Snapshot 12352

Document
Subprocessor list
URL
https://trillian.im/legal/subprocessors/
Fetched
HTTP status
200
Content type
text/html
Fetch mode
static
Size
6243 bytes
SHA-256 (raw)
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SHA-256 (normalized text)
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Raw (normalized text)

Scripts and page chrome removed; this is what change detection compares.

Legal >
Subprocessors
Subprocessors ▼
Overview
Customer Agreement
Authorized User Agreement
Privacy Policy
Data Privacy Framework Notice
Support
Security Practices
Cookie Policy
Subprocessors
Third-Party Software Licenses
HIPAA Business Associate Agreement
GDPR Data Processing Addendum
Overview Customer Agreement Authorized User Agreement Privacy Policy Data Privacy Framework Notice Support Security Practices Cookie Policy Subprocessors Third-Party Software Licenses HIPAA Business Associate Agreement GDPR Data Processing Addendum
Last Updated: April 2nd, 2026
To support delivery of the Trillian Services, Cerulean Studios, LLC ("Cerulean") may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Capitalized terms used on this page but not defined have the meaning set forth in the Trillian Customer Agreement or superseding written agreement between Customer and Cerulean (the "Agreement").
Cerulean currently uses third-party Subprocessors to provide infrastructure services and to help us provide customer support, payment processing, and email notifications. Prior to engaging any third-party Subprocessor, Cerulean performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations. As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide Customers with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here.
Entity Name	Subprocessing Activities	Entity Country
Amazon Web Services, Inc.	Cloud Service Provider	United States
Google LLC	Cloud Service Provider	United States
Groove Networks, LLC	Customer Support Services	United States
Habla, Inc. (Olark)	Customer Support Services	United States
HubSpot, Inc.	Marketing Services	United States
Intercom R&D Unlimited Company	Customer Engagement Services	Ireland
KIKLIKO, Inc.	GIF Provider	United States
SendGrid, Inc.	Email Notification Services	United States
Stripe Payments Europe, Ltd.	Credit Card Services	Ireland
Twilio Inc.	SMS Provider	United States
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