Snapshot 104701

Document
Subprocessor list
URL
https://docs.google.com/document/d/e/2PACX-1vR1xeLzbCWyXUHx0VZASDACpMiAnz79OU0WeGjRF-09TxkyMXqwFhhQffgkeEzqMW_SWqr2IqislV9M/pub?embedded=true
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SHA-256 (normalized text)
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JobAdder’s Subprocessors
UPDATED
20 May 2026
JobAdder Operations Pty Ltd (“JobAdder”, “we”, “our”) engages third-party processors to support delivery of our services (each, a “subprocessor"). Some of these subprocessors will process personal data stored by you within our systems (ie candidate data),. Some will process the personal data of our customers (i.e. your own personal data).
The tables below provide information about the subprocessors that JobAdder currently engages that store or process personal data on its behalf.
The subprocessors we engage may change over time as our business needs change. We will update these tables if we engage new subprocessors. You may object to the use of a new subprocessor by notifying JobAdder in writing to dataprivacy@jobadder.com within ten (10) business days of the updated list being notified to you. If you object, we will use reasonable efforts to resolve your reasonable objection(s). If you do not object to the subprocessor within the time period specified, you will be deemed to have agreed to the use of the new subprocessor(s).
Section 1 - JobAdder acting as your data processor (subprocessors process candidate’s personal data stored within our systems)
Entity name
Services provided to JobAdder
Hosting location
Amazon Web Services
Cloud services provider. Data storage.
AU
Ireland
US
Canada
Data is stored in one of the four AWS regions above based on location of JobAdder customer
Azure (Microsoft)
Processing of JobAdder’s JobAds and Queue Service
AU for AU customers
EU for UK and EU customers
Collaboration Betters The World APAC Limited
Development Services provided to JobAdder in Vietnam
Some VN developers can access data in JobAdder’s regional AWS instances. However, data does not leave the regional AWS instance.
Cronofy
Calendar and event scheduling functionality
AU for AU customers
UK for EU and UK customers
US for US customers
CA for CA customers
DropboxSign
E-signature Service
US
Mailgun
Email services
EU for UK and EU customers
US for AU and rest of world
Nylas
API platform/Email Sync for customers with work Gmail accounts only
US (Oregan)
ROI-AI
Automation functionality offered in the JobAdder “Pro” tier.
EU for UK and EU customers
AU for AU customers
Sovren
Document parsing
Service is provided in the JobAdder AWS instance in the region requested by customer
Section 2 - JobAdder acting as data controller (subprocessors process our customers’ own personal data)
Entity name
Services provided to JobAdder
Hosting location
Accredible
Badging tool for JobAdder training completion
USA
AuthO
MultiFactor Authentication and SSO Tool
Ireland
Birdie
Video recording of customer issues for troubleshooting Support queries
UK
Camtasia
Develops product and training videos
DropboxSign
Digital signature tool used for execution of agreements with customers
US
Ezidebit
Direct debit services (collection)
AU
Figma
Product design tools- Recordings of User interviews
US
Go Cardless
Direct debit payment processing
US
Google Analytics
Website, product and marketing analytics. Tracks marketing campaigns.
US
GoToWebinar
Facilitates and records online webinars for JobAdder’s events
HubSpot
Sales CRM
AWS - German region
Icecream Apps
Screen recording of presentations
Improvado
Aggregates marketing acquisition cost for analysis in JobAdder’s data warehouse
Jimminy
Customer and prospect call recording
Jotform
Used to build basic webforms. Eg: “contact us” form
US
LinkedIn Sales Navigator
Sales management
Looker
Business analytics
AU
Mixpanel
JobAdder’s mobile app usage analysis for internal use
US
New Relic
Monitors activity across the entire JobAdder tech stack
EU Region
Pendo
Product analytics and customer feedback portal
Reachdesk
Sending gifts and vouchers to customers who complete surveys etc
SAP
Accounting services and PO request tool
Sentry
Error tracking and performance monitoring
AU
Snagit
Videos sent to customer via email
Stripe
Online payment processing for customers paying by credit card
WalkMe
Self-service training for JobAdder customers
USA
Workato
Internal Automation tool used to integrate and automate JobAdder’s internal tech stack
Xero
Accounting and billing services
AU
UK for EMEA based customers
Zapier
Connector to third party partner integrations
Zendesk
Customer support helpdesk