Snapshot 111031
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "z2yhjxdj9gg6",
"name": "Issues places order using delivery template",
"impact": "minor",
"status": "resolved",
"started": "2026-09-29T22:02:00Z",
"resolved": "2026-09-29T22:02:00Z",
"url": "https://status.tangocard.com/incidents/z2yhjxdj9gg6"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "wj2tf7f5qm1j",
"name": "Portal Log in issues",
"impact": "minor",
"status": "resolved",
"started": "2026-09-28T15:56:00Z",
"resolved": "2026-09-28T15:56:00Z",
"url": "https://status.tangocard.com/incidents/wj2tf7f5qm1j"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "8md04zrq3mm8",
"name": "Tango Orders are failing",
"impact": "none",
"status": "resolved",
"started": "2026-09-18T15:59:00Z",
"resolved": "2026-09-18T21:48:00Z",
"url": "https://status.tangocard.com/incidents/8md04zrq3mm8"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "5fq51yn8kxwv",
"name": "Orders are failing",
"impact": "none",
"status": "resolved",
"started": "2026-09-18T02:26:00Z",
"resolved": "2026-09-18T05:02:00Z",
"url": "https://status.tangocard.com/incidents/5fq51yn8kxwv"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "m7swvl3q0z7h",
"name": "Orders for certain items are failing",
"impact": "minor",
"status": "resolved",
"started": "2026-09-02T20:39:00Z",
"resolved": "2026-09-02T20:55:00Z",
"url": "https://status.tangocard.com/incidents/m7swvl3q0z7h"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "j9n39n6bm1rs",
"name": "Order history and account transactions may be missing some data",
"impact": "minor",
"status": "resolved",
"started": "2026-08-31T21:29:00Z",
"resolved": "2026-08-31T23:25:00Z",
"url": "https://status.tangocard.com/incidents/j9n39n6bm1rs"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "92y96gq3gb6r",
"name": "Customers unable to login to Tango Portal",
"impact": "critical",
"status": "resolved",
"started": "2026-08-23T18:36:00Z",
"resolved": "2026-08-23T20:03:00Z",
"url": "https://status.tangocard.com/incidents/92y96gq3gb6r"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "7tr0y67q9dtp",
"name": "Rewards sent to Outlook email addresses bounced for some recipients between Friday, August 14, and Sunday, August 16. All systems are now recovering, and we are actively monitoring the situation.",
"impact": "major",
"status": "resolved",
"started": "2026-08-17T17:13:00Z",
"resolved": "2026-08-20T16:22:00Z",
"url": "https://status.tangocard.com/incidents/7tr0y67q9dtp"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "tgztzz6zdpr7",
"name": "Some customers are experiencing issues logging into Tango Portal Production, this is intermittent issue",
"impact": "major",
"status": "resolved",
"started": "2026-08-18T16:47:00Z",
"resolved": "2026-08-20T16:21:00Z",
"url": "https://status.tangocard.com/incidents/tgztzz6zdpr7"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "pfvg67l3dhn5",
"name": "Disbursement Link redemptions are failing",
"impact": "major",
"status": "resolved",
"started": "2026-08-12T06:15:00Z",
"resolved": "2026-08-18T13:58:00Z",
"url": "https://status.tangocard.com/incidents/pfvg67l3dhn5"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "t1s3fct0p0bv",
"name": "Some customers experiencing slower load times for Tango portal",
"impact": "minor",
"status": "resolved",
"started": "2026-08-04T17:25:00Z",
"resolved": "2026-08-04T19:50:00Z",
"url": "https://status.tangocard.com/incidents/t1s3fct0p0bv"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "4h43pl6wq32r",
"name": "Errors redeeming landing pages",
"impact": "minor",
"status": "resolved",
"started": "2026-08-04T15:06:00Z",
"resolved": "2026-08-04T15:50:00Z",
"url": "https://status.tangocard.com/incidents/4h43pl6wq32r"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "brs1334dq6jb",
"name": "Some Disbursement Link redemptions are failing",
"impact": "minor",
"status": "resolved",
"started": "2026-08-03T19:12:00Z",
"resolved": "2026-08-04T00:00:00Z",
"url": "https://status.tangocard.com/incidents/brs1334dq6jb"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "ypf4y9mtgk4w",
"name": "Customers unable to log in to portal due to service failure",
"impact": "none",
"status": "resolved",
"started": "2026-07-31T14:45:00Z",
"resolved": "2026-07-31T14:45:00Z",
"url": "https://status.tangocard.com/incidents/ypf4y9mtgk4w"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "2l8gh97cmqvg",
"name": "Orders placed for items with fees are failing via Tango portal",
"impact": "minor",
"status": "resolved",
"started": "2026-07-15T21:41:00Z",
"resolved": "2026-07-15T22:10:00Z",
"url": "https://status.tangocard.com/incidents/2l8gh97cmqvg"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "rkft4njh3jqd",
"name": "Some Credit Card Registrations are Failing",
"impact": "none",
"status": "resolved",
"started": "2026-06-11T21:14:00Z",
"resolved": "2026-07-02T16:25:00Z",
"url": "https://status.tangocard.com/incidents/rkft4njh3jqd"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "zl8460rchyxd",
"name": "Degraded Performance in Reward Link Physical Checkout",
"impact": "minor",
"status": "resolved",
"started": "2026-05-13T03:10:00Z",
"resolved": "2026-05-13T04:23:00Z",
"url": "https://status.tangocard.com/incidents/zl8460rchyxd"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "gvzx9fw53bln",
"name": "Tango Portal ACH Funding is Experiencing Issues",
"impact": "major",
"status": "resolved",
"started": "2026-05-11T22:01:00Z",
"resolved": "2026-05-12T00:47:00Z",
"url": "https://status.tangocard.com/incidents/gvzx9fw53bln"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "15fdyg81tx4r",
"name": "Intermittent issues with sending Physical Reward Link Redemptions",
"impact": "minor",
"status": "resolved",
"started": "2026-05-08T21:28:00Z",
"resolved": "2026-05-08T21:45:00Z",
"url": "https://status.tangocard.com/incidents/15fdyg81tx4r"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "fvh2vwthym4m",
"name": "Some users experiencing ACH errors",
"impact": "major",
"status": "resolved",
"started": "2026-04-20T15:17:00Z",
"resolved": "2026-04-20T15:59:00Z",
"url": "https://status.tangocard.com/incidents/fvh2vwthym4m"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "98xrxcpkq4ms",
"name": "Customers experiencing Supplier Issues",
"impact": "none",
"status": "resolved",
"started": "2026-03-11T18:46:00Z",
"resolved": "2026-03-11T22:15:00Z",
"url": "https://status.tangocard.com/incidents/98xrxcpkq4ms"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "8ggrgjlbklwk",
"name": "Receiving 422 error codes when placing orders",
"impact": "critical",
"status": "resolved",
"started": "2026-02-27T04:57:00Z",
"resolved": "2026-02-27T05:18:00Z",
"url": "https://status.tangocard.com/incidents/8ggrgjlbklwk"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "6r3drwkd1bsc",
"name": "Tango API credentials are not visible in the Portal for users with custom roles",
"impact": "none",
"status": "resolved",
"started": "2026-02-26T19:51:00Z",
"resolved": "2026-02-27T04:55:00Z",
"url": "https://status.tangocard.com/incidents/6r3drwkd1bsc"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "4y2v39m36zc3",
"name": "Tango Portal Login Issues",
"impact": "critical",
"status": "resolved",
"started": "2026-02-23T14:20:00Z",
"resolved": "2026-02-23T21:52:00Z",
"url": "https://status.tangocard.com/incidents/4y2v39m36zc3"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "myx3wsmnb7tz",
"name": "Engineering is investigating a potential partial outage related to our payment processing provider.",
"impact": "none",
"status": "resolved",
"started": "2025-12-16T18:03:00Z",
"resolved": "2025-12-18T19:00:00Z",
"url": "https://status.tangocard.com/incidents/myx3wsmnb7tz"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "x2thwsrt6j5q",
"name": "Incorrect Currency Conversion for Global Choice products",
"impact": "minor",
"status": "resolved",
"started": "2025-12-16T16:05:00Z",
"resolved": "2025-12-16T16:52:00Z",
"url": "https://status.tangocard.com/incidents/x2thwsrt6j5q"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "yyk7sy6j6vft",
"name": "Tango Portal Text OTP failing",
"impact": "major",
"status": "resolved",
"started": "2025-12-10T01:46:00Z",
"resolved": "2025-12-10T21:40:00Z",
"url": "https://status.tangocard.com/incidents/yyk7sy6j6vft"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "5hbyf5syrszl",
"name": "Global choice link exchange rates are in error",
"impact": "none",
"status": "resolved",
"started": "2025-12-03T23:15:00Z",
"resolved": "2025-12-04T00:13:00Z",
"url": "https://status.tangocard.com/incidents/5hbyf5syrszl"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "24h523lbb7wq",
"name": "Some customers experiencing issues with funding",
"impact": "minor",
"status": "resolved",
"started": "2025-11-24T17:05:00Z",
"resolved": "2025-11-24T22:56:00Z",
"url": "https://status.tangocard.com/incidents/24h523lbb7wq"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "x0vtwjvrn945",
"name": "Core service is failing on Sandbox",
"impact": "critical",
"status": "resolved",
"started": "2025-11-19T19:15:00Z",
"resolved": "2025-11-20T16:54:00Z",
"url": "https://status.tangocard.com/incidents/x0vtwjvrn945"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "5dhs5k6660vv",
"name": "Tango Portal Sandbox environment is unstable with intermittent issues logging in, redemption, catalog or orders page loading issues.",
"impact": "major",
"status": "resolved",
"started": "2025-11-19T19:35:00Z",
"resolved": "2025-11-20T16:53:00Z",
"url": "https://status.tangocard.com/incidents/5dhs5k6660vv"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "ygtyb93pvcr3",
"name": "Starting Saturday morning, credit carding and ACH fundings are failing.",
"impact": "major",
"status": "resolved",
"started": "2025-11-17T16:43:00Z",
"resolved": "2025-11-18T19:27:00Z",
"url": "https://status.tangocard.com/incidents/ygtyb93pvcr3"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "vgcj3kpwq3mk",
"name": "404 errors generating reports",
"impact": "none",
"status": "resolved",
"started": "2025-11-12T21:19:00Z",
"resolved": "2025-11-12T22:58:00Z",
"url": "https://status.tangocard.com/incidents/vgcj3kpwq3mk"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "bp70pl94ks50",
"name": "Some recipients who were prompted to complete a tax form were unable to do so",
"impact": "major",
"status": "resolved",
"started": "2025-11-07T20:15:00Z",
"resolved": "2025-11-07T20:15:00Z",
"url": "https://status.tangocard.com/incidents/bp70pl94ks50"
}
},
{
"kind": "status_incident",
"evidence_id": 111031,
"data": {
"id": "rzxhq93v1cl5",
"name": "Error in Portal when adding to Cart",
"impact": "minor",
"status": "resolved",
"started": "2025-11-05T19:26:00Z",
"resolved": "2025-11-05T23:16:00Z",
"url": "https://status.tangocard.com/incidents/rzxhq93v1cl5"
}
}
]
}