Snapshot 1192
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "subprocessor",
"vendor": "amazon-web-services",
"evidence_id": 1192,
"data": {
"name": "Amazon Web Services, Inc",
"sections": [
"AI",
"Hosting and Infrastructure",
"Third-Party Sub-processors"
],
"services": [
"Hosting and CDN services. See below for Data Hosting Locations",
"Service provider for artificial intelligence features and functionality"
],
"locations": [
"USA"
],
"data_categories": [
"All Client Data processed within applicable AI-powered features",
"All Client Data stored by Clients as defined in our Terms",
"Audio and metadata from meetings where Client has used Pipedrive Nova meeting capture, including any personal data that is discussed in the meeting"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Amplify5 Ltd.",
"sections": [
"Customer Support",
"Third-Party Sub-processors"
],
"services": [
"Service provider for customer support conversations, qualifying as a Sub-processor for Client Data if and when the Client provides Client Data in conversations with our customer support (success) specialists"
],
"locations": [
"England and Wales"
],
"data_categories": [
"Conversations and any data provided by the Client to our support (success) team"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "anthropic",
"evidence_id": 1192,
"data": {
"name": "Anthropic, PBC",
"sections": [
"AI",
"Third-Party Sub-processors"
],
"services": [
"Service provider for artificial intelligence features and functionality"
],
"locations": [
"USA"
],
"data_categories": [
"All Client Data processed within applicable AI-powered features"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"vendor": "assemblyai",
"evidence_id": 1192,
"data": {
"name": "AssemblyAI Inc.",
"sections": [
"AI",
"Third-Party Sub-processors"
],
"services": [
"Service provider for AI meeting intelligence feature in Pipedrive Nova"
],
"locations": [
"USA"
],
"data_categories": [
"Audio, video, and metadata from meetings where Client has used Pipedrive Nova meeting capture, including any personal data that is discussed in the meeting"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"vendor": "atlassian",
"evidence_id": 1192,
"data": {
"name": "Atlassian PTY Ltd. (LOOM)",
"sections": [
"Customer Support",
"Third-Party Sub-processors"
],
"services": [
"Loom is used to enable image, video or attachment sharing in customer support communications, and will be processing images and videos submitted by Clients for troubleshooting and support purposes"
],
"locations": [
"Australia"
],
"data_categories": [
"Images, videos, or attachments that may contain personal data that the Client chooses to share with support representatives for troubleshooting and support purposes"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"vendor": "cloudflare",
"evidence_id": 1192,
"data": {
"name": "Cloudflare, Inc.",
"sections": [
"Hosting and Infrastructure",
"Third-Party Sub-processors"
],
"services": [
"Content distribution, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. This allows Pipedrive to efficiently manage traffic and secure the Services"
],
"locations": [
"USA"
],
"data_categories": [
"End-user or Agent IP address"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Dealfront Finland Oy",
"sections": [
"Feature specific",
"Third-Party Sub-processors"
],
"services": [
"Service provider for the Web Visitors Feature"
],
"locations": [
"Finland"
],
"data_categories": [
"Web visitors data for sites enabled by the Client"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "forge-technology-inc-aka-paragon",
"evidence_id": 1192,
"data": {
"name": "Forge Technology, Inc. (d/b/a Paragon)",
"sections": [
"Feature specific",
"Third-Party Sub-processors"
],
"services": [
"Embedded iPaaS used to build integrations for certain Marketplace apps marked accordingly"
],
"locations": [
"USA"
],
"data_categories": [
"Client Data that the Client chooses to process in order to use certain Marketplace apps marked accordingly"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"vendor": "fullview",
"evidence_id": 1192,
"data": {
"name": "Fullview ApS",
"sections": [
"Customer Support",
"Third-Party Sub-processors"
],
"services": [
"Service provider used by customer support qualifying as a Sub-processor for Client Data if and when the Client chooses to use screen sharing and co-browsing to help resolve issues"
],
"locations": [
"Denmark"
],
"data_categories": [
"All Client Data that the Client chooses to share during screen sharing and co-browsing sessions with support representatives"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "surfe",
"evidence_id": 1192,
"data": {
"name": "Growster SAS (d/b/a Surfe)",
"sections": [
"Feature specific",
"Third-Party Sub-processors"
],
"services": [
"Service provider for Data Enrichment Features. Surfe acts as an independent data controller (with Legitimate Interest Assessment and opt-out mechanism implemented) and as a data processor on behalf of third parties. Third-party data sources may include publicly available information, customer-provided data, and data obtained through integrations or commercial data providers in compliance with applicable data protection laws. See Surfe’s Privacy Policy."
],
"locations": [
"France"
],
"data_categories": [
"Client Data processed depends on the scope of the feature that the Client chooses to use, and may include the person's business contact information, name, email or phone of the contact that the Client wants to enrich"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "hyperdoc-a-k-a-recall-ai",
"evidence_id": 1192,
"data": {
"name": "Hyperdoc Inc. (d/b/a Recall.ai)",
"sections": [
"AI",
"Third-Party Sub-processors"
],
"services": [
"Service provider for AI meeting intelligence feature in Pipedrive Nova"
],
"locations": [
"USA"
],
"data_categories": [
"Audio, video, and metadata from meetings where Client has added Recall.ai, including any personal data that is discussed in the meeting"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"vendor": "intercom",
"evidence_id": 1192,
"data": {
"name": "Intercom R&D Unlimited Company",
"sections": [
"Customer Support",
"Third-Party Sub-processors"
],
"services": [
"Service provider for customer support conversations, qualifying as a Sub-processor for Client Data if and when the Client provides Client Data in conversations with our customer support specialists"
],
"locations": [
"Ireland"
],
"data_categories": [
"Conversations (and any data shared) between Client and our support team"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "bird",
"evidence_id": 1192,
"data": {
"name": "Messagebird UK Ltd. (d/b/a Bird)",
"sections": [
"Feature specific",
"Third-Party Sub-processors"
],
"services": [
"Service provider for the Live Chat Feature in LeadBooster"
],
"locations": [
"England and Wales"
],
"data_categories": [
"Encrypted conversations submitted through Live Chat Feature"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "openai",
"evidence_id": 1192,
"data": {
"name": "OpenAI Ireland Limited",
"sections": [
"AI",
"Third-Party Sub-processors"
],
"services": [
"Service provider for artificial intelligence features and functionality OpenAI Enterprise’s policies can be accessed on the OpenAI Enterprise website"
],
"locations": [
"Ireland"
],
"data_categories": [
"All Client Data processed within applicable AI-powered features"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive Germany GmbH",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"Germany"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive Inc.",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"USA"
],
"transfer_mechanisms": [
"IGDTA, including SCC-s"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive Ireland Ltd",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"Ireland"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive Latvia SIA",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"Latvia"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive OÜ",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"Estonia"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive Portugal Sociedade Unipessoal, Lda",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"Portugal"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive Prague s.r.o.",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"Czech Republic"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Pipedrive UK Ltd",
"purposes": [
"Services and Support"
],
"sections": [
"Pipedrive Affiliate Subprocessors"
],
"affiliate": true,
"locations": [
"United Kingdom"
],
"transfer_mechanisms": [
"IGDTA"
]
}
},
{
"kind": "subprocessor",
"vendor": "rackspace",
"evidence_id": 1192,
"data": {
"name": "Rackspace GmbH",
"sections": [
"Hosting and Infrastructure",
"Third-Party Sub-processors"
],
"services": [
"Support services for AWS"
],
"locations": [
"Switzerland"
],
"data_categories": [
"All Client Data stored by Clients as defined in our Terms"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"evidence_id": 1192,
"data": {
"name": "Tet SIA",
"sections": [
"Feature specific",
"Third-Party Sub-processors"
],
"services": [
"Service provider for hosting services for the Campaigns Feature"
],
"locations": [
"Latvia"
],
"data_categories": [
"Personal data contained within campaign messages (e.g., sender name, email address, and message delivery metadata such as IP routing and timestamps)"
],
"transfer_mechanisms": [
"DPA"
]
}
},
{
"kind": "subprocessor",
"vendor": "sendgrid",
"evidence_id": 1192,
"data": {
"name": "Twilio SendGrid, Inc.",
"sections": [
"Feature specific",
"Third-Party Sub-processors"
],
"services": [
"Service provider for the Smart Email BCC Feature"
],
"locations": [
"USA"
],
"data_categories": [
"Emails sent to the Smart Email BCC address provided to the Client"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
},
{
"kind": "subprocessor",
"vendor": "zight",
"evidence_id": 1192,
"data": {
"name": "Zight, Inc.",
"sections": [
"Customer Support",
"Third-Party Sub-processors"
],
"services": [
"Zight is used to enable screenshot, screen recording, video, audio, and attachment sharing in customer support communications for troubleshooting and support purposes"
],
"locations": [
"USA"
],
"data_categories": [
"Images, videos, or attachments that may contain personal data that the Client chooses to share with support representatives for troubleshooting and support purposes"
],
"transfer_mechanisms": [
"DPA + SCCs Module 3 for Client Data"
]
}
}
]
}