Third Party Index

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Subprocessor list
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Demandbase uses various companies to help provide its services, for example, infrastructure environment, content delivery, customer support, and other data processing (“Sub-processors”). These sub-processors may have access to or will process personal data in furtherance of the Demandbase services.
Infrastructure and Analytics
Sub-Processor
Purpose
Primary Location(s)
Amazon Web Services, Inc.
Hosting, Storage, global CDN/AI Support and Services
Ireland, USA
Box, Inc.
Storage
USA
DataHub by Acryl Data, Inc.	Data Catalog	Germany, USA
Fullstory, Inc.
Product Analytics
USA
Google, LLC
Data Analytics, Cloud Services, AI Support and Services
Germany, Singapore, USA
Microsoft Corporation
Cloud Services
USA
PostHog Inc.	Product Analytics for Project Mojo	Germany, USA
Snowflake, Inc.
Cloud Platform
USA
Other Sub-Processors
Sub-Processor
Purpose
Primary Location(s)
Anthropic, PBC	AI Automation and Support	USA for storage
Worldwide for inference
AtData, LLC
Email Validation Service
USA
LiveRamp
Data Activation Platform
USA
Mailgun Technologies
Email Delivery Service
USA
Okta, Inc.
Identity Management
Australia, Canada, UK, USA
OpenAI
AI Automation and Support
Australia, Brazil, Canada, Finland, France, Germany, India, Indonesia, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Poland, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, USA
Pendo.io, Inc.
AI Support and Services
USA
PulsePoint
Demand-side Platform
USA, Netherlands
Salesforce, Inc.
Customer Support Services - used for ticketing
USA
Sendgrid, Inc.
Email Campaigns
USA
Slack Technologies, LLC	Messaging Platform for AI Agent Interactions	USA
Zendesk, Inc.
Customer Support Services - used for ticketing
Australia, Germany, Ireland, Japan, USA
Demandbase Entities
The following Demandbase Group entities may act as either a Processor or a Sub-Processor, depending on which Demandbase Group entity your contract is with. All Demandbase Group entities that might act as Sub-Processors are included for completion.
Sub-Processor
Purpose
Primary Location(s)
Demandbase, Inc.
Personnel from all Demandbase entities work to provide customer support and other data processing in order to deliver contracted services to our Customers.
For each Customer, there is one Demandbase entity that signs the contract with the Customer. The other two entities that are NOT the contracting entity for that Customer are sub-processors.
USA, Canada
Demandbase Limited
UK
Demandbase India Private Limited
India
Demandbase may change Sub-processors at any time. If Demandbase changes Sub-processors, we will post an update on this page.
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