Uberall

uberall.com

Uberall declares 21 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 28, 2026. 3 tracked vendors name Uberall as a subprocessor, including Ionos, BirdEye and Jimdo.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

21 third parties, 1 affiliate.

NamePurposeLocationListed since
Amazon Web Services EMEA SARL Hosting / Technical infrastructure; Sending of SMS with the product "Review Generation" through Amazon Simple Notification Service
Anthropic Ireland, Limited AIArtificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”(Canada / Adequacy Decision; European Union (EU); USA & South Africa / Standard Contractual Clauses (EU SCC)*)
ConfigCat Korlátolt Felelősségű Társaság User Flagging / Feature Activations
Crossbeam, Inc. Client account data management
Databricks, Inc. Data Warehouse (within AWS infrastructure of Uberall) / Technical infrastructure
Google Cloud EMEA Limited
Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”; Artificial intelligence (AI) for the SaaS Product Messages; Communication & Repository
(Argentina, Brazil, Canada, Israel, Japan, New Zealand, South Korea, Switzerland, United Kingdom & USA / Adequacy Decision & Standard Contractual Clauses (EU SCC); Australia, Chile, India, Indonesia, Malaysia, Mexico, Philippines, Singapore & Taiwan / Standard Contractual Clauses (EU SCC); European Union (EU))
Joincube, Inc. In-Application Notification / User-Segmentation (Beamer)
LangChain, Inc. Orchestration of Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”(European Union (EU) & USA / Standard Contractual Clauses)
Langfuse GmbH Observability, Prompt management and debugging for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”(European Union (EU))
Manantial Ltd Data Analysis, In-Application Notification & User Segmentation
Mapbox, Inc. Provision of underlying Map which may be used together with Locator
NuvoTech, Inc. (AthenaHQ) Service Provider for the SaaS Product “GEO Studio”
OpenAI OpCo, LLC AIArtificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”(a) USA & Global cloud infrastructure locations (Australia, Brazil, India, Indonesia, Malaysia, Mexico, Singapore, South Africa, United Arab Emirate) / Standard Contractual Clauses; b) Further global cloud infrastructure locations (Canada, Japan, United Kingdom, South Korea, Switzerland) / Adequacy Decision)
Pendo.io, Inc. Data Analysis, In-Application Notification & User-Segmentation
Salesforce.com Germany GmbH CRM tool used Project and Client Management and/or repository purposes
Simplesat, LLC Customer Satisfaction Surveys
Soda Data NV Data quality and validation provider used for data within data warehouse (Databricks) for data consistency and irregularity controls
Spotnix Ltd Data Analysis & User Segmentation
Tiger Pistol, Inc. Service Provider for the SaaS Product Social Ads
Twilio Inc. (SendGrid) Communication & System Mailings (Client communication data)
Workato, Inc. Service Provider for the SaaS Product “Uberall Connect”
Uberall affiliates (1)
NamePurposeLocationListed since
uberall GmbH Central technical infrastructure and services provision for the uberall group

Web TechnologiesCSV · Atom

Uberall's homepage made 141 requests to 20 domains, 7 services controlled by another company, and 1 domain not identified.

Analytics (2): Meta; usually detected as Analytics: Plausible AnalyticsAdvertising (1): Google CloudMarketing automation (1): HubSpotCDN (1): jsDelivrOther (2): JavaScript libraries: Webflow; usually detected as Security: Amazon Web Services

7 third parties by category: Analytics 2Advertising 1Marketing automation 1CDN 1Other 2

Third parties 7 · 138 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 65% of the page's requests 92
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 18% of the page's requests 26
HubSpot HubSpot 9% of the page's requests 12
Meta Facebook Pixel 2.9.439 2% of the page's requests 3
jsDelivr jsDelivr 2% of the page's requests 3
Amazon Web Servicessubprocessor on.aws <1% of the page's requests 1
Plausible Analytics plausible.io <1% of the page's requests 1
Unknown 1 · 1 request

webflow.services

First party 1 · 2 requests
Uberall Cloudflare GSAP 3.15.0 HSTS HTTP/3 Nginx Open Graph Plausible Priority Hints Swiper Usercentrics Webpack 1% of the page's requests 2

5 tracked companies loaded by the homepage are not in Uberall's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV · Atom

3 companies
  • BirdEye birdeye.com
  • Ionos ionos.com List Local: Publication of company data in online directories
  • Jimdo jimdo.com

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Uberall's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 major)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 13 min typical time to resolve
  • 13 min longest major
BeganIncidentImpactLasted
Store Locator Outagemajor13 min
production-webapp synthetic check success percent at 0% below 50% thresholdmajor1 min
API performance degradationmajor5 h 44 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 5 h 44 min Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 1 incident (1 major) · typical time to resolve 1 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 major) · typical time to resolve 13 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As Uberall's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Uberall's subprocessorsCSV · Atom

252 reported incidents in the last 30 days, by 8 of the vendors Uberall lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Uberall was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minorongoing
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min

And 227 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Uberall's site

Uberall transparency rating

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