Files.com

files.com

11 tracked vendors name Files.com as a subprocessor, including Redis, Canonical and CloudFactory. We have not found a subprocessor list published by Files.com. We monitor 4 of its documents, which we last checked on Nov 11, 2026.

Subprocessors

None extracted.

Web TechnologiesCSV · Atom

Files.com's homepage made 129 requests to 11 domains, and 5 services controlled by another company.

Analytics (3): Snitcher, LinkedIn, MetaAdvertising (2): Google Cloud, Microsoft

5 third parties by category: Analytics 3Advertising 2

Third parties 5 · 29 requests
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 12% of the page's requests 16
Snitcher Snitcher 3% of the page's requests 4
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.439 2% of the page's requests 3
Microsoft Microsoft Advertising 2% of the page's requests 3
First party 1 · 100 requests
Files.com HSTS Next.js 16.4.3 Next.js App Router Open Graph PWA Priority Hints Radix UI React Turbopack Vercel Webpack core-js 3.32.2 78% of the page's requests 100

5 tracked companies loaded by the homepage are not in Files.com's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (11)CSV · Atom

11 companies
  • Awardco awardco.com
  • Bluecore bluecore.com Secure File Transfer Service
  • Canonical canonical.com Customer large fIle upload; Upload of large files for support case handling
  • CloudFactory cloudfactory.com Cloud based file storage Service
  • Command Alkon commandalkon.com FTP server/UI
  • NationBuilder nationbuilder.com SFTP for customer data
  • Redis redis.io Cloud FTP platform for secure manual and automated transfers
  • Reputation reputation.com (Formerly known as Action Verb LLC, BrickFTP Platform); Files.com (formerly known as Action Verb LLC, BrickFTP Platform); Secure FTP server for uploading Client Data to Platform
  • Syniti syniti.com Files transfer services
  • ThinkLP thinklp.com SFTP Storage
  • ZeeMee zeemee.com

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Files.com's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: 1 incident (1 minor)Sep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 no impact stated)Nov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 0 major or critical
  • 54 min typical time to resolve
BeganIncidentImpactLasted
US Region: Elevated rate of upload failures to Files.com native storageno impact stated—
Syncs Delayedminor54 min
SFTP Login Failures for ed25519 key-based authentication only in all regionsminor—
Uploads, create, update and delete operations failuresno impact stated—
Elevated Errors – USA Regionmajor—
Failures loading the Files.com Editorno impact stated—
Failures loading the Files.com Editorno impact stated17 min
Sites with Custom Domains only: Failures Uploading and downloading to Remote Server Mountsno impact stated7 h 45 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 2 incidents (2 no impact stated) · typical time to resolve 7 h 45 min Feb 2026: 1 incident (1 no impact stated) Mar 2026: 0 incidents Apr 2026: 1 incident (1 major) May 2026: 1 incident (1 no impact stated) Jun 2026: 1 incident (1 minor) Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 minor) · typical time to resolve 54 min Oct 2026: 0 incidents Nov 2026: 1 incident (1 no impact stated) Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Remote Server Integrations (Sync and Mount)1

As Files.com's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

  1. Added certification: CCPA/CPRA evidence
  2. Added certification: GDPR evidence
Rating badge for Files.com's site

Files.com transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/files-com"><img src="https://thirdpartyindex.com/badge/files-com.svg" alt="Files.com transparency rating on Third Party Index" height="20"></a>
[![Files.com transparency rating on Third Party Index](https://thirdpartyindex.com/badge/files-com.svg)](https://thirdpartyindex.com/vendors/files-com)