Uberall
Compliance
Certifications as Uberall's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
21 third parties, 1 affiliate. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services EMEA SARL | Hosting / Technical infrastructure; Sending of SMS with the product "Review Generation" through Amazon Simple Notification Service | ||
| Anthropic Ireland, Limited | Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” | Canada / Adequacy Decision; European Union (EU); USA & South Africa / Standard Contractual Clauses (EU SCC)* | |
| ConfigCat Korlátolt Felelősségű Társaság | User Flagging / Feature Activations | ||
| Crossbeam, Inc. | Client account data management | ||
| Databricks, Inc. | Data Warehouse (within AWS infrastructure of Uberall) / Technical infrastructure | ||
| Google Cloud EMEA Limited | Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”; Artificial intelligence (AI) for the SaaS Product Messages; Communication & Repository | Argentina, Brazil, Canada, Israel, Japan, New Zealand, South Korea, Switzerland, United Kingdom & USA / Adequacy Decision & Standard Contractual Clauses (EU SCC); Australia, Chile, India, Indonesia, Malaysia, Mexico, Philippines, Singapore & Taiwan / Standard Contractual Clauses (EU SCC); European Union (EU) | |
| Joincube, Inc. | In-Application Notification / User-Segmentation (Beamer) | ||
| LangChain, Inc. | Orchestration of Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” | European Union (EU) & USA / Standard Contractual Clauses | |
| Langfuse GmbH | Observability, Prompt management and debugging for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” | European Union (EU) | |
| Manantial Ltd | Data Analysis, In-Application Notification & User Segmentation | ||
| Mapbox, Inc. | Provision of underlying Map which may be used together with Locator | ||
| NuvoTech, Inc. | Service Provider for the SaaS Product “GEO Studio” | ||
| OpenAI OpCo, LLC | Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I” | a) USA & Global cloud infrastructure locations (Australia, Brazil, India, Indonesia, Malaysia, Mexico, Singapore, South Africa, United Arab Emirate) / Standard Contractual Clauses; b) Further global cloud infrastructure locations (Canada, Japan, United Kingdom, South Korea, Switzerland) / Adequacy Decision | |
| Pendo.io, Inc. | Data Analysis, In-Application Notification & User-Segmentation | ||
| Salesforce.com Germany GmbH | CRM tool used Project and Client; Management and/or repository purposes | ||
| Simplesat, LLC | Customer Satisfaction Surveys | ||
| Soda Data NV | Data quality and validation provider used for data within data warehouse (Databricks) for data consistency and irregularity controls | ||
| Spotnix Ltd | Data Analysis & User Segmentation | ||
| Tiger Pistol, Inc. | Service Provider for the SaaS Product Social Ads | ||
| Twilio Inc. (SendGrid) | Communication & System Mailings (Client communication data) | ||
| Workato, Inc. | Service Provider for the SaaS Product “Uberall Connect” |
Listed as a subprocessor by (1)
Purposes as each company states them.
Jimdo jimdo.com
Service status
- 1 incident in 90 days
- 1 major or critical
- 13 min typical time to resolve
- 13 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Store Locator Outage | major | 13 min | |
| production-webapp synthetic check success percent at 0% below 50% threshold | major | 1 min | |
| API performance degradation | major | 5 h 44 min |
As Uberall's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.