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Skip to main content Overview of the Sub-Processors and potential Third Country Transfers (Partnership) For the Processing of Personal Data on behalf of Partner, Uberall may use the Sub-Processors listed in this overview (Status as of: July 2026) This overview is divided into three parts: One part containing all Sub-Processors that will be used in any event (Part A) and one part containing any third parties that may be used as Sub-Processors under the conditions and/or in the event(s) described below (Part B). Part A: Generally used Sub-Processors and, if applicable, Third Country Transfers I. PROCESSINGS WITHIN THE EUROPEAN UNION (EU) / EEA Sub-Processor Address Place of Processing Purpose Amazon Web Services EMEA SARL 38 Avenue John F. Kennedy, L-1855, Luxembourg / Luxembourg European Union (EU) Hosting / Technical infrastructure Databricks, Inc. 160 Spear Street, 15th Floor, San Francisco, CA 94105 / USA European Union (EU) Data Warehouse (within AWS infrastructure of Uberall) / Technical infrastructure Salesforce.com Germany GmbH Erika-Mann-Straße 31, 80636 München / Germany European Union (EU) CRM tool used Project and Client Management and/or repository purposes Joincube, Inc. 3800 South Dupont, Dover, DE 19901 / USA European Union (EU) In-Application Notification / User-Segmentation (Beamer) II. THIRD COUNTRY TRANSFERS The use of following Sub-Processors results in a Third Country Transfer of Personal Data processed on behalf of Partner: Sub-Processor Address Place of Processing Purpose Twilio Inc. (SendGrid) 101 Spear Street, 5th Floor, San Francisco, California, 94105 / USA USA / Standard Contractual Clauses & Adequacy Decision (EU-U.S. Data Privacy Framework) Communication & System Mailings (Client communication data) Soda Data NV Gare Maritime, Rue Picard 7/100, 1000 Brussels / Belgium European Union (EU) & USA (onward transfers only: Standard Contractual Clauses & Adequacy Decision (EU-U.S. Data Privacy Framework)) Data quality and validation provider used for data within data warehouse (Databricks) for data consistency and irregularity controls ConfigCat Korlátolt Felelősségű Társaság Tátra utca 5/A 1. em. 2. Ajtó, 1138 Budapest / Hungary European Union (EU) & USA / Standard Contractual Clauses User Flagging / Feature Activations Pendo.io, Inc. 301 Hillsborough Street, Suite 1900, Raleigh, NC 27603 / USA a) Europäische Union (EU) b) USA / Standard Contractual Clauses (EU SCC) & Adequacy Decision (EU-U.S. Data Privacy Framework) Data Analysis, In-Application Notification & User-Segmentation Manantial Ltd Boston House, Downsview Road, Wantage, England, OX12 9FF / United Kingdom United Kingdom (UK) / Adequacy Decision Data Analysis, In-Application Notification & User Segmentation Simplesat, LLC 3916 N Potsdam Ave PMB 524, Sioux Falls, SD 57104 / USA European Union (EU) & USA / Standard Contractual Clauses Customer Satisfaction Surveys Spotnix Ltd Taberski 9 St., 6721010 Tel Aviv / Israel European Union (EU) & USA / Standard Contractual Clauses Data Analysis & User Segmentation Google Cloud EMEA Limited 70 Sir John Rogerson's Quay, Dublin 2, Ireland European Union (EU) & USA / Standard Contractual Clauses Communication & Repository Part B: Scenario-specific Sub-Processors and, if applicable, Third Country Transfers The following third parties may be used as Sub-Processors under the conditions and/or in the event(s) described below. I. For Agreements including affiliated companies of uberall GmbH In the event and to the extent that Uberall as defined in the Agreement is not defined as uberall GmbH, but an Affiliate of such: Sub-Processor Address Place of Processing Purpose uberall GmbH Hussitenstraße 32-33, 13355 Berlin / Germany European Union (EU) Central technical infrastructure and services provision for the uberall group II. For “Locator & Local Pages” (or features “Review Tiles” & “Social Widget”) To the extent that the subject of an Order includes SaaS Products “Locator & Local Pages” and/or the SaaS Product features “Review Tiles” and/or “Social Widget”, Uberall may also utilise the Content Delivery Network (CDN) Amazon CloudFront of the Subprocessor Amazon Web Services EMEA SARL as result of which the respective Corporate Location Data (and, to the extent applicable, any Personal Data included in such by Partner or Client) will be provided to the website visitor utilizing “Locator & Local Pages” through the server location of a global network of Amazon Web Services EMEA SAR (edge locations) which closest to the user of the environment where the respective SaaS Product / SaaS Product feature is integrated. The hosting location for such Corporate Location Data remains the European Union. Locator may also be provided together with an underlying map (“Map”) of a third party (“Third Party Map Provider”). Such Map is not an inseparable part of the SaaS Product Locator. In the event that such Map is used together with Locator using access tokens of Uberall or an Affiliate of Uberall for such Map and provided by one of the Third Party Map Providers listed in the table below, the respective applicable Third Party Map Provider out of the following overview will additionally be used for the processing of Personal Data on behalf of Partner: Sub-Processor Address Place of Processing Purpose Mapbox, Inc. 1133 15th St NW, Suite 825, 20005 Washington DC / USA USA / Standard Contractual Clauses & Adequacy Decision (EU-U.S. Data Privacy Framework)* Provision of underlying Map which may be used together with Locator * To the extent that the Map is provided through a Content Delivery Network (CDN) the description of the CDN for Locator above applies to the Map as well accordingly. In the event that such Map is used integrated under the use of access tokens of Customer or Partner or any other third party and/or the Map is not provided by one of the Third Party Map Providers listed in the table above, the use of a Map together with Locator might lead to a processing of access data, such as IP addresses of website visitors, for billing and/or security logging purposes by the Third Party Map Provider which are not subject to the DPA and to which the Third Party Map Provider is the Controller or, if such relationship has been established, the Processor of Customer or Partner. Information of such processing(s) regarding Mapbox is available under https://www.mapbox.com/legal/privacy Google is available under https://policies.google.com/privacy III. For “Messages” In the event and to the extent that the subject of an Order includes the SaaS Product Messages the following Sub-Processor will additionally be used for the processing of Personal Data on behalf of Partner: Sub-Processor Address Place of Processing Purpose Google Cloud EMEA Limited 70 Sir John Rogerson's Quay, Dublin 2 / Ireland European Union (EU) Artificial intelligence (AI) for the SaaS Product Messages IV. “Social Ads” In the event and to the extent that the subject of an Order includes the SaaS Product Social Ads the following Sub-Processor will additionally be used for the processing of Personal Data on behalf of Partner: Sub-Processor Address Place of Processing Purpose Tiger Pistol, Inc. 1220 W. 6th St. Suite 201, Cleveland, OH 44113 / United States of America USA / Standard Contractual Clauses & Adequacy Decision (EU-U.S. Data Privacy Framework) & European Union (EU) Service Provider for the SaaS Product Social Ads V. For "Review Generation SMS" In the event and to the extent that the subject of an Order includes the SaaS Product Review Generation SMS, the service Amazon Simple Notification Service of the Sub-Processor Amazon Web Services EMEA SARL will additionally be used for the provision of Review Generation SMS. Within the scope of Amazon Simple Notification Service, the Sub-Processor Amazon Web Services EMEA SARL itself uses processors for the Processing of Personal Data processed on behalf of the Partner in the third countries listed below. For the purpose of clarification, the SaaS Product Review Generation Email does not include a Processing of the Sub-Processor below. Sub-Processor Address Place of Processing Purpose Amazon Web Services EMEA SARL 38 Avenue John F. Kennedy, L-1855, Luxemburg / Luxemburg a) European Union / N/A b) United Kingdom / Adequacy Decision c) USA / Standard Contractual Clauses Sending of SMS with the product "Review Generation" through Amazon Simple Notification Service VI. For “AI-powered Features” & “UB-I” In the event and to the extent that a Client is provided under the Agreement with a SaaS Product and/or SaaS Product feature of the SaaS Product feature category “AI-powered Features” (including but not limited to the SaaS Product feature(s) AI-Review Response (formerly: AI Responses) and/or AI-Generated Auto Responses for the SaaS Product Reviews, the SaaS Product feature(s) AI-Messages Localization (formerly: Chatbot Localization) and/or AI-Messages Knowledge Base (formerly: Chatbot Knowledge Base) for the SaaS Product Messages or the SaaS Product feature AI-Post Tone Adjuster (formerly: AI Post Assistant or Tone Adjuster) for the SaaS Product Local Social) and/or “UB-I” the Sub-Processor(s) set forth in the table below will additionally be used for the processing of Personal Data on behalf of Partner. A current overview of the SaaS Product features of the SaaS Product feature category AI-powered Features is available under https://uberall.com/en-us/products-descriptions-partners. Uberall may notify Partner of updates thereto from time to time in text form or written form. For the purpose of clarification, in the event that the SaaS Products are provided without any SaaS Product and/or SaaS Product feature of the SaaS Product feature category “AI-powered Features”, they do not include a Processing of the Sub-Processor below, unless agreed otherwise. Sub-Processor Address Place of Processing / Legal Basis for Third Country Transfer Purpose OpenAI OpCo, LLC 3180 18th St., Suite 100, San Francisco, CA 94110 / United States a) USA & Global cloud infrastructure locations (Australia, Brazil, India, Indonesia, Malaysia, Mexico, Singapore, South Africa, United Arab Emirate) / Standard Contractual Clauses b) Further global cloud infrastructure locations (Canada, Japan, United Kingdom, South Korea, Switzerland) / Adequacy Decision Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” Anthropic Ireland, Limited 6th Floor South Bank House, Barrow Street, Dublin 4, Ireland European Union (EU) USA & South Africa / Standard Contractual Clauses (EU SCC)* Canada / Adequacy Decision Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” Google Cloud EMEA Limited 70 Sir John Rogerson's Quay, Dublin 2 / Ireland European Union (EU) Argentina, Brazil, Canada, Israel, Japan, New Zealand, South Korea, Switzerland, United Kingdom & USA / Adequacy Decision & Standard Contractual Clauses (EU SCC) Australia, Chile, India, Indonesia, Malaysia, Mexico, Philippines, Singapore & Taiwan / Standard Contractual Clauses (EU SCC) Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” LangChain, Inc. 140 New Montgomery St, Floor 19, San Francisco, CA 94105 / United States of America European Union (EU) & USA / Standard Contractual Clauses Orchestration of Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” Langfuse GmbH Gethsemanestr. 4, 10437 Berlin / Germany European Union (EU) Observability, Prompt management and debugging for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” * Only if Customer requests Uberall to use USA as main inference region for the use of this Subprocessor, otherwise personal data will furthermore also be processed by this Subprocessor in Australia and the Asia-Pacific region (subject to Standard Contractual Clauses). VII. For “GEO Studio” and/or “GEO Pulse” In the event and to the extent that the subject of an Order includes the SaaS Product(s) GEO Studio and/or GEO Pulse the following Sub-Processor will additionally be used for the processing of Personal Data on behalf of Partner: Sub-Processor Address Place of Processing Purpose NuvoTech, Inc. (AthenaHQ) 800 Indiana Street, San Francisco, CA 94107, USA USA / Standard Contractual Clauses Service Provider for the SaaS Product “GEO Studio” VIII. For “Uberall Connect” In the event and to the extent that the subject of an Order includes the SaaS Product Uberall Connect (also referred to as: Platform Integrations) the following Sub-Processor will additionally be used for the processing of Personal Data on behalf of Partner: Sub-Processor Address Place of Processing Purpose Workato, Inc. 215 Castro Street, Suite 300, Mountain View, CA 94041 / United States of America European Union (EU) & USA / Standard Contractual Clauses Service Provider for the SaaS Product “Uberall Connect” IX. For Client Account Data Management In the event and to the extent that Partner, as defined in the Agreement, has its seat of business in the United States of America (USA) or Canada and has, voluntarily, decided to create an account at the platform of the Sub-Processor for the purpose set forth below, the following Sub-Processor will additionally be used for the processing of Personal Data on behalf of Partner. Sub-Processor Address Place of Processing Purpose Crossbeam, Inc. 30 S 15th Street, Ste 1550, PMB 15987, Philadelphia, PA / United States European Union (EU) & USA / Standard Contractual Clauses Client account data management