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Subprocessor Policy EFFECTIVE DATE: August 08, 2025 Eptura and its subsidiaries may engage data processors with access to certain Customer Personal Data in order to provide the Services (“Subprocessors”). Processing of personal data by Subprocessors listed on this page will continue for the duration that the Customer uses the applicable service(s), or for the retention period otherwise provided in Customer’s agreement with Eptura. Terms used on this page but not defined herein have the meanings attributable to such terms in the applicable Customer agreement or Data Processing Addendum (“DPA”). Third-Party Technology and Infrastructure Providers The following Subprocessors provide technologies and infrastructure services necessary to operate and deliver Eptura’s Services. If applicable to your service or product selection, the Subprocessors identified below may process, store, or otherwise access Customer Data while providing the service defined in the description of processing. Entity Name Applicable Service or Product Description of Processing Processing Location Headquarters Parent Company Microsoft Corporation Eptura Workplace (iOffice), Eptura Asset (Managerplus), Hippo, Eptura Visitor (Proxyclick), Eptura Engage (Condeco), SpaceIQ, Teem, Archibus Commercial Hosting services for primary data center and backup operations, including analytics, compute, database, artificial intelligence (AI), machine learning (ML), networking, and storage United States* (Azure data center location in scope depends on product and in some cases may be selected by the customer). United States Microsoft Microsoft Azure Government Cloud Archibus FedRAMP Hosting services for Archibus FedRAMP deployments United States United States Microsoft Amazon Web Services, Inc. Serraview, SpaceIQ, Teem, Archibus Hosting services for primary data center and backup operations United States* (AWS data center location in scope depends on product and in some cases may be selected by the customer). United States Amazon Amazon Web Services, Inc. Hippo Email and templating provider for outbound client email United States United States Amazon Snowflake Serraview, SpaceIQ Data warehousing provider United States United States Snowflake Nylas, Inc. Eptura Workplace (iOffice) Calendar service provider United States United States Mandrill Teem Email and templating provider for outbound client email United States United States Intuit Mailchimp Twilio Messaging API Eptura Workplace (iOffice), Eptura Visitor (Proxyclick) Optional SMS provider for client text notification United States United States Twilio Twilio Segment Eptura Workplace (iOffice), Eptura Asset (Managerplus), Eptura Visitor (Proxyclick), Serraview, SpaceIQ, Teem, Archibus Product usage analytics hub United States United States Twilio Twilio SendGrid Eptura Workplace (iOffice), SpaceIQ Transactional Email Management United States United States Twilio Looker Teem, Serraview Business intelligence software and big data analytics platform United States United States PostMark Eptura Engage (Condeco) Transactional Email Management United States United States UserVoice Eptura Workplace (iOffice), Eptura Asset (Managerplus), Eptura Visitor (Proxyclick), Serraview, Eptura Engage (Condeco), Archibus Commercial Customer Feedback/Engagement (only in scope with interaction from user) United States United States UserVoice Microsoft Azure, Microsoft Ireland Operations Ltd Eptura Visitor (Proxyclick) Face API, access control system and wifi & backup The Netherlands, Ireland The Netherlands, Ireland Microsoft Ironwifi LCC Eptura Visitor (Proxyclick) Wifi integration capability (only in scope if wifi integration feature is used) United States United States Tray.io Eptura Workplace (iOffice) Optional integration for floor plan drawings and connectors to third-party services United States United States Tray.io Coworkr Eptura Workplace (iOffice) Optional sensor integration United States United States CoWorkr Cronofy Serraview, SpaceIQ Calendar Provider United States United States Cronofy VergeSense, Inc Eptura Workplace (iOffice) Optional sensor integration United States United States VergeSense, Inc Customer Enabled AI Subprocessors Pursuant to applicable agreement(s), Eptura may from time to time make available to certain customers additional Subprocessors to provide optional customer enabled artificial intelligence and machine learning services (“Customer Enabled AI Model(s)”). These services may include advanced AI models, upgraded Eptura AI features, and enhanced capabilities that are activated upon Customer request and/or otherwise when a Customer explicitly enables it in the administrative console. Ancillary Support and Operations Subprocessors The following subprocessors provide ancillary services to help support, operate, and maintain the Eptura’s Services. In such cases, the subprocessor(s) identified may process, store, or otherwise access Customer Data while providing their ancillary services. Subprocessors identified with an asterisk (*) are optional and not required to leverage the services. Entity Name Applicable Service or Product Description of Processing Processing Location Headquarters Parent Company Salesforce Eptura Workplace (iOffice), Eptura Asset (Managerplus), Hippo, Eptura Visitor (Proxyclick), Eptura Engage (Condeco), Serraview, SpaceIQ, Teem, Archibus Customer relationship management United States United States Sharepoint Eptura Workplace (iOffice), Eptura Asset (Managerplus), Eptura Visitor (Proxyclick),Eptura Engage (Condeco), Serraview, SpaceIQ, Teem, Archibus Limited use for processing files related to customer support activities. United States United States Intercom Eptura Workplace (iOffice), Eptura Asset (Managerplus), Hippo, Eptura Visitor (Proxyclick), Serraview, SpaceIQ, Teem Messaging platform used to communicate with customers United States Ireland Intercom, Inc. Dropbox* Eptura Asset (Managerplus) Optional file sharing service United States United States Third-Party Companies Providing Contract Staff The following organizations provide contract staff who work in close coordination with Eptura to operate, deliver and maintain the Services. The staff of these organizations may process Customer Data. Access provided to the staff of these organizations is provisioned using the principle of least privilege, and data only resides on Eptura-managed and monitored systems. In addition, all access is subject to Eptura policies. Subprocessors identified with an asterisk (*) do not generally interact with systems containing customer PII but may come in contact with Customer Data during the course of performing defined job duties. Entity Name Applicable Service or Product Description of Processing Processing Location Headquarters Parent Company Eptura India Pvt LTD Eptura Workplace (iOffice), Eptura Asset (Managerplus), Eptura Visitor (Proxyclick), Eptura Engage (Condeco), Serraview, SpaceIQ, Teem, Archibus Cloud operations and support provided across our application portfolio India India Eptura Group Coalfire Systems Archibus Fedramp Managed services United States United States Cybage* Eptura Workplace (iOffice), Eptura Asset (Managerplus), Eptura Visitor (Proxyclick), Eptura Engage (Condeco), Serraview, SpaceIQ, Teem, Archibus Software development staff augmentation India India eCIFM Solutions Inc.* Eptura Workplace (iOFFICE) Optional support for CAD floor plan drawings and AutoCAD/Revit integrations United States United States ECS* Serraview, Archibus Optional support for CAD floor plan drawings United States United States ICAD* Serraview, Archibus Optional support for CAD floor plan drawings Australia Australia IWMS Consulting* Archibus Optional support and troubleshooting for Archibus implementations Romania Romania Eptura Group Companies Eptura’s affiliates and subsidiaries (“Eptura Group Companies”) may process, store or otherwise access certain Customer information or personal data provided by the Customer in order to support and/or improve Eptura’s Services. The following entities are members of Eptura Group Companies. Eptura Group Companies Country Eptura Inc (fka Archibus, Inc) United States Eptura Australia Pty Ltd (fka Serraview Australia Pty Ltd) Australia Eptura Canada, Inc (fka Hippo Management Technologies, Inc.) Canada Eptura International Limited (fla Condeco Group Limited) United Kingdom Eptura India Pvt Ltd (fka Condeco Software Pvt Ltd) India Eptura France Sarl (fka Condeco Software Sarl) France Eptura Belgium SA (fka Condeco Software SA) Belgium Eptura Germany GmbH (fka Condeco Software GmbH) Germany Eptura Singapore Pte Ltd (fka Condeco Software Pte Ltd.) Singapore