Snapshot 129643
Parsed
What we read from this document, as JSON. Each entry names the snapshot it was read from.
{
"entries": [
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "jt0rk32754x5",
"name": "Some customers may be experiencing issues with devices.",
"impact": "minor",
"status": "resolved",
"started": "2026-10-20T08:49:15.887-07:00",
"resolved": "2026-10-20T14:54:33.995-07:00",
"url": "https://stspg.io/0x4dwttycsyr",
"components": [
"Telephony Infrastructure: Inbound Calls",
"Telephony Infrastructure: Outbound Calls"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "dc53p1xfjqs2",
"name": "Some customers may be experiencing issues making or receiving calls.",
"impact": "major",
"status": "resolved",
"started": "2026-10-19T18:44:47.556-07:00",
"resolved": "2026-10-20T02:21:29.876-07:00",
"url": "https://stspg.io/fv5nb78jf4zn",
"components": [
"Telephony Infrastructure: Inbound Calls",
"Telephony Infrastructure: Outbound Calls"
],
"updates": 11
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "dlppz9c3d57y",
"name": "Service degradation affecting some IVR Customers",
"impact": "minor",
"status": "resolved",
"started": "2026-09-23T10:20:55.129-07:00",
"resolved": "2026-09-23T11:06:22.033-07:00",
"url": "https://stspg.io/ysvfn66vhlcc",
"components": [
"Omnichannel"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "503b8r032dyq",
"name": "Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls",
"impact": "minor",
"status": "resolved",
"started": "2026-09-15T09:08:46.722-07:00",
"resolved": "2026-09-15T09:27:46.4-07:00",
"url": "https://stspg.io/rxb505mn26fb",
"components": [
"Telephony Infrastructure: Inbound Calls",
"Telephony Infrastructure: Outbound Calls"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "w4bwxydgz392",
"name": "Investigating degraded calling performance for some EU numbers and destinations",
"impact": "minor",
"status": "resolved",
"started": "2026-09-03T02:54:18.974-07:00",
"resolved": "2026-09-03T03:36:28.823-07:00",
"url": "https://stspg.io/cb2jr07djbvl",
"components": [
"Telephony Infrastructure: Inbound Calls",
"Telephony Infrastructure: Outbound Calls",
"Carrier Networks: Local Numbers"
],
"updates": 6
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "ygg9ncswl5jl",
"name": "Partial service disruption",
"impact": "major",
"status": "resolved",
"started": "2026-09-01T08:25:38.892-07:00",
"resolved": "2026-09-01T13:02:22.771-07:00",
"url": "https://stspg.io/y1413vfgq53r",
"components": [
"Telephony Infrastructure: Inbound Calls"
],
"updates": 9
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "z0rwm3qz2rrv",
"name": "Some contact center agents may be experiencing issues with being unable to complete a call wrap-up",
"impact": "minor",
"status": "resolved",
"started": "2026-08-21T09:21:23.101-07:00",
"resolved": "2026-08-21T10:09:57.197-07:00",
"url": "https://stspg.io/xbk67fbpgbkr",
"components": [
"Contact Center"
],
"updates": 3
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "bl0wg5rlhkss",
"name": "Some customers may be experiencing errors using the fax API",
"impact": "minor",
"status": "resolved",
"started": "2026-07-28T09:22:24.184-07:00",
"resolved": "2026-07-28T09:50:45.918-07:00",
"url": "https://stspg.io/lpjgqz6m8k1r",
"components": [
"API Platform"
],
"updates": 2
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "m0jjw5wx08mf",
"name": "Some customers may be experiencing degraded performance with IVR calls",
"impact": "minor",
"status": "resolved",
"started": "2026-07-07T11:38:14.647-07:00",
"resolved": "2026-07-07T13:02:38.263-07:00",
"url": "https://stspg.io/xc79w86s4lks",
"components": [
"Contact Center"
],
"updates": 4
}
},
{
"kind": "status_incident",
"evidence_id": 129643,
"data": {
"id": "zq6z6qgj3vlp",
"name": "Inbound/Outbound Calling Potentially Impacted",
"impact": "minor",
"status": "resolved",
"started": "2026-06-30T16:23:15.885-07:00",
"resolved": "2026-06-30T22:38:59.989-07:00",
"url": "https://stspg.io/bf422z12jths",
"components": [
"Telephony Infrastructure: Inbound Calls",
"Telephony Infrastructure: Outbound Calls"
],
"updates": 3
}
}
]
}