Scratchpad

scratchpad.com

Scratchpad declares 39 subprocessors in its subprocessor list, which we last checked on Oct 25, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Oct 17, 2026. 5 tracked vendors name Scratchpad as a subprocessor, including Metabase, Mintlify and Digicert.

Subprocessors CSV of Scratchpad's subprocessors · Atom feed of Scratchpad's subprocessors DORA draft CSV of Scratchpad's subprocessors as declared by Scratchpad what's this? · 

39 third parties.

NamePurposeLocationListed since
Amazon Web Services Web hosting and infrastructureUnited States
Assembly AI AITranscription servicesUnited States
Braintrust Product and designUnited States
Bugsnag Logging & error reportingUnited States
Claude Anthropic API/SDK AIUnited States
Cloudflare Content delivery network (CDN)United States
Common Room Customer engagementUnited States
Customer.io Email marketingUnited States
Data Dog LoggingUnited States
Front Customer supportUnited States
Google Cloud Platform / Gemini API AIUnited States
Google Workspace Email and document collaborationUnited States
Heroku Cloud hostingUnited States
Hex AnalyticsUnited States
Hubspot CRMUnited States
Intercom Customer supportUnited States
Mailgun EmailUnited States
Mezmo LoggingUnited States
Microsoft Access controlUnited States
Mozart Data processingUnited States
Neo4j Data storage and processingUnited States
OpenAI AIAIUnited States
Pub Nub Push message dispatchUnited States
RecallAi Meeting recordingUnited States
Retool Internal tooling & software development toolUnited States
Salesforce Customer relationship management (CRM)United States
Segment AnalyticsUnited States
Sendwithus (Techdrop Labs Inc.) Email deliveryUnited States
Slack Internal communicationUnited States
Snowflake Data warehousing and database servicesUnited States
Stripe Billing and paymentsUnited States
Temporal Job orchestrationUnited States
Turbopuffer Data storage and processingUnited States
Typeform SurveysUnited States
Vanta SecurityUnited States
Vector Website analyticsUnited States
Webflow Web hostingUnited States
Zapier AutomationsUnited States
Zoom Call recording and conferencingUnited States

Web TechnologiesCSV of Scratchpad's web technologies · Atom feed of Scratchpad's web technologies

Scratchpad's homepage made 136 requests to 9 domains, 4 services controlled by another company, and 2 domains not identified.

Advertising (1): Google CloudMarketing automation (1): GetVector, Inc.Cookie compliance (1): TermlyOther (1): Appointment scheduling: Calendly.com

4 third parties by category: Advertising 1Marketing automation 1Cookie compliance 1Other 1

Third parties 4 · 31 requests
GetVector, Inc. Vector 10% of the page's requests 13
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 7% of the page's requests 9
Termly Termly 5% of the page's requests 7
Calendly.com Calendly 1% of the page's requests 2
Unknown 2 · 3 requests

cr-relay.comusbrowserspeed.com

First party 1 · 102 requests
Scratchpad HSTS Next.js 16.4.0 Next.js App Router Open Graph Priority Hints React Turbopack Vercel Webpack core-js 3.49.0 75% of the page's requests 102

2 tracked companies loaded by the homepage are not in Scratchpad's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (5)CSV of the companies listing Scratchpad · Atom feed of the companies listing Scratchpad

5 companies
  • Digicert digicert.com Synchronize Salesforce data
  • Lokalise lokalise.com CRM tool
  • Metabase metabase.com Sales workspace and productivity.
  • Mintlify mintlify.com AI sales workspace layered on the CRM for pipeline management, deal notes, and process automation.
  • UltraDNS ultradns.com Synchronize Salesforce data

ComplianceCSV of Scratchpad's compliance · Atom feed of Scratchpad's compliance

Certified

Certifications as Scratchpad's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Scratchpad's status page incidents · Atom feed of Scratchpad's status page incidents

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

No incidents reported in the last 12 months The last it reported began : AWS Outage

As Scratchpad's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Scratchpad's subprocessorsCSV of incidents reported by vendors Scratchpad lists · Atom feed of incidents reported by vendors Scratchpad lists

305 reported incidents in the last 30 days, by 18 of the vendors Scratchpad lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Scratchpad was involved.

DateCompanyIncidentImpactLasted
SegmentSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
SegmentSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
SegmentSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
SegmentSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
SegmentSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
SegmentAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
SegmentSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
SegmentMMS Delivery Delays from Twilio to C-Spire United States minorongoing
SegmentSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
StripeElevated Blik errors no impact stated1 h
SegmentVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
SegmentSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
SegmentSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
SegmentVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
SegmentSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
SegmentSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
ZoomService Degradation Affecting Multiple Zoom Services minor46 min
SegmentVoice Call Post Dial Delay from Twilio Phone Numbers to Chile minor2 days
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor1 h 9 min
SegmentSMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico minor6 h 3 min
SegmentSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada minor6 h 43 min

And 280 more. All of them: CSV · Who is around them.

ChangesCSV of Scratchpad's changes · Atom feed of Scratchpad's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Scratchpad's site

Scratchpad transparency rating

It updates with the rating.

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