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Skip to navigationSkip to main content Learn how Nutshell’s policies & controls keep your data safe. Every day, thousands of businesses trust Nutshell to safely and reliably store important information. Our software is built with care in Ann Arbor, Michigan. Our team of engineers and support specialists work diligently to keep your company's sales and marketing data secure. You can also read more about our approach to security hereOpens in new tab. security@nutshell.com Privacy PolicyOpens in new tab Compliance SOC 2 GDPR Resources View all Third-party audits & reviews 2025 SOC 2 Final Report 2025 pen test letter View 1 more Controls View all Infrastructure security Access control procedures established Unique account authentication enforced Production database access restricted View 3 more Infrastructure security controls Organizational security Production inventory maintained Confidentiality Agreement acknowledged by contractors Confidentiality Agreement acknowledged by employees View 7 more Organizational security controls Product security Data encryption utilized Internal security procedures Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained SOC 2 - System Description View 18 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Data collected Customer personally identifiable information Employee personally identifiable information Credit card information Personal health information Subprocessors View all Amazon Web Services • Cloud provider Provides our hosting and data storage services Google Workspace • Cloud & communication provider Enables corporate email access and delivers push notifications to Android devices. Intercom • Customer support Enables our email & chat support WebFX • Marketing analytics Provides web visitor analytics and form submission routing for connected forms. FAQ Media View all Nutshell in 90 seconds Opens in new tab Learn more about Nutshell's sales, marketing and engagement software platform