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Subprocessor list
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ElevateOS
Powered by a decade of rep behavior data, ElevateOS uses agentic AI capabilities to coach, guide, and act on every deal, compounding with every interaction.
Revenue Enablement Platform
Explore the leading AI-powered revenue enablement platform built to ramp reps faster, engage the modern buyer, and close more deals.
Products
AI Sales Role PlayAI Role Play SimulatorCopilotSales TrainingSales Content ManagementCoachingDigital Sales RoomsReadiness IndexConversation Intelligence
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IntegrationsSecurity & TrustAnalytics & DashboardsMindtickle MCP
USE CASES
Personalized Sales Training
Turn potential into performance
Sales Kick-offs
Sales Kick-offs Reinforce learning with impactful sessions
Partner Enablement
Align messaging across revenue-generating channels
AI Sales Coaching
Develop reps with proven top-performer skills
Buyer Engagement
Close deals faster with tailored buying experiences
Solutions overview
Solutions that fuel growth for leading revenue organizations
💸 REVENUE ENABLEMENT SOLUTIONS
For Sales Enablement
Deliver programs & content that drive revenue
For AI Transformation Leaders
Transform Revenue Execution with A Unifying Intelligence Layer
For Marketing Teams
Develop content that converts
For Revenue Leadership
Maximize GTM efficiency and growth
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Accelerate revenue execution across every live deal
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Create a team of out-performers
🤔 See why top revenue teams make the switch
Why choose Mindtickle?
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CiscoIntegrace health
Janssen IndiaMetricStreamSignifyd
Janssen India Cuts Rep Ramp Time in Half With Mindtickle
Our vision was to have all learning happen in one portal. With Mindtickle, sales reps can easily go in, find what they need to learn, and go out and do their work. And we have visibility into how they’re engaging with the platform. It’s a one-stop shop for everyone.
Dr. Somnath Datta | Head of Commercial Excellence
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Launch Mindtickle quickly to a team of 1 or 100,000
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Let us tackle complex integrations & administer your platform
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Partner with our success specialists that work for you
Learn How Cisco Leverages Mindtickle to Scale Coaching Efforts
We leveraged Mindtickle to roll out training to 18,000 of our sellers in six weeks... We also had an extremely high adoption rate for the training, and we really owe a lot of it to the Mindtickle platform and working with Mindtickle’s Professional Services.
Chris Jackson, Distinguished Solutions Engineer
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BlogEventsOn-demand WebinarsPodcast: Ready, Set, SellVideo Series: Ready or Not?
️Enablement Education
Revenue HubWhat is Revenue Enablement?What’s your Revenue Enablement IQ?
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30 leaders on AI, one book
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Sub-processor Repository
What is a sub-processor?
A sub-processor is a third-party data processor engaged by Mindtickle to carry out personal data processing activities as required to provide services to customers per the terms of service, agreement, and the DPA.
List of sub-processors
The table below indicates the current list of sub-processors authorized to process customer personal data on the Mindtickle platform and related services.
Legal entity name	Service applicability	Nature & purpose of processing	Data location	Personal data processed	Registered address	Status
MindTickle Interactive Media Private Limited 1	All services	Product development & customer support	India	Mandatory: Name, Email;
Optional: Photograph, Audio Recording, Video Recording	4th Floor, Solitaire World, Baner, Pune, Maharashtra 411045, India	Active
Amazon Web Services, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	Cloud infrastructure, storage & services	United States of America, Ireland, Singapore, Japan based on the customer’s choice.
For AWS Bedrock AI Service
- United States for US customers
- EU (Ireland, Sweden, Germany, France, Italy, Spain, Switzerland, United Kingdom) for EU customers
- Global for other customers	Mandatory: Name, Email;
Optional: Photograph, Audio Recording, Video Recording	410 Terry Avenue North, Seattle, WA 98109-5210, United States of America	Active
Google LLC & affiliates	All services	Cloud infrastructure & Workspace services	United States of America or Ireland based on the customer’s choice.
For Gemini AI Service
- United States for US customers
- EU (Belgium, Finland, Netherlands, Germany, Sweden, Poland, Italy, Spain, France, United Kingdom, and Switzerland) for EU customers
- Global for other customers	Mandatory: Name, Email;
Optional: Audio Recording	1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America	Active
Microsoft Corporation	All services	Microsoft 365, Power Platform, Azure AI Services	United States of America for US-residency customers; Sweden, Netherlands, Japan for others.
For Azure AI Services
- United States for US customers
- EU (Sweden, Netherlands, Poland, Germany, France, Spain, Italy, Switzerland, Norway, and United Kingdom) for EU customers
- Global for other customers	Optional: Personal Information part of the call transcript, learning content, sales assets and analytics	1 Microsoft Way, Redmond, WA, 98052, United States of America	Active
Box, Inc.	Platform	Media processing & transformation	United States of America	Name, Email	900 Jefferson Avenue, Redwood City, CA 94063, United States of America	Active
Filestack, Inc.	Platform, Asset Hub	Media processing & transformation	United States of America	Name, Email	IDERA Headquarters, 10801 N Mopac Expressway Building 1, Suite 100, Austin, TX, 78759, United States of America	Active
Snowflake, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	Data analytics & insights	United States of America or Singapore based on the customer’s choice	Name, Email	Suite 3A, 106 East Babcock Street, Bozeman, Montana 59715, United States of America	Active
Nylas, Inc.	Asset Hub	Email accounts integration & message delivery	United States of America or Ireland based on the customer’s choice	Email	944 Market St, San Francisco, CA 94102, United States of America	Active
Workato, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	Integration platform for third-party apps	United States of America	Email	215 Castro Street, Suite 300, Mountain View, CA 94041, United States of America	Active
Mixpanel, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	Platform event monitoring and analytics	United States of America	Name, Email	One Front Street, 28th Floor, San Francisco, CA 94111, United States of America	Active
Atlassian Pty Ltd.	Platform, Asset Hub, Call AI, RevOps, DSR	Production issues / incidents tracking & communication	United States of America	Mandatory: Name, Email;
Optional: Support Call Audio, Support Call Video	Level 6, 341 George St, Sydney NSW 2000, Australia	Active
Freshworks, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	Managing customer support tickets	United States of America	Mandatory: Name, Email;
Optional: Support Call Audio, Support Call Video	2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, United States of America	Active
Marketo, Inc.	All services	Communication management with users & admins	United States of America	Name, Email	901 Mariners Island Blvd, Suite 200, San Mateo, CA 94404, United States of America	Active
Qualtrics, LLC	All services	Product feedback & surveys	United States of America	Name, Email	333 W. River Park Dr., Provo, UT 84604, United States of America	Active
Salesforce, Inc.	All services	Customer account & relationship management	United States of America	Name, Email	415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States of America	Active
Articulate Global, LLC	CaaS	Content creation & collaboration	United States of America	Name, Email	244 5th Avenue, Suite 2960, New York, NY 10001, United States of America	Active
Filestage GmbH	CaaS	Content creation & collaboration	Germany	Name, Email	Filestage GmbH, Lautenschlagerstraße 16, 70173, Stuttgart, Germany	Active
Vocalo Inc. (dba Terret.ai, fka BoostUp.ai)	RevOps	Sales forecasting & pipeline analysis	United States of America or Ireland based on the customer’s choice	Mandatory: Name, Email, Address, Phone Number, Calendar Info;
Optional: Audio Call Recording, Audio Call Transcript	2040 Martin Ave, Santa Clara, CA 95050, United States of America	Active
OpenAI L.L.C. & affiliates	Platform, Call AI	Machine learning models for insights & workflows	United States of America	Optional: Name, personal information part of call transcript, learning content, sales assets	3180 18th Street, San Francisco, CA 94110, United States of America	Active
Whatfix, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	Platform-navigation training & walkthrough, Whatfix Mirror (if Subscribed)	United States of America,
Mirror - United States of America for US customers
- Switzerland and Ireland for EU customers	Name, Email	2107 N. 1st Street, Suite 450, San Jose, CA 95131, United States of America	Active
APIHub, Inc. (dba Clearbit)	DSR	Data enrichment service	United States of America	Email, IP Address	548 Market Street Suite #95879, San Francisco, CA 94104, United States of America	Active
Berry, Inc.	All services	Customer success & support services	United States of America	Name, Email	10505 NE 144th St, Kirkland, WA 98034, United States of America	Active
Superpowered Labs, Inc.	Platform	Audio/visual conversational AI service	United States of America	Mandatory: Audio recording, Video recording;
Optional: Personal information part of the audio transcript	95 3rd Street, 2nd Floor, San Francisco, CA 94103, United States of America	Active
Hyperdoc, Inc.	Call AI	Video/audio recordings, transcription, metadata provider for Call AI meetings	United States of America for US customers; Germany for EU customers; Germany and Japan for rest of the customers	Mandatory: Name, Email, Audio recording, Video recording;
Optional: Calendar Information, personal information part of the audio transcript	2261 Market Street #4339, San Francisco, CA 94114, United States of America	Active
Sisense Ltd.	Platform, Asset Hub, Call AI, RevOps, DSR	Data analytics & visualization	United States of America for US customers; Singapore for the rest	Name, Email	1359 Broadway, 4th Floor, New York, NY 10018, United States of America	Active
Colossyan, Inc.	Platform, CaaS	Text-to-video generation service	Germany.
For AI processing:
- EU region (Sweden, Netherlands, Poland, Germany, France, Spain, Italy, Switzerland, Norway, and United Kingdom)	Mandatory: Name, Email;
Optional: Personal Information part of the script shared by the customer	1209 Orange Street, Wilmington, DE 19801, United States of America	Active
H3 Labs Inc. (dba Maxim AI)	Platform, Asset Hub, Call AI, DSR	AI evaluation & benchmarking	United States of America	Optional: Personal Information part of the AI-powered requests	251 Little Falls Drive, Wilmington, New Castle County, DE 19808, United States of America	Active
Deepgram, Inc.	Platform, Call AI	Transcription and audio response generation	United States of America for US-residency customers; Germany and Sweden for others	Mandatory: Audio recording
Optional: Personal Information part of the transcript	548 Market Street, Suite 25104, San Francisco, CA 94104-5401, United States of America	Active
ElevenLabs Inc.	Platform	Audio and speech processing	United States of America for US-residency customers; Netherlands and Belgium for others	Mandatory: Audio and Video recording
Optional: Personal Information part of the transcript	251 Little Falls Drive, Wilmington, DE 19808, United States of America	Active
Hubspot, Inc.	All services	Communication management with users & admins	United States of America	Name, Email	Two Canal Park, Cambridge, MA 02141, United States of America	Active
Anthropic PBC	Platform, Asset Hub, Call AI, RevOps, DSR	AI model provider for platform operations and diagnostics	United States of America and Global locations	Optional: Personal Information part of text transcript and user prompts	548 Market Street, PMB 90375 San Francisco, CA 94104, USA	Active
Datadog, Inc.	Platform, Asset Hub, Call AI, RevOps, DSR	User session analytics and debugging	United States of America	Mandatory: Name, Email ID
Optional: Photograph	620 8th Ave., 45th Fl., New York, NY 10018 USA	Active
LiveKit Incorporated	Platform	Audio/visual conversational infrastructure and media processing	United States of America and Germany	Mandatory: Audio recording, Screen recording
Optional: Personal Information part of the audio transcript	4285 Payne Avenue 9154, San Jose, CA 95117, USA	Active
1 For Customers, where MindTickle Interactive Media Private Limited is a party to the Agreement, this entity is a processor, not a sub-processor.
For the DSR exclusive customers, who have been using standalone DSR services since before Mindtickle acquired Enable Us, please find below the table indicating the current list of sub-processors authorized to process customer personal data.
Legal entity name	Nature & purpose of processing	Data location	Personal data processed	Registered address	Status
MindTickle Interactive Media Private Limited	Product development and customer support	India	Mandatory – Name, Email ID;
Optional – Personal Information as part of DSR	4th Floor, Solitaire World, Baner, Pune, Maharashtra 411045, India	Active
Amazon Web Services, Inc.	Cloud infrastructure, storage, and services	United States of America	Mandatory – Name, Email ID;
Optional – Personal Information as part of DSR	410 Terry Avenue North, Seattle, WA 98109-5210, United States of America	Active
Google LLC & affiliates	Cloud infrastructure and Workspace services	United States of America	Mandatory – Name, Email ID;
**Optional – ** Personal Information as part of DSR	1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America	Active
APIHub, Inc. (dba Clearbit)	Data enrichment service	United States of America	Email ID, IP Address	548 Market Street Suite #95879, San Francisco, CA 94104, United States of America	Active
Mixpanel, Inc.	Platform event monitoring and analytics	United States of America	Name, Email ID	One Front Street, 28th Floor, San Francisco, CA 94111, United States of America	Active
Marketo, Inc.	Communication management with customers, users, and administrators	United States of America	Name, Email ID	901 Mariners Island Blvd, Suite 200, San Mateo, CA 94404, United States of America	Active
Salesforce.com, Inc.	Customer account and relationship management	United States of America	Name, Email ID	415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States of America	Active
Intercom, Inc.	Customer support and product tools	United States of America	Mandatory – Name, Email ID;
Optional – Support Call Audio, Support Call Video	55 2nd Street, 4th Floor, San Francisco, CA 94105, United States of America	Active
SendGrid, Inc.	Email communications	United States of America	Name, Email ID	1801 California Street, Denver, CO, United States of America	Active
Qualtrics, LLC	Product feedback and surveys	United States of America	Name, Email ID	333 W. River Park Dr., Provo, UT 84604, United States of America	Active
ConvertAPI UAB	File Conversion API	Lithuania	Name, Email ID	Lauksargio g. 111, Vilnius LT-10105, Lithuania	Active
Note: The duration of processing by these sub-processors will be as per the terms of the Agreement signed with the Customers. Subject to specific approval of corresponding customers, we may use additional sub-processors for processing personal data controlled by the said customer.
Additional information about definitions used in the service applicability
“Platform” includes Course, Quick Update, Checklist, Instructor-Led Training, Assessment, Missions (Virtual Role-Play), Coaching Session & Competency Assessment (Field Coaching), Spaced Reinforcement
Conversational Intelligence (Call AI)
Revenue Operations & Intelligence (RevOps)
Digital Sales Rooms (DSR)
Content as a Service (CaaS)
Contractual controls
Mindtickle signs data processing agreements and standard contractual clauses with all of its sub-processors and imposes data protection obligations for protecting customer personal data with similar security standards as committed by Mindtickle to the customers. These data processing agreements are aligned with the global data protection laws such as GDPR, CCPA, CPRA, UK DPA, etc. We include the following controls in the agreements to ensure the protection of customer personal data –
Right to audit – to allow an audit of the procedures relevant to customer personal data protection.
Data deletion – to delete personal data to fulfill data subject or customer requests or upon contract termination
Confidentiality agreements – to ensure employees and contractors with access to customer personal data have understood the confidential nature of the information and have signed confidentiality agreements
Training – to educate the employees on security and privacy practices to be followed while handling customer personal data
Incidents and breaches – to identify the root cause and impact, remediate the incident, and inform Mindtickle of impacted customer personal data relevant to the incident or breach
Security measures – to mandate technical and organizational security measures through vendor security policy or similar controls required by data protection laws and customer agreements
Fourth party risk – to impose the same standards of processing and security controls under applicable data protection laws to sub-processors of Mindtickle sub-processors
Onboarding and annual due diligence
In accordance with our supplier security policy, Mindtickle performs mandatory due diligence of all sub-processors through information security, privacy, and legal reviews. Sub-processor due diligence is performed during onboarding and once annually and includes a review of the following –
SOC 2 Type 2, ISO 27001, NIST, or similar industry-standard security reports
Compliance with applicable data protection laws and regulations
Vulnerability assessment and penetration testing reports
Information security and privacy policy documents
Privacy notice
Service level agreements, including uptime commitments, RTO, and RPO
Business continuity plans and disaster recovery reports
Supplier due diligence questionnaire
Only the carefully selected suppliers that are approved by security, privacy, and legal teams in the due diligence process are authorized as sub-processors and granted access to customer personal data.
Data sharing and responsibility
Mindtickle engages sub-processors to process personal data only in accordance with the customer agreement and documented instructions through the following –
Onward data transfer – includes using relevant transfer mechanisms for the transfer of personal data in accordance with the applicable data protection laws.
Data minimization – sharing only the minimum required personal data that is absolutely necessary to provide services to our customers.
RoPA – to maintain a detailed record of processing activities, including types, attributes, purposes, and safeguards of personal data shared with our sub-processors, which is reviewed quarterly.
Risk ownership – Mindtickle takes full responsibility for the security and privacy of the customer data transferred to its sub-processors and will remain liable for any breach of customer personal data caused by any of its sub-processors.
Changes to sub-processors
Mindtickle provides at least 30 days prior notice to our subscribed customers before authorizing any new sub-processors to process customer personal data and provides customers with a window to object to such appointments.
Customers can use below subscription form to receive sub-processor change communication.
Subscribe to receive sub-processor change communication
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