Acquia

acquia.com

Acquia declares 38 subprocessors, plus 6 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Cloudflare. No published changes since we first read it on Sep 21, 2026. 2 tracked vendors name Acquia as a subprocessor, including Digital Realty and EAB.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

38 third parties, 6 affiliates.

NamePurposeLocationListed since
AccuZIP, Inc. USPS NCOA service provider.3216 El Camino Real; Atascadero, CA 93422 USA
AgilOne Teknologi ve Veri Madenciligi Arastirma Esentepe Mah. Muzaffer Goksenin Sok. 32. Blok D:2 Sisli - Istanbul; Turkey
Akamai Technologies, Inc. Application security and performance145 Broadway, Cambridge, MA 02142
Amazon Web Services, Inc.
Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources. Provides a data lake platform for machine learning. AWS Rekognition is an Artificial Intelligence platform that powers metadata auto-tagging and search by similar functionality in Acquia DAM.
410 Terry Avenue North; Data Center Region located in the region selected by Customer; Seattle, WA 98109-5210 USA
Base Tech Inc. (EverAfter)
Activities: Processing data to enable the creation of personalized customer interfaces, automate customer operations, and facilitate communication, project management, and relationship tracking between the Customer and its managed accounts/clients.; Data Types Involved: Customer workspace/account registration information, user credentials, and any customer data or interaction records uploaded to the platform by authorized users.; Purpose: Hosting and processing customer and user data to provide a customer management software-as-a-service platform.
228 Hamilton Avenue Palo Alto, CA 94301; Base Tech Inc.
Brightcove, Inc. Zencoder is used to transcode videos between formats for specific types of conversions.281 Summer St, Boston, MA 02210
Bynder, Inc. dba Webdam Provides digital asset management services.
CloudFlare Inc. Provides web application firewall (WAF) and content delivery network (CDN) services.
Conductor, Inc. Conductor is a cloud-based service that allows users to optimize their website content related to search engine optimization (SEO), performance, and conversion.2 Park Avenue, 9. Floor, New York, NY 10016
Fastly Content Delivery Network / CDN475 Brannan St. #300; San Francisco, CA 94107
Gainsight, Inc. Provides Software-as-a-Service (SaaS) web application usage and behavioral monitoring for continuous product improvements350 Bay St Ste 100; San Francisco, CA, 94133-1998; United States
GitLab Inc. Facilitate collaborative code writing including the ability to; view, review, and discuss code.268 Bush Street, Suite 350, San Francisco, CA 94104
Google Google Analytics is a service that allows DAM customers to track use of their Acquia DAM sites, including visited pages, sources of traffic, visit duration, and other metrics.
Google Cloud Platform (Google LLC) Provides Infrastructure-as-a-Service (IaaS) inclusive of tooling and services to manage cloud resources.1600 Amphitheatre Pkwy; Data center region varies by customer.; Mountain View, CA 94043 USA
Google EMEA Ltd. (formerly Google Ireland Limited)
APAC customers: australia-southeast1; Acquia Web Governance Platform:; Customer data processed via Acquia Web Governance Platform is placed on geo-located servers and backup servers:; North American customers: us-central1; UK/EEA/Swiss customers: europe-west1
70 Sir John Rogerson’s Quay, D02 R296, Dublin 2, Dublin, Ireland
Linode, Inc Provides VM configured as a default ESP for Mautic when SparkPost sender domains have not been configured.249 Arch St. Philadelphia, PA 19106
Looker Data Sciences, Inc. Provides a data modeling, analytics, and visualization platform.USA
Lunaweb GmbH CloudConvert is used to convert files between formats for specific types of conversions.DE-82031 Grünwald; Germany; Nördliche Münchner Straße 14a
Mailgun Technologies Inc.
Mailgun is an API-based email service that enables the email functionality in Acquia DAM. Mailgun has access to the email addresses of recipients of emails and the content of emails themselves.
MessageBird USA, Inc. d/b/a Sparkpost Provides ESP services301 Howard St. Suite 1330; San Francisco, CA 94105
Monsido, LLC Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance SuiteAustralia; USA; United Kingdom
Monsido ApS Acquia Affiliate employs personnel who may provide product and support services, primarily for Acquia Web Governance Suite2750 Ballerup; Borupvang 3; Denmark
Moovly A cloud-based video creation tool that allows users to create or edit videos online without installing software.260 at Nieuwewandeling 62, 9000 Ghent, Belgium
Okta Inc. Provides Software-as-a-Service (SaaS) inclusive of tooling and services to manage and secure user authentication into applications and platformsUSA
One More Cloud, Inc. (bonsai) Bonsai is a fully managed search engine provider that powers full-text search functionality in Acquia DAM.600 Congress Fl 14; Austin, TX 78701
Qubole, Inc. Provides a data lake platform for machine learning.USA
Salesforce.com, Inc.
Salesforce provides cloud-based customer relationship management functionality, along; with a customer support ticketing system and a customer support community for our DAM customers. It is also DAMs CPQ and billing solution, which includes quoting, invoicing and revenue recognition functionalities.
Santa Cruz Software
PrintUI is a cloud-based service embedded into Acquia DAM that allows users to dynamically create custom collateral from an InDesign template, user-entered text, and user-selected assets.
SearchStax
Acquia Search powered by SearchStax is a search service delivered as Software as a Service (SaaS) for Cloud Platform and Site Factory. This service empowers Drupal marketers to improve site search experiences with agile tools so that Drupal website visitors can find and discover relevant content faster.
101 Continental Blvd., Suite 210, El Segundo, CA 90245
Snowflake, Inc. Provides a data platform for data warehousing.450 Concar Dr.; Data center region varies by customer.; San Mateo, CA 94402 USA
Snowplow Snowplow is a data platform that enriches the analytics pipeline for the Insights application.United Kingdom
Sumo Logic, Inc.
Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as customer application(s) residing on those products. Also ingests, parses, queries, and performs analytics on application and infrastructure logs. Logs can then be used for debugging, troubleshooting, auditing, reporting, detecting, and alerting about unexpected application behavior. Incidental to the purpose of the log processing, service data and personal data may be processed by Sumologic.
USA
Syndic8 Syndic8 is a cloud based service embedded into Acquia DAM that allows users to syndicate product information and assets from Entries to digital marketplaces.131 Dartmouth St Floor 3, Boston, MA 02116
Trucentric Inc. Acquia Affiliate employs personnel who may provide support servicesCanada
Widen Enterprises LLC Provides digital asset management services.USA
Wingify Software Private Limited (d/b/a VWO) Provides the underlying Saas1104, 11th Floor, KLJ Tower North B-5, Netaji Subhash Place, Pitampura, Delhi, India – 110034.
Workato, Inc.
Workato is an Integration Platform as a Service (iPaaS) that integrates Acquia DAM with other cloud-based apps using background API connections. This allows assets and metadata to sync between Acquia DAM and third-party file sharing, project management, CRM, and other tools.
Ziflow
Ziflow is a cloud-based service embedded into Acquia DAM that allows users to annotate, review, and approve work-in-progress image and video files before releasing them as Acquia DAM assets
Acquia affiliates (6)
NamePurposeLocationListed since
Acquia Ltd Acquia Affiliate employs personnel who may provide support services7 rue Meyerbeer; 75009 Paris; 80636 Munich; Erika-Mann-Str. 53; France; Germany; Herikerbergweg 238, Luna ArenA, 1101CM Amsterdam; The Netherlands; United Kingdom
Acquia Australia Pty. Ltd. Acquia Affiliate employs personnel who may provide support servicesAustralia
Acquia Costa Rica SRL Acquia Affiliate employs personnel who may provide support services
Acquia India Private Limited Acquia Affiliate employs personnel who may provide support servicesIndia
Acquia Japan GK Acquia Affiliate employs personnel who may provide support servicesSanno Park Tower 4th Floor, 2-11-1 Nagata-cho, Tokyo, 100-6104, Japan
Acquia Singapore Pte Ltd Acquia Affiliate employs personnel who may provide support servicesSingapore

Web TechnologiesCSV · Atom

Acquia's homepage made 278 requests to 40 domains, 21 services controlled by another company, and 5 domains not identified.

Advertising (7): Google Cloud, Microsoft, Capterra Inc., OpenAI, Podscribe, Reddit, Inc., Spotify ABAnalytics (6): G2.com, Wingify, Meta, LinkedIn, Cloudflare, Intentsify, LLCCDN (2): UNPKG, jsDelivrMarketing automation (1): WarmlyLive chat (1): Qualified.com, Inc.Cookie compliance (1): TrustArcOther (3): Email: LiveIntent; usually detected as Issue trackers: Sentry; JavaScript libraries: Fastly

21 third parties by category: Advertising 7Analytics 6CDN 2Marketing automation 1Live chat 1Cookie compliance 1Other 3

Third parties 21 · 178 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager reCAPTCHA 18% of the page's requests 49
Qualified.com, Inc. Qualified 12% of the page's requests 34
Warmly Warmly 5% of the page's requests 15
G2.com G2 Track Your Prospects 5% of the page's requests 14
Microsoft Microsoft Advertising 4% of the page's requests 11
TrustArc TrustArc 3% of the page's requests 8
UNPKG LottieFiles Quicklink 2.3.0 Unpkg 2% of the page's requests 6
Wingifysubprocessor VWO 2% of the page's requests 6
Capterra Inc. Capterra 1% of the page's requests 4
LiveIntent LiveIntent 1% of the page's requests 4
Meta Facebook Pixel 2.9.433 1% of the page's requests 4
OpenAI ChatGPT Ads Measurement Pixel 1% of the page's requests 4
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Podscribe Podscribe 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Spotify AB Spotify Pixel 1% of the page's requests 3
Cloudflaresubprocessor Cloudflare Browser Insights <1% of the page's requests 2
jsDelivr jsDelivr <1% of the page's requests 2
Fastlysubprocessor Fastly Polyfill <1% of the page's requests 1
Intentsify, LLC Intentsify <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
Unknown 5 · 13 requests

knotch-cdn.comknotch.itknotch.commpc-prod-24-s6uit34pua-uw.a.run.appusbrowserspeed.com

First party 1 · 87 requests
Acquia Acquia Cloud Platform Alpine.js 3.17.4 Amazon Web Services Cloudflare Drupal 11 HSTS Microsoft Clarity Modernizr 3.3.1 Open Graph PHP Sentry Splide Varnish core-js 3.32.2 jQuery 4.0.0 jQuery UI 1.14.2 31% of the page's requests 87

9 tracked companies loaded by the homepage are not in Acquia's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (2)CSV · Atom

2 companies
  • Digital Realty digitalrealty.com Customer portal development and support
  • EAB eab.com Email marketing provider; Email marketing solution

ComplianceCSV · Atom

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Acquia CloudAuthorizedModerate27

FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 minor)Aug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 minor)Aug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: 1 incident (1 no impact stated)Sep 3: 4 incidents (2 critical, 1 major, 1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: 1 incident (1 minor)Sep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 minor)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 1 incident (1 minor)Oct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: 2 incidents (1 major, 1 minor)Oct 7: no incident reportedOct 8: 1 incident (1 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: 1 incident (1 minor)Oct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 minor)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 no impact stated)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: 1 incident (1 major)Nov 7: 1 incident (1 major)Nov 8: no incident reportedNov 9: no incident reportedNov 10: 2 incidents (2 minor)Nov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 21 incidents in 90 days
  • 6 major or critical
  • 3 h 9 min typical time to resolve
  • 10 h 35 min longest major
BeganIncidentImpactLasted
Acquia Campaign Studio – Email Rendering Issues in Outlookminorongoing
Acquia DAM Preview Issuesminor3 h 9 min
Acquia has detected a temporary service interruption in Acquia Cloud Next impacting some applicationsmajor1 h 51 min
Code Studio UI Unavailablemajor1 h 6 min
Code Studio Service Interruption Following Scheduled Maintenanceno impact stated3 h 30 min
Acquia Cloud Platform management services temporarily unavailableminor26 h 15 min
Code Studio Jobs Failingminor1 h 52 min
Acquia has detected a service interruption affecting Acquia Sourceminor6 h 37 min

Incidents per month

0 5 10 Dec 2025: 7 incidents (4 major, 1 minor, 2 no impact stated) · typical time to resolve 6 h 5 min Jan 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 6 h 9 min Feb 2026: 2 incidents (2 major) · typical time to resolve 2 h 17 min Mar 2026: 3 incidents (2 critical, 1 minor) · typical time to resolve 1 h 55 min Apr 2026: 9 incidents (1 critical, 2 major, 5 minor, 1 no impact stated) · typical time to resolve 5 h 53 min May 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 37 h 38 min Jun 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 6 h 55 min Jul 2026: 5 incidents (2 major, 2 minor, 1 no impact stated) · typical time to resolve 2 h 47 min Aug 2026: 7 incidents (1 critical, 2 major, 4 minor) · typical time to resolve 1 h 35 min Sep 2026: 7 incidents (2 critical, 1 major, 3 minor, 1 no impact stated) · typical time to resolve 4 h 1 min Oct 2026: 7 incidents (1 major, 5 minor, 1 no impact stated) · typical time to resolve 3 h 30 min Nov 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 1 h 51 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Acquia Cloud Next3
Assets and Templates3
Acquia Code Studio2
Acquia DAM2
Acquia Edge Standard1
Acquia Search1
Acquia Site Studio1
Acquia Source1

As Acquia's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Acquia's subprocessorsCSV · Atom

40 reported incidents in the last 30 days, by 8 of the vendors Acquia lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Acquia was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
ConductorCM - Unable to Log In minor13 min
Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) minor22 min
Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) minor2 h 44 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
WorkatoAPI Platform Performance Degradation minor2 h 27 min
Sumo LogicProblem with Cloud SIEM APIs in North America 2 (US2) major38 min
AkamaiProperty Manager Property Activation Errors no impact stated—
SnowflakeINC20000321 minor3 h 25 min
WorkatoWebhooks Performance Degradation minor2 h 42 min
AkamaiCustomer Security Advisory: CVE-2026-98432 no impact stated10 days
ConductorCI - Ask Conductor Unavailable minor1 h 18 min
SnowflakeINC20000319 minor21 h 27 min
WorkatoIntermittent errors in knowledge base search minor—
MailgunRoute delays in EU Region minor1 h 3 min
WorkatoIssue with Genie Conversation History and AIRO Chats minor5 h 24 min
AkamaiPerformance Degradation for Customers in Mumbai and Chennai no impact stated13 days
AkamaiEnterprise Application Access (EAA) Connector Issues minor5 h 53 min
AkamaiEdge Delivery issues between Indonesia and Singapore minorongoing
Gainsight SoftwareIndustry-wide PHP and Node.js security update no impact statedongoing
AkamaiCustomer Security Advisory: Brotli Remote Code Execution Vulnerabilities [CVE-2026-111497] no impact stated11 days
Gainsight SoftwareElevated SFDC errors for few customers no impact stated4 days
AkamaiCustomer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities no impact stated18 days
AkamaiEdge Delivery Secure CDN platform at Risk of Capacity Issues no impact stated47 h 58 min

And 15 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Changed registry listing: fedramp:F1302201919 evidence
Rating badge for Acquia's site

Acquia transparency rating

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