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Skip to navigationSkip to main content Userpilot We’ve built security into every layer of our products and operations, so you can focus on growth while we protect your data. security@userpilot.com Compliance SOC 2 HIPAA GDPR Data Privacy Framework Program Resources View all SOC2 Type II SOC2 Type II 2026 GDPR External Penetration Testing Userpilot Pentest 2026 Other resources Policy Packet Userpilot, Inc. - Letter of Commitment.pdf Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 17 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Employee background checks performed View 8 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 30 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors View all Amazon Web Services • Cloud Hosting Provider United States, Europe By default, our AWS servers are hosted in the US, with EU hosting available on select plans