Snapshot 103013

Document

Subprocessor list

URL

https://www.pingcap.com/legal/sub-processors-and-affiliates-for-tidb-cloud-services/

Fetched

2026-10-15 16:29:17 UTC

HTTP status

200

Content type

text/html; charset=UTF-8

Fetch mode

static

Size

97554 bytes

SHA-256 (raw)

d4b41d19c4e92a584e7bf031a07288e3369797bd151275810eaf887b1cf6dbfc

SHA-256 (normalized text)

d5ae3791c91dacf442b6096502e9b47db5f8b133e69633196c2a0eca8da6fdf7

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 6945,
      "data": {
        "name": "Amazon Web Services (AWS)",
        "purposes": [
          "Cloud hosting and infrastructure provider"
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "Brazil",
          "Germany",
          "Japan",
          "South Korea",
          "Singapore",
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "okta",
      "evidence_id": 6945,
      "data": {
        "name": "Auth0",
        "purposes": [
          "Authentication Provider (SAML SSO)"
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 6945,
      "data": {
        "name": "Google",
        "purposes": [
          "If you engage in email support to us and include your CSA Personal Data in the email support (database logs, query outputs, etc.), your CSA Personal Data will be processed by Google."
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 6945,
      "data": {
        "name": "Google Cloud",
        "purposes": [
          "Cloud hosting and infrastructure provider"
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "Japan",
          "Singapore",
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "pingcap-us",
      "evidence_id": 6945,
      "data": {
        "name": "PingCAP (US), Inc.",
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "Singapore",
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6945,
      "data": {
        "name": "PingCAP Kabushiki-Kaisha",
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "Japan"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 6945,
      "data": {
        "name": "PingCAP Sdn Bhd",
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "Malaysia"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 6945,
      "data": {
        "name": "Salesforce",
        "purposes": [
          "If you engage in support within the Salesforce portal and include your CSA Personal Data in the support, your CSA Personal Data will be processed by Salesforce."
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "United States",
          "Singapore",
          "Japan"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sentry",
      "evidence_id": 6945,
      "data": {
        "name": "Sentry",
        "purposes": [
          "PingCAP uses Sentry to monitor Front-end & back-end errors"
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 6945,
      "data": {
        "name": "Stripe",
        "purposes": [
          "If you pay for our services via credit card, your CSA Personal Data will be processed by Stripe."
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zendesk",
      "evidence_id": 6945,
      "data": {
        "name": "Zendesk",
        "purposes": [
          "If you issue any support tickets to us and include your CSA Personal Data in the support tickets, your CSA Personal Data will be processed by Zendesk."
        ],
        "sections": [
          "Sub-Processors and Affiliates for TiDB Cloud Services"
        ],
        "locations": [
          "United States"
        ]
      }
    }
  ]
}