 22)minor1 h 7 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 minor) · typical time to resolve 1 h 7 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Zilliz's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Zilliz's subprocessorsCSV of incidents reported by vendors Zilliz lists · Atom feed of incidents reported by vendors Zilliz lists

17 reported incidents in the last 30 days, by 3 of the vendors Zilliz lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Zilliz was involved.

DateCompanyIncidentImpactLasted
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
VantaMissing check results for GitHub pull requests minorongoing
HubSpotHubSpot is experiencing issues no impact stated22 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
VantaIncorrect security-training and background-check test results no impact stated—
StripeElevated Issuing errors from 17:13 - 20:41 UTC minor4 h 36 min
StripeElevated Blik errors no impact stated1 h
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
StripeElevated Bancontact errors no impact stated3 h 35 min
StripeElevated Bancontact errors no impact stated2 h 25 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min
VantaStale data for CloudflareDomainInventory and CloudflareZoneRule major7 h 42 min
StripeSpike in cancellations and expired errors with PayByBank payments no impact stated2 h 17 min
StripeElevated Revolut Pay errors no impact stated9 h 32 min
StripeElevated declines on Mastercard no impact stated2 h 18 min
StripeElevated declines on Visa no impact stated53 min
StripeElevated Amazon Pay errors no impact stated12 min

Who is around them.

ChangesCSV of Zilliz's changes · Atom feed of Zilliz's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Zilliz's site

Zilliz transparency rating

It updates with the rating.

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