Third Party Index

Uberall

uberall.com

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locationspartial2 / 8
Purposes7 / 7
Data processing addendumnot found0 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total66 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Uberall transparency rating

For Uberall's own site; it updates with the rating.

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Compliance

Certified
Says it complies with

Certifications as Uberall's trust center lists them; reports are usually shared on request (evidence)

Documents

DocumentVerifiedChangedEvidence
Trust center safebase snapshot
Subprocessor list snapshot
Privacy policy snapshot
Terms snapshot
Status page incident.io snapshot

Subprocessors

21 third parties, 1 affiliate. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services EMEA SARL Hosting / Technical infrastructure; Sending of SMS with the product "Review Generation" through Amazon Simple Notification Service
Anthropic Ireland, Limited Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”Canada / Adequacy Decision; European Union (EU); USA & South Africa / Standard Contractual Clauses (EU SCC)*
ConfigCat Korlátolt Felelősségű Társaság User Flagging / Feature Activations
Crossbeam, Inc. Client account data management
Databricks, Inc. Data Warehouse (within AWS infrastructure of Uberall) / Technical infrastructure
Google Cloud EMEA Limited Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”; Artificial intelligence (AI) for the SaaS Product Messages; Communication & RepositoryArgentina, Brazil, Canada, Israel, Japan, New Zealand, South Korea, Switzerland, United Kingdom & USA / Adequacy Decision & Standard Contractual Clauses (EU SCC); Australia, Chile, India, Indonesia, Malaysia, Mexico, Philippines, Singapore & Taiwan / Standard Contractual Clauses (EU SCC); European Union (EU)
Joincube, Inc. In-Application Notification / User-Segmentation (Beamer)
LangChain, Inc. Orchestration of Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”European Union (EU) & USA / Standard Contractual Clauses
Langfuse GmbH Observability, Prompt management and debugging for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”European Union (EU)
Manantial Ltd Data Analysis, In-Application Notification & User Segmentation
Mapbox, Inc. Provision of underlying Map which may be used together with Locator
NuvoTech, Inc. Service Provider for the SaaS Product “GEO Studio”
OpenAI OpCo, LLC Artificial Intelligence (AI) used for features of SaaS Product feature category/-ies “AI-powered Features” & “UB-I”a) USA & Global cloud infrastructure locations (Australia, Brazil, India, Indonesia, Malaysia, Mexico, Singapore, South Africa, United Arab Emirate) / Standard Contractual Clauses; b) Further global cloud infrastructure locations (Canada, Japan, United Kingdom, South Korea, Switzerland) / Adequacy Decision
Pendo.io, Inc. Data Analysis, In-Application Notification & User-Segmentation
Salesforce.com Germany GmbH CRM tool used Project and Client; Management and/or repository purposes
Simplesat, LLC Customer Satisfaction Surveys
Soda Data NV Data quality and validation provider used for data within data warehouse (Databricks) for data consistency and irregularity controls
Spotnix Ltd Data Analysis & User Segmentation
Tiger Pistol, Inc. Service Provider for the SaaS Product Social Ads
Twilio Inc. (SendGrid) Communication & System Mailings (Client communication data)
Workato, Inc. Service Provider for the SaaS Product “Uberall Connect”
Uberall affiliates (1)
NamePurposeLocationListed since
uberall GmbH Central technical infrastructure and services provision for the uberall group

Listed as a subprocessor by (1)

Purposes as each company states them.

Service status

BeganIncidentImpactLasted
Store Locator Outagemajor13 min
production-webapp synthetic check success percent at 0% below 50% thresholdmajor1 min
API performance degradationmajor5 h 44 min

As Uberall's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.