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Smarsh Sub-Processor List
This list identifies the standard sub-processors authorized to process Client Data or Usage Data
(data generated by use of the applicable Smarsh SaaS application) for each of the relevant
Smarsh SaaS applications set forth below. This list may be superseded or modified by a sub-
processor list included as an exhibit in the written agreement between Client and Smarsh. If you
have any questions, please send an email to privacy@smarsh.com.
Professional Archive
Name of Entity Entity Country Entity Type SaaS Service
Amazon Web United States Cloud Hosting Professional
Services, Inc. Archive
DataDog, Inc. United States Data Logging, Professional
Alerts & Archive
Application
monitoring
SnowFlake, Inc. United States Data Warehouse Professional
Service for Archive
Metadata
Looker Data United States Reporting & Professional
Sciences, Inc. Analytics & Archive
Visualization
CrowdStrike United States Security; Treat Professional
Holdings, Inc. Detection & Archive
Response
Cloud Capture
Name of Entity Location Role SaaS Service
Amazon Web United States Cloud Hosting Cloud Capture
Services, Inc.
DataDog, Inc. United States Data Logging, Cloud Capture
Alerts &
Application
monitoring
Twilio Inc. United States Customer Cloud Capture
(SendGrid) Communications
CrowdStrike United States Security; Treat Cloud Capture
Holdings, Inc. Detection &
Response
Microsoft United Cloud Host Cloud Capture
Azure
Note: For Clients leveraging Microsoft Export API, Microsoft Azure is used as a Cloud Host for
the limited purpose of capturing data from Microsoft’s Export API. Certain deployments of Cloud
Capture may leverage different sub-processors at the request of the applicable Client. This list
covers Smarsh’s standard deployment of Cloud Capture.
Capture Mobile
Name Location Role SaaS
Service
Microsoft USA Infrastructur Capture
Azure e as a Mobile
Service
Amazon Web USA Cloud Capture
Services, Inc Hosting Mobile
CrowdStrike United States Security; Capture
Holdings, Treat Mobile
Inc. Detection &
Response
Capture Mobile (WeChat only)
Name Location Role SaaS Service
Microsoft Azure USA Infrastructure as Capture Mobile
a Service (WeCom/WeCha
t)
Amazon Web USA Cloud Hosting Capture Mobile
Services, Inc
TeleMessage China Provision of Capture Mobile
Information Services within (WeCom/WeCha
Technology mainland China t)
(Shanghai) Co.,
Ltd.
CrowdStrike United States Security; Treat Capture Mobile
Holdings, Inc Detection & (WeCom/WeCha
Response t)
Web Archive
Name of Entity Entity Country Entity Type SaaS Service
Amazon Web United States Cloud Hosting Web Archive
Services, Inc.
DataDog, Inc. United States Data Logging, Web Archive
Alerts &
Application
monitoring
CrowdStrike United States Security; Treat Web Archive
Holdings, Inc Detection &
Response
Cyber Compliance
Name of Entity Entity Country Entity Type SaaS Service
Amazon Web United States Cloud Hosting Cyber
Services, Inc. Compliance
CrowdStrike United States Security; Treat Cyber
Holdings, Inc Detection & Compliance
Response
Vendor Risk Management
Name of Entity Entity Country Entity Type SaaS Service
Amazon Web United States Cloud Hosting Vendor Risk
Services, Inc. Management
CrowdStrike United States Security; Treat Vendor Risk
Holdings, Inc Detection & Management
Response
Enterprise Platform
Name of Entity Entity Country Entity Type SaaS Service
Amazon Web United States Cloud Hosting Enterprise
Services, Inc. Platform
DataDog, Inc. United States Data Logging, Enterprise
Alerts & Platform
Application
monitoring
Twilio Inc. United States Customer Enterprise
(SendGrid) Communications Platform
CrowdStrike United States Security; Treat Enterprise
Holdings, Inc Detection & Platform
Response
Note: Certain deployments of Enterprise Platform may leverage different sub-processors at the
request of the applicable Client. This list covers Smarsh’s standard deployment.
Support Services
Depending on the geographic location of a Client or their users, and the nature of the Services
provided, an affiliate of Smarsh may provide support services:
Name of Entity Entity Country Description of Activity
Salesforce Inc. United States Support Portal Host
Smarsh Inc. United States Provision of Client
initiated support
Smarsh India Private India Provision of Client
Limited initiated support
Digital Reasoning United States Provision of Client
Systems, Inc. initiated support
Digital Reasoning Asia Singapore Provision of Client
Pte. Ltd initiated support
Smarsh Canada Inc. Canada Provision of Client
initiated support
Smarsh Software Costa Rica Provision of Client
Solutions and InfoTech initiated support
SCR Ltd.
Smarsh Software Germany Provision of Client
Solutions GmbH initiated support
TeleMessage Ltd. Israel Provision of Client
initiated support
Call Cabinet Delaware Provision of Client
Corporation initiated support
Call Recording SA South Africa Provision of Client
Pty Ltd initiated support
Call Cabinet South Africa Support,
Southern Africa Pty Implementation
Ltd
Call Cabinet Australia Provision of Client
Australia Pty Ltd initiated support
Call Cabinet UK Provision of Client
Corporation UK Ltd initiated support