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Subprocessor Notice Subprocessor Notice Last Updated: JANUARY 2026 To deliver the Covered Services, Eightfold may use the following third-party subprocessors and Eightfold affiliates to process Customer Personal Data on behalf of its customers. Eightfold’s commitments to Customers for the processing of Customer Personal Data may be found in the applicable Data Processing Addendum or other executed written agreement between Customer and Eightfold. Sign-up for notifications of any new Eightfold subprocessors. 1. Third-party subprocessors Subprocessor Purpose Country Amazon Web Services, Inc. Cloud hosting services (AWS) United States. Deployment location: as selected by customers. Atlassian Pty Ltd. Product support & management Australia DataIris Platform, Inc. Generative business intelligence services United States Eleven Labs, Inc. AI voice generation services for AI Interviewer United States Hyperdoc Inc. (d.b.a. Recall.ai) Meeting recording and transcription service for AI Companion United States Livekit Incorporated AI Interviewer infrastructure for real time audio/video United States Microsoft Corporation Cloud hosting services (Azure) United States. Deployment location: as selected by customers. OpenAI, LLC Generative AI services provider United States Pendo.io, Inc. Guides & Interactive Onboarding United States Salesforce, Inc. Product support, sales/customer relationship management United States Twilio, Inc. Customer communications, including in-product messaging and SMS United States 2. Eightfold affiliates Subprocessor Country Eightfold AI Inc. (parent company) United States Eightfold AI Canada Inc. Canada Eightfold AI GmbH Germany Eightfold AI India Private Limited India Eightfold AI IRE Limited Ireland Eightfold AI UK Limited United Kingdom Change log Effective date Summary February 2026 Inclusion of Hyperdoc Inc., Livekit Incorporated and Pendo.io, Inc. October 2025 Inclusion of DataIris Platform, Inc. August 2025 Inclusion of (i) Eleven Labs, Inc.; (ii) Microsoft Azure for hosting services, if selected by the customer; (iii) Eightfold affiliates in Canada and in Germany. Removal of subprocessors that have been offboarded or are no longer relevant to Eightfold offerings. Please contact us at privacy@eightfold.ai with any questions. Share Popup Title Share this article