Demandbase

demandbase.com

Demandbase declares 21 subprocessors, plus 2 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Oct 29, 2026: 2 added, 1 removed, 1 changed. 17 tracked vendors name Demandbase as a subprocessor, including Salesforce, Tableau and Tenable.

Subprocessors CSV of Demandbase's subprocessors · Atom feed of Demandbase's subprocessors DORA draft CSV of Demandbase's subprocessors as declared by Demandbase what's this? · 

21 third parties, 2 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. Hosting, Storage, global CDN/AI Support and ServicesIreland; USA
Anthropic, PBC AIAI Automation and SupportUSA for storage; Worldwide for inference
AtData, LLC Email Validation ServiceUSA
Box, Inc. StorageUSA
Clerk, Inc. Identity Management for Mojo by DemandbaseFrance; United Kingdom; USA
DataHub by Acryl Data, Inc. Data CatalogGermany; USA
Fullstory, Inc. Product AnalyticsUSA
Google, LLC Data Analytics, Cloud Services, AI Support and ServicesGermany; Singapore; USA
LiveRamp Data Activation PlatformUSA
Mailgun Technologies Email Delivery ServiceUSA
Microsoft Corporation Cloud ServicesUSA
Okta, Inc. Identity ManagementAustralia; Canada; UK; USA
OpenAI AIAI Automation and Support
Pendo.io, Inc. AI Support and ServicesUSA
PostHog Inc. Product Analytics for Mojo by DemandbaseGermany; USA
PulsePoint Demand-side PlatformUSA; Netherlands
Salesforce, Inc. Customer Support Services - used for ticketingUSA
Sendgrid, Inc. Email CampaignsUSA
Slack Technologies, LLC Messaging Platform for AI Agent InteractionsUSA
Snowflake, Inc. Cloud PlatformUSA
Temporal Technologies Inc. Workflow orchestration and task execution stateUSA
Demandbase affiliates (2)
NamePurposeLocationListed since
Demandbase, Inc.
For each Customer, there is one Demandbase entity that signs the contract with the Customer. The other two entities that are NOT the contracting entity for that Customer are sub-processors.; Personnel from all Demandbase entities work to provide customer support and other data processing in order to deliver contracted services to our Customers.
UK; USA; Canada
Demandbase India Private Limited
For each Customer, there is one Demandbase entity that signs the contract with the Customer. The other two entities that are NOT the contracting entity for that Customer are sub-processors.; Personnel from all Demandbase entities work to provide customer support and other data processing in order to deliver contracted services to our Customers.
India

Web TechnologiesCSV of Demandbase's web technologies · Atom feed of Demandbase's web technologies

Demandbase's homepage made 189 requests to 38 domains, 21 services controlled by another company, and 2 domains not identified.

Advertising (6): Google Cloud, Microsoft, Reddit, Inc.; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMaticAnalytics (6): Adobe, Wingify, Meta, G2.com, LinkedIn, CloudflareCDN (2): jsDelivr; usually detected as CDN: UNPKGMarketing automation (1): usually detected as Marketing automation: OktopostLive chat (1): Qualified.com, Inc.Cookie compliance (1): KetchOther (3): reviewed as Customer data platform: LiveRamp; usually detected as Issue trackers: Sentry; Widgets: NavatticUnclassified (1): no technology detected from them: Channel99

21 third parties by category: Advertising 6Analytics 6CDN 2Marketing automation 1Live chat 1Cookie compliance 1Other 3Unclassified 1

Third parties 21 · 103 requests
Qualified.com, Inc. Qualified 20% of the page's requests 38
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 7% of the page's requests 13
Adobe Adobe Marketo Measure Marketo Marketo Forms 2 5% of the page's requests 10
Ketch Ketch 4% of the page's requests 7
Wingify VWO 4% of the page's requests 7
Meta Facebook Pixel 2.9.435 2% of the page's requests 4
G2.com G2 Track Your Prospects 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Microsoftsubprocessor Microsoft Advertising 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
Magnite, Inc. rubiconproject.com, tremorhub.com 1% of the page's requests 2
Channel99 channel99.com <1% of the page's requests 1
Cloudflare Cloudflare Browser Insights <1% of the page's requests 1
Index Exchange Inc. casalemedia.com <1% of the page's requests 1
LiveRampsubprocessor rlcdn.com <1% of the page's requests 1
Navattic Navattic <1% of the page's requests 1
Oktopost oktopost.com <1% of the page's requests 1
PubMatic pubmatic.com <1% of the page's requests 1
Sentry sentry.io <1% of the page's requests 1
UNPKG unpkg.com <1% of the page's requests 1
jsDelivr jsDelivr <1% of the page's requests 1
Unknown 2 · 2 requests

adxyield.comc99.ai

First party 1 · 84 requests
Demandbase Cloudflare Demandbase 11.8.0 HSTS HTTP/3 Kinsta MySQL Open Graph PHP Priority Hints Rive Sentry Swiper Twitter Emoji (Twemoji) WordPress 7.1.4 Yoast SEO 28.8 core-js 3.32.2 44% of the page's requests 84

12 tracked companies loaded by the homepage are not in Demandbase's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (17)CSV of the companies listing Demandbase · Atom feed of the companies listing Demandbase

17 companies
  • Breakout getbreakout.ai Marketing
  • Coalfire coalfire.com Marketing
  • Edmentum edmentum.com Advertising & website personalization
  • Factors.ai factors.ai Ongoing
  • FundApps fundapps.co
  • Integrate integrate.com Data enrichment
  • Kaltura kaltura.com For Pathfactory product support infrastructure
  • Lokalise lokalise.com ABM, B2B advertising (including CTV), and sales intelligence
  • Matillion matillion.com
  • PathFactory pathfactory.com Infrastructure
  • Pluralsight pluralsight.com Website Analytics
  • Salesforce salesforce.com
  • Tableau tableau.com
  • Tenable tenable.com
  • TierPoint tierpoint.com Internal Support
  • Turtl turtl.co Intent signals and audience engagement insights
  • Uberflip uberflip.com Used to identify visitor and account firmographic details via IP lookup

ComplianceCSV of Demandbase's compliance · Atom feed of Demandbase's compliance

Certified
Says it complies with

IAB Europe Transparency & Consent Framework

Registered as
Demandbase, Inc. (vendor 397) · privacy policy · device storage disclosure
Purposes, with consent
  • Store and/or access information on a device
  • Use limited data to select advertising
  • Create profiles for personalised advertising
  • Use profiles to select personalised advertising
  • Create profiles to personalise content
  • Use profiles to select personalised content
  • Measure advertising performance
  • Measure content performance
  • Understand audiences through statistics or combinations of data from different sources
  • Develop and improve services
  • Use limited data to select content
Device storage
Cookies kept up to 13 months

Certifications as Demandbase's trust center lists them; reports are usually shared on request (evidence) TCF registration from IAB Europe's Global Vendor List, in its words (evidence)

Service statusCSV of Demandbase's status page incidents · Atom feed of Demandbase's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: 1 incident (1 major)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 13 min typical time to resolve
  • 13 min longest major
BeganIncidentImpactLasted
Slowness in Ad Campaignsmajor13 min
Customer data imports erroring outminor35 min
Increased error rate in DB1major3 h 1 min
DB1 data delayedminor7 h 54 min
DB1 data delayedmajor33 h 23 min
Overnight data refresh delayedminor7 h 6 min
Demandbase to Saleforce syncing errorsminor29 h 35 min
DB1 experiencing slownessmajor3 h 48 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 3 h 48 min Feb 2026: 2 incidents (2 minor) · typical time to resolve 29 h 35 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 7 h 54 min Jun 2026: 1 incident (1 minor) · typical time to resolve 35 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 1 incident (1 major) · typical time to resolve 13 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Demandbase Platform1

As Demandbase's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Demandbase's subprocessorsCSV of incidents reported by vendors Demandbase lists · Atom feed of incidents reported by vendors Demandbase lists

261 reported incidents in the last 30 days, by 11 of the vendors Demandbase lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Demandbase was involved.

DateCompanyIncidentImpactLasted
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
SendGridSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
OpenAIElevated errors with image generation minor1 h 49 min
SendGridSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
SendGridSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
SendGridSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
SendGridSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
SendGridSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days

And 236 more. All of them: CSV · Who is around them.

ChangesCSV of Demandbase's changes · Atom feed of Demandbase's changes

See the list as we read it on any date: Time machine

  1. Removed subprocessor: Zendesk, Inc. evidence: subprocessor: Zendesk, Inc. list before and after: subprocessor: Zendesk, Inc.
  2. Changed subprocessor: PostHog Inc. purpose: Product Analytics for Project Mojo → Product Analytics for Mojo by Demandbase evidence: subprocessor: PostHog Inc. list before and after: subprocessor: PostHog Inc.
  3. Added subprocessor: Clerk, Inc. evidence: subprocessor: Clerk, Inc. list before and after: subprocessor: Clerk, Inc.
  4. Added subprocessor: Temporal Technologies Inc. evidence: subprocessor: Temporal Technologies Inc. list before and after: subprocessor: Temporal Technologies Inc.
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