Snapshot 10305

Document

Subprocessor list

URL

https://docs.retool.com/legal/subprocessors

Fetched

2026-09-27 16:15:32 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

49932 bytes

SHA-256 (raw)

21ef7c95ff2bd84f60452ce05a8a38e07ee8dc21501625dbc0eaedd9a6ab70b6

SHA-256 (normalized text)

6db0278e09b81e096442c8aa7a1f222a1c2612b5948b13081f696be2e34b152f

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "tavily",
      "evidence_id": 5540,
      "data": {
        "name": "AlphaAI Technologies Inc. dba Tavily",
        "purposes": [
          "Third-Party web search provider for LLMs"
        ],
        "sections": [
          "Product-Specific Subprocessors​"
        ],
        "services": [
          "Retool AI (Agents)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 5540,
      "data": {
        "name": "Amazon Web Services, Inc.",
        "purposes": [
          "Third-party hosting provider",
          "Third-party hosting provider for queries and workflow caching"
        ],
        "sections": [
          "Infrastructure Subprocessors​"
        ],
        "services": [
          "Cloud Offerings",
          "Workflows (Retool Cloud)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 5540,
      "data": {
        "name": "Anthropic, PBC",
        "purposes": [
          "Third-Party Model Provider"
        ],
        "sections": [
          "Product-Specific Subprocessors​"
        ],
        "services": [
          "Retool AI (Agents, Assist)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "baseten",
      "evidence_id": 5540,
      "data": {
        "name": "Baseten Labs, Inc.",
        "purposes": [
          "Third-Party infrastructure provider for open-source models"
        ],
        "sections": [
          "Product-Specific Subprocessors​"
        ],
        "services": [
          "Retool AI (Agents)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "clickhouse",
      "evidence_id": 5540,
      "data": {
        "name": "ClickHouse, Inc.",
        "purposes": [
          "Third-Party data store for managing Agent logs"
        ],
        "sections": [
          "Product-Specific Subprocessors​"
        ],
        "services": [
          "Retool AI (Agents)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 5540,
      "data": {
        "name": "Cloudflare, Inc.",
        "purposes": [
          "DDoS protection services"
        ],
        "sections": [
          "Infrastructure Subprocessors​"
        ],
        "services": [
          "Cloud Offerings"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 10305,
      "data": {
        "name": "Intercom, Inc..",
        "purposes": [
          "Third-party service provider of customer support tools"
        ],
        "sections": [
          "Other Subprocessors​"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "mailgun",
      "evidence_id": 5540,
      "data": {
        "name": "Mailgun Technologies Inc.",
        "purposes": [
          "Third-party service provider for sending Retool Email"
        ],
        "sections": [
          "Other Subprocessors​"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "neon",
      "evidence_id": 5540,
      "data": {
        "name": "Neon, Inc.",
        "purposes": [
          "Third-party hosting provider"
        ],
        "sections": [
          "Infrastructure Subprocessors​"
        ],
        "services": [
          "Retool Database (Self-Serve Customers)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 5540,
      "data": {
        "name": "OpenAI, LLC",
        "purposes": [
          "Third-Party Model Provider"
        ],
        "sections": [
          "Product-Specific Subprocessors​"
        ],
        "services": [
          "Retool AI (Agents, Assist)"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 10305,
      "data": {
        "name": "Salesforce, Inc.",
        "purposes": [
          "Third-party service provider of customer support tools"
        ],
        "sections": [
          "Other Subprocessors​"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "temporal",
      "evidence_id": 5540,
      "data": {
        "name": "Temporal Technologies, Inc.",
        "purposes": [
          "Third-party hosting provider for Workflow orchestration",
          "Third-party hosting provider for workflow orchestration if electing to use Retool-managed Temporal Cloud"
        ],
        "sections": [
          "Infrastructure Subprocessors​"
        ],
        "services": [
          "Workflows (Retool Cloud)",
          "Workflows (Self-Hosted Offerings)"
        ],
        "locations": [
          "United States"
        ]
      }
    }
  ]
}