Snapshot 15113
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{
"pages": [
{
"end_time": "2026-09-30T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "hkgx21b3yj18",
"impact": "minor",
"message": "This incident has been resolved. All ACH transfer statuses have been updated and related webhooks have been delivered. Instant Payments have been processing normally since approximately 9:12 AM CT.\n\nPlease note: The 9:00 AM CT export of Same-day ACH debit and credit transactions was missed. These transactions exported in the 1:00 PM CT file and are expected to settle by 5:00 PM CT.\n\nWe apologize for any inconvenience caused by this disruption.",
"name": "Delay in processing ACH transactions, Instant Payments, and delivery of related webhooks in production",
"timestamp": "Sep \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e06:50\u003c/var\u003e - \u003cvar data-var='time'\u003e13:32\u003c/var\u003e CDT"
},
{
"code": "zgy0hw38n5yn",
"impact": "critical",
"message": "The fix has been deployed and the incident is resolved.",
"name": "[Sandbox] API and Dashboard Errors",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:50\u003c/var\u003e - \u003cvar data-var='time'\u003e17:14\u003c/var\u003e CDT"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "4r527lbw5t77",
"impact": "minor",
"message": "This incident has been resolved. Instant Payments are now processing normally. The last UR01 error was observed at 9:33 AM CT.\n\nTransfers that failed with UR01 during the disruption did not complete and may be retried.\n\nWe appreciate your patience.",
"name": "Failures in Instant Payments",
"timestamp": "Aug \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:24\u003c/var\u003e - \u003cvar data-var='time'\u003e09:50\u003c/var\u003e CDT"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "8g9kqxv10l42",
"impact": "none",
"message": "We experienced an issue affecting webhook delivery and dashboard login functionality in the Sandbox environment between 12:47pm CT and 4:44pm CT. This issue is now resolved.",
"name": "[Sandbox] Webhooks and dashboard unavailability",
"timestamp": "Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e CDT"
},
{
"code": "spq4wnbwdw7s",
"impact": "major",
"message": "This issue is resolved.",
"name": "Elevated API 500 errors on Customers, Funding Sources, and Mass Payments",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e12:03\u003c/var\u003e - \u003cvar data-var='time'\u003e14:20\u003c/var\u003e CDT"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00-05:00",
"time_zone": "Central Time (US \u0026 Canada)"
},
{
"end_time": "2026-06-30T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "3pbwj5n37vhd",
"impact": "none",
"message": "The issue affecting the dashboard display for Operational Notification statuses has been fully resolved. All delivery statuses within the Dwolla Dashboard are now updating in real-time and accurately reflect historical deliveries. Thank you for your patience.",
"name": "Delayed Operational Notification Statuses in Dwolla Dashboard",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e14:09\u003c/var\u003e - \u003cvar data-var='time'\u003e14:45\u003c/var\u003e CDT"
},
{
"code": "f6bvxlmq1k5s",
"impact": "none",
"message": "We experienced a brief service disruption in our Production environment between 3:14 PM and 3:35 PM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for:\n - Balance Inquiries: Retrieving account or funding source balances (/funding-sources/{id}/balance).\n\nSystem performance stabilized at 3:35 PM CT and error rates have returned to normal. This incident has been resolved.",
"name": "Elevated HTTP 500 Errors on Balance Inquiries",
"timestamp": "Jun \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e CDT"
},
{
"code": "3vcx8b0sdwn4",
"impact": "minor",
"message": "This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered.\n\nPlease note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT.",
"name": "Delay in processing ACH transactions and delivery of related webhooks",
"timestamp": "Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e06:38\u003c/var\u003e - \u003cvar data-var='time'\u003e08:14\u003c/var\u003e CDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "n6q8z23w34qx",
"impact": "minor",
"message": "The Federal Reserve experienced system issues this morning, causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. \n\nWe apologize for any inconvenience caused by this disruption.",
"name": "Delay in Same-Day ACH Clearing",
"timestamp": "May \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:08\u003c/var\u003e - \u003cvar data-var='time'\u003e13:17\u003c/var\u003e CDT"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "bjrd3kjhgdy0",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Elevated HTTP 500 Errors on Balance Inquiries and Transfers",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:43\u003c/var\u003e - \u003cvar data-var='time'\u003e14:10\u003c/var\u003e CDT"
},
{
"code": "9dm4m4gg3rq9",
"impact": "none",
"message": "We experienced a temporary outage that impacted the /customers endpoint. Between 2:22:57 PM and 2:32:38 PM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The issue has been resolved, and the system is stable. We apologize for any inconvenience this may have caused.",
"name": "Elevated HTTP 500 Errors on Customers",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e14:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:30\u003c/var\u003e CDT"
},
{
"code": "v36q16pmfd58",
"impact": "none",
"message": "We experienced a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.",
"name": "Delay in Same-Day ACH Clearing",
"timestamp": "Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:38\u003c/var\u003e - \u003cvar data-var='time'\u003e10:38\u003c/var\u003e CDT"
},
{
"code": "rhmb6vjw5v37",
"impact": "minor",
"message": "A fix has been deployed and the errors have stopped occurring.",
"name": "Errors on the customers/{accoundId}/transfers endpoint",
"timestamp": "Apr \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:21\u003c/var\u003e - \u003cvar data-var='time'\u003e16:44\u003c/var\u003e CDT"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00-05:00",
"time_zone": "Central Time (US \u0026 Canada)"
},
{
"end_time": "2026-03-31T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "y3r4t629cl7s",
"impact": "minor",
"message": "This incident has been resolved. All transfers statuses have been updated and webhooks have been delivered.\n\nThere was no impact to the 9:00 AM CT export of Same-day ACH debit and credit transactions. All Same-day transfers have exported.",
"name": "Delay in processing ACH transactions and delivery of related webhooks",
"timestamp": "Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e07:51\u003c/var\u003e - \u003cvar data-var='time'\u003e09:34\u003c/var\u003e CDT"
},
{
"code": "mcv8cws5gmzx",
"impact": "minor",
"message": "The fix is deployed and sandbox transfer search in the dashboard and api are functioning normally.",
"name": "Sandbox Transfer Searches Degraded",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e17:05\u003c/var\u003e - \u003cvar data-var='time'\u003e19:14\u003c/var\u003e CDT"
},
{
"code": "13ncwb8p2kwv",
"impact": "minor",
"message": "We experienced a brief disruption with the Sandbox API that impacted funding source creation and retrieval, as well as transfer creation and retrieval for all Sandbox users. The issue occurred between 9:06 AM CT and 9:27 AM CT and has since been resolved.",
"name": "[Sandbox] Experienced degraded performance",
"timestamp": "Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e09:58\u003c/var\u003e - \u003cvar data-var='time'\u003e09:58\u003c/var\u003e CDT"
},
{
"code": "ntg8hr47x8mm",
"impact": "minor",
"message": "This incident is resolved. All pending instant payment statuses have been updated.",
"name": "Instant Payments Status Updates",
"timestamp": "Mar \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e13:23\u003c/var\u003e - \u003cvar data-var='time'\u003e17:00\u003c/var\u003e CDT"
},
{
"code": "9whg3bb6fwv1",
"impact": "minor",
"message": "ACH transfer statuses that were expected to update at 5pm have all been updated, and related webhooks are being delivered.\n\nThis incident is resolved.",
"name": "Delay in processing ACH transactions and delivery of related webhooks",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e07:23\u003c/var\u003e - \u003cvar data-var='time'\u003e17:58\u003c/var\u003e CST"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "kf3f2yr0996b",
"impact": "none",
"message": "The Fed experienced a delay processing our Same-Day ACH transactions that should have exported today at 3:00 PM CT. This impacts the webhook delivery and API transfer status updates for Same-Day ACH credit and debit transactions that were expected to process at 5:00 PM CT today. As a result, these transfers are now expected be processed tomorrow morning 02/06/2026. We apologize for the inconvenience.",
"name": "Delay in processing Same-Day ACH transactions",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e17:19\u003c/var\u003e - \u003cvar data-var='time'\u003e17:19\u003c/var\u003e CST"
},
{
"code": "07td8xwx25xj",
"impact": "minor",
"message": "The team has completed the Form 1099K corrections and filed them with the appropriate tax agencies. This incident is resolved.",
"name": "Issued 1099K forms with inflated amounts",
"timestamp": "Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e16:42\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:51\u003c/var\u003e CST"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "8x5y4txxdcp9",
"impact": "minor",
"message": "All delayed webhooks and customer notifications have been successfully sent. This incident is resolved.",
"name": "Delay in delivery of webhooks and operational notifications",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e11:56\u003c/var\u003e - \u003cvar data-var='time'\u003e20:21\u003c/var\u003e CST"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00-06:00",
"time_zone": "Central Time (US \u0026 Canada)"
},
{
"end_time": "2025-12-31T23:59:59-06:00",
"months": [
{
"incidents": [],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "lb86q0f97z15",
"impact": "major",
"message": "This incident has been resolved.",
"name": "API Errors from Upstream Provider",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e07:22\u003c/var\u003e - \u003cvar data-var='time'\u003e12:26\u003c/var\u003e CST"
},
{
"code": "69ytp26w21gq",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Delays in Instant Payments (RTP/FedNow) Status Updates",
"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e10:36\u003c/var\u003e - \u003cvar data-var='time'\u003e14:33\u003c/var\u003e CST"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "ry8njw2w156j",
"impact": "minor",
"message": "Due to this incident, some of the usual 9:00 AM CT export of Same-day ACH debit and credit transactions might have been delayed. The affected transactions, if any, will now be exported at 1:00 PM CT.\n\nAll of the transfer related webhooks from this morning have now been delivered.",
"name": "Delay in processing ACH transactions and delivery of related webhooks",
"timestamp": "Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:09\u003c/var\u003e - \u003cvar data-var='time'\u003e09:43\u003c/var\u003e CDT"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00-05:00",
"time_zone": "Central Time (US \u0026 Canada)"
}
]
}