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Skip to navigationSkip to main content ElevenLabs We are an audio AI research & product deployment company on a mission to build the singular most important audio AI platform in the world, solve AI audio intelligence and make information accessible in any voice, language & sound. security-assurance@elevenlabs.io Privacy PolicyOpens in new tab Filter by ElevenLabs Customer StoriesOpens in new tab Discover how the world’s leading teams use ElevenLabs for better customer experiences and high-quality content production. Compliance SOC 2 Type 2 ISO 27001:2022 ISO 27017:2015 ISO 27018:2019 ISO 27701:2019 ISO/IEC 42001:2023 PCI DSS 4.0.1 Level 1 FedRAMP® 20x Class A CSA STAR L1 AIUC-1 HIPAA HDS GDPR CCPA CPRA LGPD DORA EU AI ACT UK Cyber Essentials Plus TX-RAMP Level 2 NHS DSPT EcoVadis Committed Trusted Partner Network - Blue Shield Resources View all Whitepapers and Case Studies HIPAA Whitepaper - ElevenLabs v1.2.pdf NIST AI Risk Management Framework Readiness Case Study Opens in new tab Audit Reports 2025 SOC 2 Type 2 + HIPAA Report Final.pdf ElevenLabs SOC 2 Type II Bridge Letter 2026-09-03.pdf AIUC-1 Audit Report for ElevenLabs Docs Agent.pdf Certificates View 6 more Model Cards View 6 more Legal View 5 more Pentests WebApp & API Penetration Testing Report v3.0.pdf Internal Network Penetration Testing Report v1.0.pdf Mobile App Pentest 2 Apr 2026.pdf Questionnaires CAIQv4.1.0Opens in new tab SIG LITE.xlsx Customer Resources FedRAMP 20x certification-overview-package.jsonOpens in new tab elevenlabs-agency-use-case-PUBLIC.docxOpens in new tab elevenlabs-fedramp-progress-PUBLIC.docxOpens in new tab mas-in-scope-resources.json View 12 more Controls Updated less than a minute ago View all Infrastructure security Encryption key access restricted Unique account authentication enforced Production application access restricted View 10 more Infrastructure security controls Organizational security Employee background checks performed Code of Conduct acknowledged by employees and enforced Confidentiality Agreement acknowledged by employees View 4 more Organizational security controls Product security Control self-assessments conducted Vulnerability and system monitoring procedures established Data encryption utilized View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and disaster recovery plans tested Configuration management system established View 25 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Customer data deleted upon leaving Data supported Customer personally identifiable information Employee personally identifiable information Credit card information Personal health information Subprocessors View all ElevenLabs Affiliates • Affiliates Global ElevenLabs leverages its affiliates in connection with providing Services to its customers. These affiliates include Eleven Labs Ltd. (UK), Eleven Labs Poland Sp. z o.o (Poland), Eleven Labs Japan Godo Kaisha (Japan), Eleven Labs Tech Middle East Ltd (UAE), Eleven Labs Auto India Pvt Ltd (India) and Eleven Labs Ireland Global Empl. Ltd (Ireland). Google Cloud Platform • Cloud infrastructure, security, data storage & LLM Services Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore Enterprise plan customers may select from a set of specified data hosting locationsOpens in new tab, subject to availability and ElevenLabs’ discretion. This includes Gemini & Anthropic models available in ElevenAgents via Vertex AI. For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer. AWS • Cloud infrastructure & data storage Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore Enterprise plan customers may select from a set of specified data hosting locationsOpens in new tab, subject to availability and ElevenLabs’ discretion. For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. Azure • Cloud infrastructure, data storage & LLM Services India With respect to LLM Services, to the extent India Data Residency is selected by the customer per the terms of such customer's agreement, LLMs may be provided through Azure. Availability subject to ElevenLabs' discretion. FAQ View all Updates View all Compliance ISO 27701 & ISO 42001 Certification Published February 10, 2026 ElevenLabs has officially achieved ISO 27701 (Privacy Information Management) and ISO 42001 (AI Management Systems) certifications, marking a major milestone in our commitment to secure and ethical AI development. By meeting these rigorous international standards, we ensure our PII handling is world-class and our AI models are governed by a framework of transparency and accountability. These certifications provide our creators and enterprise partners with the highest level of assurance that as we scale the future of AI audio, responsible innovation remains our top priority. Compliance LGPD Alignment Published February 7, 2026 ElevenLabs is pleased to announce the successful completion of an independent audit against the requirements of the Brazilian General Data Protection Law (LGPD). This milestone, confirmed by Insight Assurance, underscores our commitment to data privacy for our customers in the Brazilian region. The LGPD Compliance Status Report is now available to our Enterprise customers via the Compliance Portal. Compliance HDS Certification Published January 22, 2026 Our Agents and API platforms are now HDS certified - the French standard required for hosting and processing personal health data. When used with EU Data Residency and Zero Retention mode, the HDS (Hébergeur de Données de Santé) certification by Schellman confirms that our systems meet the highest standards of data protection and compliance under French law - marking another step forward in delivering secure, compliant AI infrastructure for our customers. Media View all Guardrails 2.0 in ElevenAgents Opens in new tab