Snapshot 1427

Document

Subprocessor list

URL

https://www.surveymonkey.com/mp/legal/subprocessor-list/

Fetched

2026-09-21 23:37:58 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

569210 bytes

SHA-256 (raw)

e48444d2b61d3064e296107fc851a8152cecc0a5e909e83b1d1f0b8992bce74b

SHA-256 (normalized text)

1d262f52ef5f71b245ada8480fda1b426a0807990191c7fd1e3566ffb9b47542

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "evidence_id": 1427,
      "data": {
        "name": "Abacus.ai",
        "purposes": [
          "Operationalization of machine learning models"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 1427,
      "data": {
        "name": "Amazon Web Services (“AWS”)",
        "purposes": [
          "Cloud hosting and data storage; generative AI technology for SurveyMonkey's AI features (AWS Bedrock)"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, SM Apply, GetFeedback Digital, GetFeedback Direct, Wufoo, Professional Services"
        ],
        "locations": [
          "USA, Canada, Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "anthropic",
      "evidence_id": 1427,
      "data": {
        "name": "Anthropic",
        "purposes": [
          "AI tool used to provide customer-requested professional services"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "Professional Services"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1427,
      "data": {
        "name": "Argos",
        "purposes": [
          "Translation services for professional services customers"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "Professional Services"
        ],
        "locations": [
          "Poland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sentry",
      "evidence_id": 1427,
      "data": {
        "name": "Functional Software Inc. (Sentry.io)",
        "purposes": [
          "Application error capturing and site health monitoring"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "GetFeedback Direct"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 1427,
      "data": {
        "name": "Google",
        "purposes": [
          "Open-text response translation; hosts survey and respondent assets; NLP for respondent data"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "GetFeedback Direct, GetFeedback Digital"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 1427,
      "data": {
        "name": "Heroku (Salesforce)",
        "purposes": [
          "Application host and data store"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "GetFeedback Direct"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "inginit",
      "evidence_id": 1427,
      "data": {
        "name": "Inginit",
        "purposes": [
          "Professional services project coordination (contractors)"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "Professional Services"
        ],
        "locations": [
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "ipdata",
      "evidence_id": 1427,
      "data": {
        "name": "IPdata",
        "purposes": [
          "Geolocation lookup for respondents"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "GetFeedback Direct"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "atlassian",
      "evidence_id": 1427,
      "data": {
        "name": "Jira",
        "purposes": [
          "Workflow management tool used to report, investigate and resolve product issues and outages"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, SM Apply, GetFeedback Digital, GetFeedback Direct, Wufoo, Professional Services"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "merge-api",
      "evidence_id": 1427,
      "data": {
        "name": "Merge API, Inc.",
        "purposes": [
          "For customers using the HRIS integration, Merge facilitates the customer-authorized transfer of data from the customer’s chosen HRIS to the the SurveyMonkey platform"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "microsoft",
      "evidence_id": 1427,
      "data": {
        "name": "Microsoft (Sharepoint)",
        "purposes": [
          "Internal document repository"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, SM Apply, Wufoo, Professional Services"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 1427,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "Machine Learning services to support AI product features"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, GetFeedback Digital"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 1427,
      "data": {
        "name": "Salesforce",
        "purposes": [
          "Customer Support"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, SM Apply, GetFeedback Direct, Wufoo"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "scalegrid",
      "evidence_id": 1427,
      "data": {
        "name": "ScaleGrid",
        "purposes": [
          "Database hosting"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "GetFeedback Digital"
        ],
        "locations": [
          "Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snowflake",
      "evidence_id": 1427,
      "data": {
        "name": "Snowflake",
        "purposes": [
          "Storage of usage data for analytics and product development, and quality analysis of de-identified response data"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, Wufoo"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "sparkpost",
      "evidence_id": 1427,
      "data": {
        "name": "Sparkpost (MessageBird)",
        "purposes": [
          "Email delivery service"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, SM Apply, Wufoo"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "evidence_id": 1427,
      "data": {
        "name": "Tredence, Valuelabs",
        "purposes": [
          "Data & Analytics team task augmentation (contractors)"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research"
        ],
        "locations": [
          "India"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "twilio",
      "evidence_id": 1427,
      "data": {
        "name": "Twilio",
        "purposes": [
          "SMS delivery service"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "upwork",
      "evidence_id": 1427,
      "data": {
        "name": "Upwork",
        "purposes": [
          "Professional services, customer support, and engineering team augmentation (contractors)"
        ],
        "sections": [
          "Part II: Onward Transfers to Subprocessors"
        ],
        "services": [
          "SurveyMonkey, Audience/Market Research, SM Apply, GetFeedback Digital, GetFeedback Direct, Professional Services"
        ],
        "locations": [
          "USA, Australia, Italy, Brazil"
        ]
      }
    }
  ]
}