Pipedrive

pipedrive.com

Pipedrive declares 18 subprocessors, plus 8 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, OpenAI and Anthropic. No published changes since we first read it on Sep 21, 2026. 19 tracked vendors name Pipedrive as a subprocessor, including DataForSEO, Lovable and 10Duke.

Subprocessors CSV of Pipedrive's subprocessors · Atom feed of Pipedrive's subprocessors DORA draft CSV of Pipedrive's subprocessors as declared by Pipedrive what's this? · 

18 third parties, 8 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc USA(DPA + SCCs Module 3 for Client Data)
Amplify5 Ltd. England and Wales(DPA)
Anthropic, PBC AIUSA(DPA + SCCs Module 3 for Client Data)
AssemblyAI Inc. AIUSA(DPA + SCCs Module 3 for Client Data)
Atlassian PTY Ltd. (LOOM) Australia(DPA + SCCs Module 3 for Client Data)
Cloudflare, Inc. USA(DPA + SCCs Module 3 for Client Data)
Dealfront Finland Oy Finland(DPA)
Forge Technology, Inc. (d/b/a Paragon) USA(DPA + SCCs Module 3 for Client Data)
Fullview ApS Denmark(DPA)
Growster SAS (d/b/a Surfe) France(DPA)
Hyperdoc Inc. (d/b/a Recall.ai) USA(DPA + SCCs Module 3 for Client Data)
Intercom R&D Unlimited Company Ireland(DPA)
Messagebird UK Ltd. (d/b/a Bird) England and Wales(DPA)
OpenAI Ireland Limited AIIreland(DPA)
Rackspace GmbH Switzerland(DPA + SCCs Module 3 for Client Data)
Tet SIA Latvia(DPA)
Twilio SendGrid, Inc. USA(DPA + SCCs Module 3 for Client Data)
Zight, Inc. USA(DPA + SCCs Module 3 for Client Data)
Pipedrive affiliates (8)
NamePurposeLocationListed since
Pipedrive Inc. Services and SupportUSA(IGDTA, including SCC-s)
Pipedrive Germany GmbH Services and SupportGermany(IGDTA)
Pipedrive Ireland Ltd Services and SupportIreland(IGDTA)
Pipedrive Latvia SIA Services and SupportLatvia(IGDTA)
Pipedrive OÜ Services and SupportEstonia(IGDTA)
Pipedrive Portugal Sociedade Unipessoal, Lda Services and SupportPortugal(IGDTA)
Pipedrive Prague s.r.o. Services and SupportCzech Republic(IGDTA)
Pipedrive UK Ltd Services and SupportUnited Kingdom(IGDTA)

Web TechnologiesCSV of Pipedrive's web technologies · Atom feed of Pipedrive's web technologies

Pipedrive's homepage made 196 requests to 10 domains, 3 services controlled by another company, and 1 domain not identified.

Analytics (1): Google CloudCookie compliance (1): OneTrustOther (1): Affiliate programs: PartnerStack

3 third parties by category: Analytics 1Cookie compliance 1Other 1

Third parties 3 · 18 requests
OneTrust OneTrust 6% of the page's requests 12
Google Cloud Google Analytics Google Tag Manager 2% of the page's requests 4
PartnerStack PartnerStack 1% of the page's requests 2
Unknown 1 · 2 requests

trypipedrive.com

First party 1 · 176 requests
Pipedrive Cloudflare FullStory HSTS HTTP/3 Lodash 4.18.1 Next.js 16.2.6 Open Graph Priority Hints React Segment 1.84.3 Webpack 90% of the page's requests 176

3 tracked companies loaded by the homepage are not in Pipedrive's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (19)CSV of the companies listing Pipedrive · Atom feed of the companies listing Pipedrive

19 companies
  • 10Duke 10duke.com
  • Atomic.io atomic.io Sales customer relationship management
  • Captain Data captaindata.com Customer relationship management (CRM)
  • DataForSEO dataforseo.com
  • Descript descript.com
  • Digify digify.com
  • Enlyft enlyft.com CRM
  • IDEXX idexx.com Customer relationship management
  • KrakenD krakend.io
  • Lovable lovable.dev **Add-on Service provider**
  • Master Inbox masterinbox.com CRM sync (if enabled)
  • Meltwater meltwater.com Web-based sales CRM & pipeline management software
  • Partium partium.io Pipedrive is used as our CRM system to manage leads, opportunities, customer and prospect contact data, sales activities, pipeline visibility, and forecasting/reporting.; Sales
  • Pin Payments pinpayments.com Sales management
  • Popupsmart popupsmart.com CRM and sales pipeline management
  • SalesBlink salesblink.io CRM contact and activity synchronisation
  • Spond spond.com Traffic/Event Analysis and Messaging
  • TeamForm teamform.co Potential customer contacts; Sales pipeline management
  • Trustmary trustmary.com Customer relationship marketing

ComplianceCSV of Pipedrive's compliance · Atom feed of Pipedrive's compliance

Certified
Says it complies with

Certifications as Pipedrive's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Pipedrive's status page incidents · Atom feed of Pipedrive's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 no impact stated)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 no impact stated)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 no impact stated)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 no impact stated)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 no impact stated)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 no impact stated)Oct 22: no incident reportedOct 23: 1 incident (1 no impact stated)Oct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 8 incidents in 90 days
  • 0 major or critical
  • 4 h 12 min typical time to resolve
BeganIncidentImpactLasted
Cloudflare service disruption affecting some US customersno impact stated2 h 49 min
Recent PHP Security Vulnerabilities: No Action Requiredno impact stated4 h 12 min
Services Issueno impact stated16 min
Services Issueno impact stated2 h 9 min
Nova issueno impact stated1 h 8 min
Email Integration Issueno impact stated4 days
Invoice Integration Issueno impact stated9 h 56 min
Incident identifiedno impact stated19 h 36 min

Incidents per month

0 2 4 Dec 2025: 2 incidents (2 no impact stated) · partial: our history begins Dec 5 · typical time to resolve 31 h 55 min Jan 2026: 3 incidents (3 no impact stated) · typical time to resolve 53 min Feb 2026: 3 incidents (3 no impact stated) · typical time to resolve 1 h 9 min Mar 2026: 2 incidents (2 no impact stated) · typical time to resolve 46 h 5 min Apr 2026: 4 incidents (4 no impact stated) · typical time to resolve 19 h 11 min May 2026: 2 incidents (2 no impact stated) · typical time to resolve 2 h 36 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 3 days Jul 2026: 2 incidents (2 no impact stated) · typical time to resolve 27 h 43 min Aug 2026: 2 incidents (2 no impact stated) · typical time to resolve 22 h 33 min Sep 2026: 4 incidents (4 no impact stated) · typical time to resolve 9 h 56 min Oct 2026: 3 incidents (3 no impact stated) · typical time to resolve 2 h 49 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Pipedrive's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Pipedrive's subprocessorsCSV of incidents reported by vendors Pipedrive lists · Atom feed of incidents reported by vendors Pipedrive lists

245 reported incidents in the last 30 days, by 8 of the vendors Pipedrive lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Pipedrive was involved.

DateCompanyIncidentImpactLasted
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs criticalongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min

And 220 more. All of them: CSV · Who is around them.

ChangesCSV of Pipedrive's changes · Atom feed of Pipedrive's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Pipedrive's site

Pipedrive transparency rating

It updates with the rating.

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