SurveyMonkey
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For SurveyMonkey's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/surveymonkey"><img src="https://thirdpartyindex.com/badge/surveymonkey.svg" alt="SurveyMonkey transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/surveymonkey)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Abacus.ai | Operationalization of machine learning models | USA | |
| Amazon Web Services (“AWS”) | Cloud hosting and data storage; generative AI technology for SurveyMonkey's AI features (AWS Bedrock) | USA, Canada, Ireland | |
| Anthropic | AI tool used to provide customer-requested professional services | USA | |
| Argos | Translation services for professional services customers | Poland | |
| Functional Software Inc. (Sentry.io) | Application error capturing and site health monitoring | USA | |
| Open-text response translation; hosts survey and respondent assets; NLP for respondent data | USA | ||
| Heroku (Salesforce) | Application host and data store | USA | |
| Inginit | Professional services project coordination (contractors) | India | |
| IPdata | Geolocation lookup for respondents | USA | |
| Jira | Workflow management tool used to report, investigate and resolve product issues and outages | USA | |
| Merge API, Inc. | For customers using the HRIS integration, Merge facilitates the customer-authorized transfer of data from the customer’s chosen HRIS to the the SurveyMonkey platform | USA | |
| Microsoft (Sharepoint) | Internal document repository | USA | |
| OpenAI | Machine Learning services to support AI product features | USA | |
| Salesforce | Customer Support | USA | |
| ScaleGrid | Database hosting | Ireland | |
| Snowflake | Storage of usage data for analytics and product development, and quality analysis of de-identified response data | USA | |
| Sparkpost (MessageBird) | Email delivery service | USA | |
| Tredence, Valuelabs | Data & Analytics team task augmentation (contractors) | India | |
| Twilio | SMS delivery service | USA | |
| Upwork | Professional services, customer support, and engineering team augmentation (contractors) | USA, Australia, Italy, Brazil |
Listed as a subprocessor by (11)
Purposes as each company states them.
ActiveState activestate.com Survey Builder
Ahrefs ahrefs.com Survey management
DataCamp datacamp.com Data analytics; User Surveys: to create and send surveys
Fastmail fastmail.com Support services, Customer feedback and Business operations
IDrive® idrive.com
InMotion Hosting inmotionhosting.com Collect user feedback
Kaltura kaltura.com Customer feedback surveys
Nutshell nutshell.com Provides upload forms for customer imports
OpenSesame opensesame.com Surveys
Pluralsight pluralsight.com Marketing Analytics
Prezi prezi.com Communication Provider
Federal contracts
By funding agency. UEI H8K9N1BCDAJ3 · checked Sep 27, 2026 · snapshot
| Agency | Prime awards | Obligated | Subawards | Subaward total | Years |
|---|---|---|---|---|---|
| Social Security Administration | 7 | $580.1K | — | — | 2020–2026 |
| U.S. Citizenship and Immigration Services Department of Homeland Security | 5 | $447.6K | — | — | 2014–2025 |
| U.S. Patent and Trademark Office Department of Commerce | 6 | $442.8K | — | — | 2014–2024 |
| Department of Education | 3 | $209.8K | — | — | 2013–2023 |
| Department of Veterans Affairs | 5 | $188.5K | — | — | 2018–2024 |
| Indian Health Service Department of Health and Human Services | 7 | $174.2K | — | — | 2012–2025 |
| Small Business Administration | 7 | $153.1K | — | — | 2020–2026 |
| Department of State | 8 | $147.7K | — | — | 2019–2025 |
| Animal and Plant Health Inspection Service Department of Agriculture | 11 | $122.9K | — | — | 2014–2021 |
| National Institutes of Health Department of Health and Human Services | 3 | $112.5K | — | — | 2019–2021 |
| Health Resources and Services Administration Department of Health and Human Services | 11 | $105.7K | — | — | 2012–2024 |
| Office of Justice Programs Department of Justice | 3 | $97.0K | — | — | 2022–2026 |
| Uniformed Services University of the Health Sciences Department of Defense | 5 | $91.6K | — | — | 2022–2026 |
| District of Columbia Courts | 6 | $88.0K | — | — | 2020–2025 |
| Corporation for National and Community Service | 3 | $79.4K | — | — | 2019–2023 |
23 more agencies · All 168 records
Prime awards and subawards reported by prime contractors. Purchases through a reseller name the reseller, not the vendor.
Changes
None since tracking began.