Eightfold AI

eightfold.ai

Eightfold AI declares 11 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, OpenAI and Microsoft. No published changes since we first read it on Sep 28, 2026.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

11 third parties, 5 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud hosting services (AWS)United States. Deployment location: as selected by customers.
Atlassian Pty Ltd. Product support & managementAustralia
DataIris Platform, Inc. Generative business intelligence servicesUnited States
Eleven Labs, Inc. AIAI voice generation services for AI InterviewerUnited States
Hyperdoc Inc. (d.b.a. Recall.ai) Meeting recording and transcription service for AI CompanionUnited States
Livekit Incorporated AI Interviewer infrastructure for real time audio/videoUnited States
Microsoft Corporation Cloud hosting services (Azure)United States. Deployment location: as selected by customers.
OpenAI, LLC AIGenerative AI services providerUnited States
Pendo.io, Inc. Guides & Interactive OnboardingUnited States
Salesforce, Inc. Product support, sales/customer relationship managementUnited States
Twilio, Inc. Customer communications, including in-product messaging and SMSUnited States
Eightfold AI affiliates (5)
NamePurposeLocationListed since
Eightfold AI Inc. (parent company) Germany; United States
Eightfold AI Canada Inc. Canada
Eightfold AI India Private Limited India
Eightfold AI IRE Limited Ireland
Eightfold AI UK Limited United Kingdom

Web TechnologiesCSV · Atom

Eightfold AI's homepage made 217 requests to 31 domains, 18 services controlled by another company, and 1 domain not identified.

Advertising (7): Google Cloud, Metadata, X Corp.; reviewed: Bidtellect Inc, FreeWheel; usually detected as Advertising: Microsoft, The Trade Desk, Inc.Analytics (4): LinkedIn, Meta, ZoomInfo, KickFireMarketing automation (3): 6Sense Insights, Inc., Hushly, DreamdataLive chat (1): DocketCookie compliance (1): OneTrustOther (2): Geolocation: ipify; Widgets: Outbrain

18 third parties by category: Advertising 7Analytics 4Marketing automation 3Live chat 1Cookie compliance 1Other 2

Third parties 18 · 114 requests
Docket Docket AI 9% of the page's requests 20
6Sense Insights, Inc. 6sense 9% of the page's requests 19
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 8% of the page's requests 18
OneTrust OneTrust 5% of the page's requests 11
Microsoftsubprocessor clarity.ms 3% of the page's requests 7
Hushly Hushly 3% of the page's requests 6
Metadata Metadata.io 2% of the page's requests 5
X Corp. Twitter Ads 2% of the page's requests 5
Outbrain Outbrain 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Meta Facebook Pixel 2.9.439 1% of the page's requests 3
ZoomInfo Zoominfo 1% of the page's requests 3
Bidtellect Inc bttrack.com <1% of the page's requests 2
Dreamdata Dreamdata <1% of the page's requests 2
KickFire KickFire TWIN-iQ <1% of the page's requests 2
ipify ipify <1% of the page's requests 2
FreeWheel bidr.io <1% of the page's requests 1
The Trade Desk, Inc. adsrvr.org <1% of the page's requests 1
Unknown 1 · 1 request

sfo2.cdn.digitaloceanspaces.com

First party 1 · 102 requests
Eightfold AI Amazon ALB Amazon CloudFront Amazon Web Services Apache HTTP Server Babel Dynamic Conditions Elementor 4.3.6 FlyingPress Google Font API HTTP/3 Java LottieFiles 5.6.8 Microsoft Clarity MySQL Open Graph PHP Priority Hints RSS Swiper WordPress Yoast SEO 28.8 Yoast SEO Premium 28.8 core-js 3.46.0 jQuery 3.7.1 jQuery UI 1.14.2 47% of the page's requests 102

8 tracked companies loaded by the homepage are not in Eightfold AI's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV · Atom

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Eightfold Talent Intelligence Platform (TIP)AuthorizedModerate2

FedRAMP status from the FedRAMP Marketplace (evidence)

Incidents reported by Eightfold AI's subprocessorsCSV · Atom

260 reported incidents in the last 30 days, by 5 of the vendors Eightfold AI lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Eightfold AI was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minor5 h 13 min
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
LiveKitElevated timeouts on LiveKit Inference Gemma 4 31B on low-priority requests no impact stated—
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
ElevenLabsScribe v3 Live outage major1 h 53 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min

And 235 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Eightfold AI's site

Eightfold AI transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/eightfold-ai"><img src="https://thirdpartyindex.com/badge/eightfold-ai.svg" alt="Eightfold AI transparency rating on Third Party Index" height="20"></a>
[![Eightfold AI transparency rating on Third Party Index](https://thirdpartyindex.com/badge/eightfold-ai.svg)](https://thirdpartyindex.com/vendors/eightfold-ai)