Snapshot 117574
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
},
{
"created_at": "2020-12-30T08:29:17.982-08:00",
"description": null,
"group_id": null,
"id": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"page_id": "8jhndx1y2wmv",
"position": 3,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.842-07:00"
},
{
"created_at": "2020-12-30T08:30:02.691-08:00",
"description": null,
"group_id": null,
"id": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"page_id": "8jhndx1y2wmv",
"position": 4,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.859-07:00"
},
{
"created_at": "2025-12-17T14:03:40.587-08:00",
"description": null,
"group_id": null,
"id": "jytlszvrjft8",
"name": "Clearskies",
"page_id": "8jhndx1y2wmv",
"position": 5,
"showcase": true,
"start_date": "2025-12-17T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2025-12-17T14:03:40.587-08:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
}
],
"created_at": "2025-10-20T08:35:57.985-07:00",
"id": "vxdvz7x87r4r",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2025-10-21T06:42:31.536-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2025-10-20T15:00:31.000-07:00",
"id": "cl0sdms94mpw",
"incident_id": "vxdvz7x87r4r",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-21T06:44:29.234-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "Scratchpad is experiencing an intermittent disruption caused by an AWS outage. We know how disruptive this is and we're truly sorry. Our team is treating this as a top priority and working to restore services for impacted users as quickly as possible. Thank you for your understanding.",
"created_at": "2025-10-20T08:35:58.058-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-10-20T08:35:58.058-07:00",
"id": "j45h1bxq7l5m",
"incident_id": "vxdvz7x87r4r",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-10-20T08:35:58.058-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "AWS Outage",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-10-20T15:00:31.000-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/8sphf3jwkf13",
"started_at": "2025-10-20T08:35:57.980-07:00",
"status": "resolved",
"updated_at": "2025-10-21T06:44:29.251-07:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
}
],
"created_at": "2025-06-10T11:41:28.147-07:00",
"id": "dlpdng2xyvpq",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Salesforce infrastructure seems to have resolved. We're monitoring in case it reoccurs. We're sorry for any disruptions.",
"created_at": "2025-06-10T17:58:38.645-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-06-10T17:58:38.645-07:00",
"id": "1ygn0dyc02xq",
"incident_id": "dlpdng2xyvpq",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-06-10T17:58:38.645-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "Scratchpad is currently impacted by an intermittent Salesforce outage. We know how disruptive this is, and we're truly sorry. While the issue stems from Salesforce, our team is treating this as a top priority and working to restore service for affected customers as quickly as possible.",
"created_at": "2025-06-10T11:41:28.191-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-06-10T11:41:28.191-07:00",
"id": "3lq02fdlfr9q",
"incident_id": "dlpdng2xyvpq",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-06-10T11:41:28.191-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Salesforce intermittent outage",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2025-06-10T17:58:38.645-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/99jsdjpyw7mv",
"started_at": "2025-06-10T11:41:28.142-07:00",
"status": "resolved",
"updated_at": "2025-06-10T17:58:38.659-07:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
}
],
"created_at": "2023-05-22T09:09:41.986-07:00",
"id": "6k85jvzzw65v",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2023-05-22T09:20:20.518-07:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2023-05-22T09:20:20.518-07:00",
"id": "9lxv21lf0mpd",
"incident_id": "6k85jvzzw65v",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2023-05-22T09:20:20.518-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "The site is back up. We're monitoring to see if this happens again.",
"created_at": "2023-05-22T09:19:38.196-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2023-05-22T09:19:38.000-07:00",
"id": "xszlbyd3st0f",
"incident_id": "6k85jvzzw65v",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2023-05-22T09:20:05.694-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are currently seeing issues with our infrastructure provider Cloudflare that is causing our server to not respond. We're looking into a workaround while they fix this issue. You can follow their updates here: https://www.cloudflarestatus.com/\n\nWe're sorry for the inconvenience and will be posting updates as we learn more.",
"created_at": "2023-05-22T09:09:42.053-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2023-05-22T09:09:42.000-07:00",
"id": "bfb7sgtczxgn",
"incident_id": "6k85jvzzw65v",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2023-05-22T09:10:47.359-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2023-05-22T09:19:38.000-07:00",
"name": "Site not responding",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2023-05-22T09:20:20.518-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/2xm873pwkvwr",
"started_at": "2023-05-22T09:09:42.000-07:00",
"status": "resolved",
"updated_at": "2023-05-22T09:20:20.530-07:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
},
{
"created_at": "2020-12-30T08:29:17.982-08:00",
"description": null,
"group_id": null,
"id": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"page_id": "8jhndx1y2wmv",
"position": 3,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.842-07:00"
},
{
"created_at": "2020-12-30T08:30:02.691-08:00",
"description": null,
"group_id": null,
"id": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"page_id": "8jhndx1y2wmv",
"position": 4,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.859-07:00"
}
],
"created_at": "2022-08-23T17:24:41.578-07:00",
"id": "tvvm0ft034gz",
"impact": "critical",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2022-08-23T18:25:42.897-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-08-23T18:25:42.897-07:00",
"id": "qzvmgj4j2h90",
"incident_id": "tvvm0ft034gz",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-08-23T18:25:42.897-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are experiencing a disruption of service due to a global outage with our DNS provider. Our team is monitoring the situation as a top priority and working hard to bring the Scratchpad service back online.",
"created_at": "2022-08-23T17:24:41.669-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-08-23T17:24:41.669-07:00",
"id": "mfmnqhgdbv7m",
"incident_id": "tvvm0ft034gz",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-08-23T17:24:41.669-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2022-08-23T17:24:41.669-07:00",
"name": "Disruption of Service",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-08-23T18:25:42.897-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/s2l6y94sxwh9",
"started_at": "2022-08-23T17:24:41.571-07:00",
"status": "resolved",
"updated_at": "2022-08-23T18:25:42.916-07:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
},
{
"created_at": "2020-12-30T08:29:17.982-08:00",
"description": null,
"group_id": null,
"id": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"page_id": "8jhndx1y2wmv",
"position": 3,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.842-07:00"
},
{
"created_at": "2020-12-30T08:30:02.691-08:00",
"description": null,
"group_id": null,
"id": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"page_id": "8jhndx1y2wmv",
"position": 4,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.859-07:00"
}
],
"created_at": "2022-02-24T09:01:36.000-08:00",
"id": "l04c653nz4zk",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "operational",
"old_status": "major_outage"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "operational",
"old_status": "major_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2022-02-24T09:15:44.980-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-02-24T09:15:44.980-08:00",
"id": "fmgx56qr7w3z",
"incident_id": "l04c653nz4zk",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-02-24T09:15:44.980-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "major_outage",
"old_status": "major_outage"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "major_outage",
"old_status": "major_outage"
}
],
"body": "All services have been restored",
"created_at": "2022-02-24T09:15:04.727-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-02-24T09:15:04.000-08:00",
"id": "p19275tw25qf",
"incident_id": "l04c653nz4zk",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-02-24T09:16:11.658-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "major_outage",
"old_status": "operational"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "major_outage",
"old_status": "operational"
}
],
"body": "We are experiencing an outage due to to a global outage with our hosting provider. We are closely monitoring the situation, and will post regular updates.",
"created_at": "2022-02-24T09:01:36.555-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2022-02-24T09:01:36.000-08:00",
"id": "n6dhw0r131l8",
"incident_id": "l04c653nz4zk",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2022-02-24T10:05:44.629-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2022-02-24T09:01:36.000-08:00",
"name": "Service Outage",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2022-02-24T09:15:44.980-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/kk6q3b652ccv",
"started_at": "2022-02-24T09:01:36.000-08:00",
"status": "resolved",
"updated_at": "2022-02-24T10:06:19.553-08:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
}
],
"created_at": "2021-08-27T10:19:42.271-07:00",
"id": "0rmb3sh9201n",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2021-08-27T13:26:00.160-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-08-27T13:26:00.160-07:00",
"id": "l16nvh8lzkng",
"incident_id": "0rmb3sh9201n",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-08-27T13:26:00.160-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "We're experiencing intermittent timeouts where the application won't load. We're looking into the root cause. We apologize for the inconvenience.",
"created_at": "2021-08-27T10:19:42.369-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-08-27T10:19:42.369-07:00",
"id": "g3gh0qlzz5dy",
"incident_id": "0rmb3sh9201n",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-08-27T10:19:42.369-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Intermittent timeouts",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2021-08-27T13:26:00.160-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/c66m68tb60rg",
"started_at": "2021-08-27T10:19:42.265-07:00",
"status": "resolved",
"updated_at": "2021-08-27T13:26:00.176-07:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
},
{
"created_at": "2020-12-30T08:29:17.982-08:00",
"description": null,
"group_id": null,
"id": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"page_id": "8jhndx1y2wmv",
"position": 3,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.842-07:00"
},
{
"created_at": "2020-12-30T08:30:02.691-08:00",
"description": null,
"group_id": null,
"id": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"page_id": "8jhndx1y2wmv",
"position": 4,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.859-07:00"
}
],
"created_at": "2021-02-09T13:52:45.877-08:00",
"id": "mkhgw5n8qkgf",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2021-02-09T23:04:42.822-08:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2021-02-09T23:04:42.822-08:00",
"id": "4m8t2ygg34j4",
"incident_id": "mkhgw5n8qkgf",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T23:04:42.822-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We're still seeing sporadic degraded performance across Salesforce apis for certain tenants. You may experience slow load times or data not loading. We're monitoring the APIs and will update you as we learn more. Our apologies for the inconvenience.",
"created_at": "2021-02-09T13:52:45.955-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-02-09T13:52:45.955-08:00",
"id": "vffvjv6tyy2g",
"incident_id": "mkhgw5n8qkgf",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T13:52:45.955-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Degraded Salesforce API performance",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2021-02-09T23:04:42.822-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/ck635z3kgnx0",
"started_at": "2021-02-09T13:52:45.846-08:00",
"status": "resolved",
"updated_at": "2021-02-09T23:04:42.838-08:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
}
],
"created_at": "2021-02-09T10:33:57.627-08:00",
"id": "nbj4pmx4dj67",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "This incident has been resolved.",
"created_at": "2021-02-09T11:26:26.740-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-02-09T11:26:26.740-08:00",
"id": "p1q2r0mcp7y0",
"incident_id": "nbj4pmx4dj67",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T11:26:26.740-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "Some users may be experiencing problems connecting to Salesforce.",
"created_at": "2021-02-09T10:33:57.698-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-02-09T10:33:57.698-08:00",
"id": "dllz5q2fh9wc",
"incident_id": "nbj4pmx4dj67",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T10:33:57.698-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Partial outage on Salesforce",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2021-02-09T11:26:26.740-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/0zx5k49lb8fm",
"started_at": "2021-02-09T10:33:57.622-08:00",
"status": "resolved",
"updated_at": "2021-02-09T11:26:26.752-08:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
},
{
"created_at": "2020-12-30T08:29:17.982-08:00",
"description": null,
"group_id": null,
"id": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"page_id": "8jhndx1y2wmv",
"position": 3,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.842-07:00"
},
{
"created_at": "2020-12-30T08:30:02.691-08:00",
"description": null,
"group_id": null,
"id": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"page_id": "8jhndx1y2wmv",
"position": 4,
"showcase": true,
"start_date": "2020-12-30T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2022-08-23T18:25:42.859-07:00"
}
],
"created_at": "2021-02-09T09:15:05.551-08:00",
"id": "bndgbtykqqnj",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "operational",
"old_status": "degraded_performance"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "operational",
"old_status": "degraded_performance"
}
],
"body": "Salesforce apis appear to be back to normal and Scratchpad should be functioning correctly now. We'll keep monitoring the situation.",
"created_at": "2021-02-09T09:55:06.213-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-02-09T09:55:06.213-08:00",
"id": "fmdmn69f116q",
"incident_id": "bndgbtykqqnj",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T09:55:06.213-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2021-02-09T09:54:02.870-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-02-09T09:54:02.870-08:00",
"id": "360m8vckln76",
"incident_id": "bndgbtykqqnj",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T09:54:02.870-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "xmbgh6f0zz95",
"name": "Scratchpad Workspace Web",
"new_status": "degraded_performance",
"old_status": "operational"
},
{
"code": "wwykzgfp5m4l",
"name": "Scratchpad Workspace Chrome Extension",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We're currently investigating an issue with Salesforce api performance degradation.\nWe're looking to see if there is anything we can do on our end to alleviate the problem.",
"created_at": "2021-02-09T09:15:05.667-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2021-02-09T09:15:05.667-08:00",
"id": "00n73n0rrw50",
"incident_id": "bndgbtykqqnj",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2021-02-09T09:15:05.667-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Salesforce api performance degradation",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2021-02-09T09:55:06.213-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/clm84c9wzcp0",
"started_at": "2021-02-09T09:15:05.527-08:00",
"status": "resolved",
"updated_at": "2021-02-09T09:55:14.517-08:00"
},
{
"components": [
{
"created_at": "2019-08-08T12:09:23.747-07:00",
"description": null,
"group_id": null,
"id": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"page_id": "8jhndx1y2wmv",
"position": 2,
"showcase": true,
"start_date": null,
"status": "operational",
"updated_at": "2025-10-21T06:42:31.504-07:00"
}
],
"created_at": "2020-12-30T08:27:14.113-08:00",
"id": "b0twddr4nd3p",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2020-12-30T08:57:38.405-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2020-12-30T08:57:38.405-08:00",
"id": "31l869g25hwn",
"incident_id": "b0twddr4nd3p",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2020-12-30T08:57:38.405-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are continuing to investigate this issue.",
"created_at": "2020-12-30T08:27:26.475-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2020-12-30T08:27:26.475-08:00",
"id": "zj1spvvf345b",
"incident_id": "b0twddr4nd3p",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2020-12-30T08:27:26.475-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "ptqcdbpvnrq6",
"name": "Scratchpad Chrome and Web",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are currently investigating an issue where Command J crashes the current tab you are on.",
"created_at": "2020-12-30T08:27:14.147-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2020-12-30T08:27:14.147-08:00",
"id": "j843gby3438x",
"incident_id": "b0twddr4nd3p",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2020-12-30T08:27:14.147-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Command J Issue",
"page_id": "8jhndx1y2wmv",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2020-12-30T08:57:38.405-08:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/vrgp01bjglbr",
"started_at": "2020-12-30T08:27:14.109-08:00",
"status": "resolved",
"updated_at": "2020-12-30T08:57:38.423-08:00"
}
],
"page": {
"id": "8jhndx1y2wmv",
"name": "Scratchpad",
"url": "https://status.scratchpad.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}