Snapshot 13077

Document
Subprocessor list
URL
https://www.netskope.com/resources/netskope-resources/netskope-sub-processors
Fetched
HTTP status
200
Content type
application/pdf
Fetch mode
static
Size
145875 bytes
SHA-256 (raw)
fb445bae6ae27b1b1824b6288e9f47815c0e74c47c028a8339a8d54cb3efeb1d
SHA-256 (normalized text)
7dbcb01f0b4180c91eb93eab6305f180063bf57788dc8feae40a755cfb69121c

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "2700 Coast Ave, Mountain View, CA",
        "purposes": [
          "service\" responsible for delivering automated alert and report emails from the platform to your"
        ],
        "sections": [
          "Product Sub-Processors"
        ],
        "services": [
          "Netskope SD-WAN)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "305 Main St, Redwood City, CA 94063, U.S. privacy@sumologic.com",
        "purposes": [
          "search and analyse technical logs to diagnose problems reported by customers. Scope: It handles internal Netskope system logs, which may contain some customer data."
        ],
        "sections": [
          "Customer Support Sub-Processors"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "415 Mission Street, 3rd Floor, San",
        "sections": [
          "Customer Support Sub-Processors"
        ],
        "services": [
          "created and tracked."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "94043, U.S.",
        "sections": [
          "Product Sub-Processors"
        ],
        "services": [
          "administrators."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 13077,
      "data": {
        "name": "Amazon Web Services, Inc",
        "purposes": [
          "Activity: Amazon Web Services (AWS) provides cloud hosting infrastructure for several platform"
        ],
        "services": [
          "All"
        ],
        "locations": [
          "Global (aligned"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "atlassian.com/legal/su b-processors",
        "purposes": [
          "All Activity: Atlassian (Jira) provides the internal tracking system used by Netskope engineering U.S. teams to work on and resolve customer issues escalated from technical support. Scope: Customer-submitted logs within Salesforce support tickets may be additionally processed in Jira tickets for engineering support purposes."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "cloud.google.com/term"
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intuit",
      "evidence_id": 13077,
      "data": {
        "name": "Intuit (Mailchimp)",
        "purposes": [
          "Activity: Intuit (Mailchimp) serves as the Mail Transfer Agent (MTA), essentially the \"postal"
        ],
        "sections": [
          "Product Sub-Processors"
        ],
        "services": [
          "All (excluding"
        ],
        "locations": [
          "U.S."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 13077,
      "data": {
        "name": "Microsoft",
        "services": [
          "DLP LLM (optional); Activity: Microsoft Azure provides hosting infrastructure for the optional LLM-based DLP data"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "privacy@mailchimp.com",
        "purposes": [
          "Scope: The only data it handles is the content contained in those reports, and this occurs only if your customer admins have configured reports to be included as email attachments."
        ],
        "sections": [
          "Product Sub-Processors"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "Revyz processing details",
        "purposes": [
          "All Activity: Revyz provides backup and restoration services for Netskope data hosted with Atlassian U.S. including secure backup copies of Jira ticket data so it can be restored if lost. Scope: It handles customer logs that were submitted to Salesforce, transferred to Jira (Atlassian), and subsequently backed up through Revyz."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 13077,
      "data": {
        "name": "Salesforce, Inc",
        "purposes": [
          "Activity: Salesforce provides the ticketing system for technical support where support tickets are U.S."
        ],
        "sections": [
          "Customer Support Sub-Processors"
        ],
        "services": [
          "All"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sumo-logic",
      "evidence_id": 13077,
      "data": {
        "name": "Sumo Logic, Inc",
        "purposes": [
          "Activity: Sumo Logic supports troubleshooting and log analysis - helping Netskope engineers"
        ],
        "sections": [
          "Customer Support Sub-Processors"
        ],
        "services": [
          "All"
        ],
        "locations": [
          "U.S."
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sendgrid",
      "evidence_id": 13077,
      "data": {
        "name": "Twilio SendGrid",
        "purposes": [
          "Activity: Twilio SendGrid serves as the Mail Transfer Agent (MTA), essentially the \"postal service\" U.S."
        ],
        "sections": [
          "Product Sub-Processors"
        ],
        "services": [
          "Netskope SD-WAN"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 13077,
      "data": {
        "name": "U.S. okta.com/legal/trustan dcompliance/subproce ssors"
      }
    }
  ]
}