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Skip to main content Acquia Sub-processors Last modified: October 20, 2026 A list of Sub-processors currently authorized by Acquia Inc. (“Acquia”) to process Customer Data and assist Acquia with respect to the provision of the applicable services under the Acquia Subscription and Services Agreement. Sub-processor Entity (external vendors) Products Brief Description of Processing Entity Location Amazon Web Services, Inc. Acquia Cloud Enterprise Acquia Cloud Site Factory Acquia Personalization Acquia Search Acquia Cloud Professional Acquia Cloud Free-Tier Acquia Commerce Manager Acquia Customer Data Platform Acquia DAM Acquia Source Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources. Provides a data lake platform for machine learning. AWS Rekognition is an Artificial Intelligence platform that powers metadata auto-tagging and search by similar functionality in Acquia DAM. Principal Office: 410 Terry Avenue North Seattle, WA 98109-5210 USA Data Center Region located in the region selected by Customer Google Cloud Platform (Google LLC) Acquia Customer Data Platform Acquia Campaign Studio Acquia Campaign Factory Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources. Principal Office: 1600 Amphitheatre Pkwy Mountain View, CA 94043 USA Data center region varies by customer. Okta Inc. Acquia Cloud Enterprise Acquia Search Acquia Cloud Professional Acquia Code Studio Acquia Cloud Free-Tier Acquia Commerce Manager Provides Software-as-a-Service (SaaS) inclusive of tooling and services to manage and secure user authentication into applications and platforms 100 1st Street San Francisco, CA 94105, USA Sumo Logic, Inc. Acquia Cloud Enterprise Acquia Cloud Site Factory Acquia Personalization Acquia Search Acquia Cloud Professional Acquia Cloud Free-Tier Acquia Commerce Manager Acquia DAM Acquia Source Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as customer application(s) residing on those products. Also ingests, parses, queries, and performs analytics on application and infrastructure logs. Logs can then be used for debugging, troubleshooting, auditing, reporting, detecting, and alerting about unexpected application behavior. Incidental to the purpose of the log processing, service data and personal data may be processed by Sumologic. 305 Main Street Redwood City, CA 94063 USA MessageBird USA, Inc. d/b/a Sparkpost Acquia Campaign Studio Acquia Campaign Factory Provides ESP services 301 Howard St. Suite 1330 San Francisco, CA 94105 Linode, Inc Acquia Campaign Studio Provides VM configured as a default ESP for Mautic when SparkPost sender domains have not been configured. 249 Arch St. Philadelphia, PA 19106 CloudFlare Inc. Acquia Cloud Edge Provides web application firewall (WAF) and content delivery network (CDN) services. 665 Third Street San Francisco, CA 94107 Akamai Technologies, Inc. Acquia Cloud Edge Acquia Edge Standard Application security and performance 145 Broadway, Cambridge, MA 02142 Fastly Acquia Cloud Platform Content Delivery Network / CDN 475 Brannan St. #300 San Francisco, CA 94107 GitLab Inc. Acquia Code Studio Facilitate collaborative code writing including the ability to view, review, and discuss code. 268 Bush Street, Suite 350, San Francisco, CA 94104 Wingify Software Private Limited (d/b/a VWO) Acquia Conversion Optimization Provides the underlying Saas 1104, 11th Floor, KLJ Tower North B-5, Netaji Subhash Place, Pitampura, Delhi, India – 110034. Qubole, Inc. Acquia Customer Data Platform Provides a data lake platform for machine learning. Principal Office: 469 El Camino Real, Suite 201 Santa Clara, CA 95050 USA Data center region varies by customer. Snowflake, Inc. Acquia Cloud Enterprise Acquia Cloud Site Factory Acquia Personalization Acquia Search Acquia Cloud Professional Acquia Cloud Free-Tier Acquia Commerce Manager Acquia Customer Data Platform Acquia DAM Provides a data platform for data warehousing. Principal Office: 450 Concar Dr. San Mateo, CA 94402 USA Data center region varies by customer. Looker Data Sciences, Inc. Acquia Customer Data Platform Provides a data modeling, analytics, and visualization platform. Principal Office: 101 Church Street Santa Cruz, CA 95060 USA Data center region varies by customer. AccuZIP, Inc. Acquia Customer Data Platform USPS NCOA service provider. 3216 El Camino Real Atascadero, CA 93422 USA GitLab Inc. Acquia Code Studio Facilitate collaborative code writing including the ability to view, review, and discuss code. 268 Bush Street, Suite 350, San Francisco, CA 94104 Brightcove, Inc. (Zencoder) Acquia DAM Zencoder is used to transcode videos between formats for specific types of conversions. 281 Summer St, Boston, MA 02210 Lunaweb GmbH (CloudConvert) Acquia DAM CloudConvert is used to convert files between formats for specific types of conversions. Nördliche Münchner Straße 14a DE-82031 Grünwald Germany Mailgun Technologies Inc. Acquia DAM Mailgun is an API-based email service that enables the email functionality in Acquia DAM. Mailgun has access to the email addresses of recipients of emails and the content of emails themselves. 112 Pecan St, #1135 San Antonio, TX, 78205 Moovly Acquia DAM A cloud-based video creation tool that allows users to create or edit videos online without installing software. 260 at Nieuwewandeling 62, 9000 Ghent, Belgium One More Cloud, Inc. (bonsai) Acquia DAM Bonsai is a fully managed search engine provider that powers full-text search functionality in Acquia DAM. 600 Congress Fl 14 Austin, TX 78701 Google Acquia DAM Google Analytics is a service that allows DAM customers to track use of their Acquia DAM sites, including visited pages, sources of traffic, visit duration, and other metrics. 1600 Amphitheatre Parkway Mountain View, CA 94043 Salesforce.com, Inc. Acquia DAM Salesforce provides cloud-based customer relationship management functionality, along with a customer support ticketing system and a customer support community for our DAM customers. It is also DAMs CPQ and billing solution, which includes quoting, invoicing and revenue recognition functionalities. Salesforce, Inc. Salesforce Tower 415 Mission Street, 3rd Floor San Francisco, CA 94105 Santa Cruz Software Company (PrintUI) Acquia DAM PrintUI is a cloud-based service embedded into Acquia DAM that allows users to dynamically create custom collateral from an InDesign template, user-entered text, and user-selected assets. 877 Cedar St, Suite 150 Santa Cruz, CA 95060 Snowplow Acquia DAM Snowplow is a data platform that enriches the analytics pipeline for the Insights application. Floor 6 17 Bevis Marks London EC3A 7LN United Kingdom Syndic8 Acquia DAM Syndic8 is a cloud based service embedded into Acquia DAM that allows users to syndicate product information and assets from Entries to digital marketplaces. 131 Dartmouth St Floor 3, Boston, MA 02116 Workato, Inc. Acquia DAM Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools. 215 Castro St, Ste. 300 Mountain View CA 94041 Ziflow Acquia DAM Ziflow is a cloud-based service embedded into Acquia DAM that allows users to annotate, review, and approve work-in-progress image and video files before releasing them as Acquia DAM assets 14675 Dallas Parkway, Suite 120 Dallas, TX 75254 Bynder, Inc. dba Webdam Acquia DAM Classic Provides digital asset management services. 1730 S Amphlett Blvd Suite 320 San Mateo, CA 94402 SearchStax Acquia Search (Powered by SearchStax) Acquia Search powered by SearchStax is a search service delivered as Software as a Service (SaaS) for Cloud Platform and Site Factory. This service empowers Drupal marketers to improve site search experiences with agile tools so that Drupal website visitors can find and discover relevant content faster. 101 Continental Blvd., Suite 210, El Segundo, CA 90245 Conductor, Inc. Acquia Content Optimization (Powered by Conductor) Conductor is a cloud-based service that allows users to optimize their website content related to search engine optimization (SEO), performance, and conversion. 2 Park Avenue, 9. Floor, New York, NY 10016 Gainsight, Inc. Acquia Source Provides Software-as-a-Service (SaaS) web application usage and behavioral monitoring for continuous product improvements 350 Bay St Ste 100 San Francisco, CA, 94133-1998 United States Google EMEA Ltd. (formerly Google Ireland Limited) Acquia Web Governance Platform Acquia Web Governance Platform: Customer data processed via Acquia Web Governance Platform is placed on geo-located servers and backup servers: North American customers: us-central1 APAC customers: australia-southeast1 UK/EEA/Swiss customers: europe-west1 Acquia Web Governance Platform: 70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin, Ireland Base Tech Inc. (EverAfter) Product placement is pending final determination. This feature may be initially available within Acquia DAM or as a standalone offering, with planned integration into Acquia Source (Command Center) in a future release. Purpose: Hosting and processing customer and user data to provide a customer management software-as-a-service platform. Activities: Processing data to enable the creation of personalized customer interfaces, automate customer operations, and facilitate communication, project management, and relationship tracking between the Customer and its managed accounts/clients. Data Types Involved: Customer workspace/account registration information, user credentials, and any customer data or interaction records uploaded to the platform by authorized users. Base Tech Inc. 228 Hamilton Avenue Palo Alto, CA 94301 Sub-processor Entity (Acquia Affiliates) Products Brief Description of Processing Entity Location Acquia Costa Rica SRL All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services Province 01 San Jose, Canton 02 Escazu, San Rafael, Roble Building Corporate Center, 8th Floor Acquia Ltd All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services 100/101 Queens Road 2nd Fl Brighton BN1 3XF United Kingdom Acquia GmbH All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services Erika-Mann-Str. 53 80636 Munich Germany Acquia Sarl All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services 7 rue Meyerbeer 75009 Paris France Acquia Australia Pty. Ltd. All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services 2 Elizabeth Plaza, Level 10 North Sydney NSW 2060 Australia Acquia India Private Limited All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services Cerebrum B3, Kalyani Nagar 4th Floor, Office No. 4 Pune 411004 Maharashtra India Acquia B.V. All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services Herikerbergweg 238, Luna ArenA, 1101CM Amsterdam The Netherlands Acquia Japan GK All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services Sanno Park Tower 4th Floor, 2-11-1 Nagata-cho, Tokyo, 100-6104, Japan Acquia Singapore Pte Ltd All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services 80 Robinson Road #02-00 Singapore AgilOne Teknologi ve Veri Madenciligi Arastirma Esentepe Mah. Muzaffer Goksenin Sok. 32. Blok D:2 Sisli - Istanbul Turkey Monsido ApS All Acquia Products & Services, primarily for Acquia Web Governance Suite Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite Borupvang 3 2750 Ballerup Denmark Monsido, LLC All Acquia Products & Services, primarily for Acquia Web Governance Suite Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite 302 S 4th Street, Suite 500 Manhattan, KS 66502 USA Monsido Ltd. All Acquia Products & Services, primarily for Acquia Web Governance Suite Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite 4 New Street London EC2M 4HE United Kingdom Monsido Pty Ltd All Acquia Products & Services, primarily for Acquia Web Governance Suite Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite '03' Suite 4 83-97 Kippax Street Surry Hills NSW 2010 Australia Trucentric Inc. All Acquia Products & Services Acquia Affiliate employs personnel who may provide support services 111 George Street, Suite 201 Toronto ON M5A 2N4 Canada Widen Enterprises LLC Acquia DAM Provides digital asset management services. 6911 Mangrove Lane Madison, Wisconsin 53713 USA * Acquia’s Affiliates only have access to Customer Data to the extent a Customer grants such access via the applicable Services. Such Affiliates may also have access to the following identifying information about Customers for the purpose of routing and facilitating customer support requests: first and last name, email address, username, phone number, and physical business address. How to Subscribe to Receive Notification of Change in Sub-processors: If you are a current Acquia customer with a data processing agreement in place with Acquia, you may subscribe to receive notifications of new sub-processors for each applicable Acquia Service before Acquia authorizes any new sub-processor(s) to process personal data in connection with the provision of the applicable Service. Acquia customers may subscribe to notifications of new sub-processors by clicking here. Change log October 20, 2026: Added Acquia Source to AWS and Sumologic sections September 15, 2026: Added multiple products to the Snowflake, Inc. entry. August 13, 2026: Clarifai has been removed from the list. August 10, 2026: Added AWS Rekognition to the AWS section. July 23, 2026: We've updated the Amazon Web Services statement to cover that we are also using them for our data lake platform and machine learning services. June 23, 2026: Updated Last Revised date. June 23, 2026: Base Tech Inc. (EverAfter) added to External Vendors list. May 6, 2026: Updated Akamai to cover Acquia Edge Standard April 29, 2026: NetCentric Technologies, Inc d/b/a Allyant has been removed from the list. April 29, 2026: Scheduled transition: transitioning latest revision from Draft to Published