Third Party Index

Dwolla

dwolla.com

Certifications and attestations: SOC 2

Certifications as listed on Dwolla's trust center (evidence) ; reports themselves are usually shared on request.

Transparency

Limited

Breakdown
Subprocessor listnot found0 / 30
Processing locationsno list0 / 8
Purposesno list0 / 7
Data processing addendumnot found0 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total32 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Dwolla transparency rating

For Dwolla's own site; it updates with the rating.

<a href="https://thirdpartyindex.com/vendors/dwolla"><img src="https://thirdpartyindex.com/badge/dwolla.svg" alt="Dwolla transparency rating on Third Party Index" height="20"></a>
[![Dwolla transparency rating on Third Party Index](https://thirdpartyindex.com/badge/dwolla.svg)](https://thirdpartyindex.com/vendors/dwolla)

Documents

DocumentVerifiedChangedEvidence
Trust center vanta snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page statuspage snapshot

Subprocessors

None extracted.

Listed as a subprocessor by (1)

Purposes as each company states them.

Service status

5 incidents in the last 90 days (2 major or critical, 2 minor, 1 with no stated impact) · typically resolved in 2 h 16 min · longest major: 2 h 16 min

BeganIncidentImpactLasted
Delay in processing ACH transactions, Instant Payments, and delivery of related webhooks in productionminor6 h 42 min evidence
[Sandbox] API and Dashboard Errorscritical23 min evidence
Failures in Instant Paymentsminor25 min evidence
[Sandbox] Webhooks and dashboard unavailabilitynone— evidence
Elevated API 500 errors on Customers, Funding Sources, and Mass Paymentsmajor2 h 16 min evidence
Delayed Operational Notification Statuses in Dwolla Dashboardnone35 min evidence
Elevated HTTP 500 Errors on Balance Inquiriesnone— evidence
Delay in processing ACH transactions and delivery of related webhooksminor1 h 36 min evidence

As Dwolla's status page reports its own incidents (scheduled maintenance left out), read every few hours since .

Changes

None since tracking began.