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Skip to navigationSkip to main content Dovetail Security, reliability, privacy, and compliance are at the heart of everything we do at Dovetail. Ensuring the safety and privacy of your data is baked into everyday processes throughout our organization. security@dovetail.com Privacy PolicyOpens in new tab For third-party security reviews, please get in touch with Dovetail's security team by emailing security@dovetail.com To execute a DPA with Dovetail, please click hereOpens in new tab Compliance SOC 2 Type II ISO 27001:2022 ISO/IEC 42001:2023 HIPAA Resources View all General Data Privacy and Dovetail white paper Architecture Diagram 2025.png View 3 more Compliance Dovetail - ISO 42001:2023 Certificate of Registration (2026) Questionnaires VSA CORE FINAL 2022 - Dovetail - 2025-04-01.xlsx Dovetail Research Pty Ltd _ CAIQ - CAIQv4.0.2_STAR-Security-Questionnaire_2025.xlsx Pen tests Dovetail - 2025 Web and API Penetration Testing Report and Response Policies View 13 more Other resources Third-Party Management Policy Data Flow Diagram ISO 27001:2022 Certificate of Registration (2026) Dovetail SOC 2 Type 2 Report 2026 View 1 more Controls View all Infrastructure security Unique production database authentication enforced Unique account authentication enforced Unique network system authentication enforced View 5 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Code of Conduct acknowledged by contractors View 9 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 21 more Internal security procedures controls Data and privacy Data retention procedures established Data classification policy established Subprocessors View all Amazon Web Services • Infrastructure provider for the Dovetail Application USA, Ireland, Germany, France, Australia Primary infrastructure for the Dovetail application. All data uploaded to Dovetail is stored and processed with Amazon Web Services Okta, Inc. (Auth0) • Identity provider USA Auth0 serves as an identity provider that is used to authenticate users of Dovetail services. To perform this authentication, Auth0 will have access to the email and names of users. AssemblyAI • Video transcription USA, Ireland Processor of web application audio files for transcription service Google Cloud Platform • Infrastructure provider used for Dovetail's AI features Australia, USA, EU Google AI products are used to support Dovetail's AI features. Content uploaded to Dovetail may be processed by GCP FAQ Updates View all General Subprocessor update Published July 22, 2026 This is a notification of a change to our list of SubprocessorsOpens in new tab. We have added 2 subprocessors, Sequence and Quarterzip AI. These will be enabled in the coming months. Sequence will process pseudonymized usage data for billing purposes. Sequence will also contain billing information and email addresses. Quarterzip AI is an optional support and onboarding tool that will process screen-shared information for automated onboarding and support purposes. General Data Subprocessor change Published August 21, 2025 This is a notification of a change to our list of SubprocessorsOpens in new tab. We have added Snowflake. General Update to our AI models Published August 14, 2025 We have updated our AI models to reflect current usage within Dovetail's products. Please see thisOpens in new tab for more details. General Data Subprocessor change Published June 24, 2025 This is a notification of a change to our list of SubprocessorsOpens in new tab. In the coming months, Dovetail will begin to use Anthropic and GCP to enhance some of Dovetail AI and beta features.