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Skip to navigationSkip to main content Files.com Trust Center Files.com is the secure, cloud-native File Orchestration Platform that replaces brittle legacy servers, separate file-sharing tools, and custom scripts with one system. Automate mission-critical file transfers across any cloud, protocol, or partner, and bring human collaboration into the same governed platform. It speaks SFTP, FTPS, FTP, WebDAV, and AS2, exposes an S3-compatible endpoint, and ships 50+ native connectors, all backed by AES-256 encryption and unified governance, with no servers to patch or scale. Files.com is ranked #1 for Managed File Transfer in Gartner Peer Insights and scores #1 across every attribute on G2's MFT grid. More than 4,000 organizations trust it, with over 15 years of operation and zero breaches. security@files.com Privacy PolicyOpens in new tab Welcome to the Files.com Trust Center Your central source for our compliance documentation and certification status, including the latest updates to both. All resources published here are valid, current compliance reports and attestations issued by our independent auditors and assessors, along with verified links to additional compliance documentation. We're actively building out this site, so you'll see new content and features appearing regularly. Subscribe to updates to receive notifications of significant events. Compliance SOC 2 PCI DSS - SAQ D, SP and ROC Prep HIPAA FedRAMP 20x Resources View all Documentation Links Files.com Public Security & Compliance Documentation Opens in new tab Service Level Agreement Opens in new tab Files.com Privacy Policy Opens in new tab Files.com Shared Responsibility Model Opens in new tab SOC 2 Reports Files.com 2025-2026 SOC 2 Engagement Letter Action Verb (Files.com) SOC 2 Type II Report, 2026-2027 Files.com SOC 2 Bridge Letter (2026).pdf Action Verb (Files.com) SOC 2 Type II Report, 2025-2026 View 4 more PenTest Completion Letters Files.com Penetration Test - 2025-2026 Files.com Penetration Test - 2024-2025 Files.com Penetration Test - 2023-2024 Files.com Penetration Test - 2022-2023 View 3 more CSA Star CAIQ Lite v4.1.0 - 9-11-2026 CAIQ Lite v4.0.3 - 9-25-2025 PCI-DSS PCI-DSS v4, AOC for SAQ-D - Service Provider, Files.com Files.com - PCI-DSS-v4.0-Responsibility-Matrix (2025) FedRAMP Documentation FedRAMP Class A Certification Report Files.com FedRAMP Class A Certification packageOpens in new tab Files.com FedRAMP Certification Data - Machine Readable Opens in new tab Files.com Class A Security Decision Record - machine readable View 35 more Files.com Documentation Files.com Accessibility Conformance Report (VPAT) 2026 FAQ View all Updates View all Compliance Files.com Is Now FedRAMP Certified Published September 11, 2026 Files.com is now FedRAMP Certified. Our FedRAMP Marketplace listingOpens in new tab went live on August 27, 2026. Files.com earned Class A certification through the Program Certification path under FedRAMP 20x, the federal government's newly rebuilt cloud security program. We are among the first two cloud services to earn Class A certification. The application pipeline opened on August 3, and our certification was granted 24 days later. For our customers, this means there is now a public, government-published record of our security posture. For federal agencies and contractors evaluating Files.com, it provides a clearer and faster starting point for their own reviews. Compliance Files.com Is Now FedRAMP Certified Published August 31, 2026 Files.com is now FedRAMP Certified. Our FedRAMP Marketplace listingOpens in new tab went live on August 27, 2026. Files.com earned Class A certification through the Program Certification path under FedRAMP 20x, the federal government's newly rebuilt cloud security program. We are among the first two cloud services to earn Class A certification. The application pipeline opened on August 3, and our certification was granted 24 days later. For our customers, this means there is now a public, government-published record of our security posture. For federal agencies and contractors evaluating Files.com, it provides a clearer and faster starting point for their own reviews. Compliance Files.com 2026-2027 SOC 2 Type II Completed Audit Published July 21, 2026 Our most recent SOC 2 Type II audit was conducted by Kirkpatrick Price, an audit firm specializing in cloud and SaaS platforms. Audit Period: April 1, 2025 – March 31, 2026 Final Report Issued: May 18, 2026 Next Audit Period Start Date: April 1, 2026 Next Anticipated Final Report: May 30, 2027 Files.com has completed multiple SOC 2 Type II audits with Kirkpatrick Price in previous years.