Demandbase
Certifications and attestations: SOC 2 Type IIISO/IEC 27001
As listed on Demandbase's trust center (evidence) ; reports themselves are usually shared on request.
Transparency
Breakdown
| Subprocessor list | published; no entries could be read | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 39 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Demandbase's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/demandbase"><img src="https://thirdpartyindex.com/badge/demandbase.svg" alt="Demandbase transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/demandbase)No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Data processing addendum safebase | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Listed as a subprocessor by (6)
Purposes as each company states them.
Kaltura kaltura.com For Pathfactory product support infrastructure
PathFactory pathfactory.com Infrastructure
Pluralsight pluralsight.com Website Analytics
Salesforce salesforce.com
Tableau tableau.com
TierPoint tierpoint.com Internal Support
Service status
1 incident in the last 90 days (1 major or critical, 0 minor, 0 with no stated impact) · typically resolved in 13 min · longest major: 13 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Slowness in Ad Campaigns | major | 13 min evidence | |
| Customer data imports erroring out | minor | 35 min evidence | |
| Increased error rate in DB1 | major | 3 h 1 min evidence | |
| DB1 data delayed | minor | 7 h 54 min evidence | |
| DB1 data delayed | major | 33 h 23 min evidence | |
| Overnight data refresh delayed | minor | 7 h 6 min evidence | |
| Demandbase to Saleforce syncing errors | minor | 29 h 35 min evidence | |
| DB1 experiencing slowness | major | 3 h 48 min evidence |
As Demandbase's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.