Snapshot 15195
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-09-30T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "f4r16ypz63nc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Pulse: Maintenance on Pulse-data and related services",
"timestamp": "Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:30\u003c/var\u003e CEST"
},
{
"code": "jfyfl540jnyn",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Smart Charging - instability on VAG group platform",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e07:51\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e09:39\u003c/var\u003e CEST"
},
{
"code": "t8fjj5x92glq",
"impact": "minor",
"message": "Some German users might see a significant spike in their consumption value on the 10th and/or 11th of September.\n\nWe are investigating the issue and will provide an update once we have more information.",
"name": "🟡 Analytics - wrong consumption values Discovergy meter",
"timestamp": "Sep \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e16:37\u003c/var\u003e CEST"
},
{
"code": "kmhvtq5dh43s",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Homevolt - Polarium cloud backend down",
"timestamp": "Sep \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:19\u003c/var\u003e - \u003cvar data-var='time'\u003e16:37\u003c/var\u003e CEST"
},
{
"code": "7z4gtkpjmp4k",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Analytics - delay in receiving meter readings from Dutch grid operator Liander",
"timestamp": "Sep \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:54\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e09:57\u003c/var\u003e CEST"
},
{
"code": "0z9yb7h9lpsd",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Sensibo: Pairing issues - \"Error: Invalid_request\"",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e13:17\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e09:52\u003c/var\u003e CEST"
},
{
"code": "lcdtt686xynt",
"impact": "major",
"message": "Due to changes at Discovergy and Inexogy, we can no longer display live data in the Tibber app. If you want to see live data, we recommend using the Inexogy portal in a web browser.\n\nWe are still receiving regular data updates, which are used for Analytics and billing.",
"name": "🟠 Discovergy \u0026 Inexogy - Missing data in app",
"timestamp": "Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e16:03\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:05\u003c/var\u003e CEST"
},
{
"code": "2vxs7h67qqmp",
"impact": "major",
"message": "The current Power-up has been decommissioned for new pairings. If your inverter is still connected and receiving data, it will continue to work as normal.\n\nWe plan to introduce a completely new Power-up in the future. We will keep you informed through the app and our website once there is more information or when the new Power-up is ready.",
"name": "🟠 Fronius - Pairing issues with solar inverters from Fronius",
"timestamp": "Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:56\u003c/var\u003e - Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:01\u003c/var\u003e CEST"
},
{
"code": "8hgtkbn0hl1q",
"impact": "critical",
"message": "Homevolt manufacturer Polarium is experiencing an issue in their cloud environment, which can lead to incorrect information being shown in the Tibber app and the Polarium Home app.\n\nBecause of this issue, Polarium also needs to make manual adjustments when a second Homevolt unit is installed, or when a defective inverter is swapped for a new one. This can delay Tibber regaining control of the system. \n\nPolarium is working hard to identify the issue(s) and resolve them as soon as possible.",
"name": "🟡 Homevolt - data issues Homevolt Cloud",
"timestamp": "Sep \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e13:57\u003c/var\u003e CEST"
},
{
"code": "v6p7kdw3fkg7",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Norway: Elhub undergoing maintenance on their BankID-service",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:00\u003c/var\u003e - \u003cvar data-var='time'\u003e14:00\u003c/var\u003e CEST"
},
{
"code": "72c6mn4y6q62",
"impact": "maintenance",
"message": "Maintenance reverted, and will be scheduled at a later time. Stay tuned for updates.",
"name": "Undergoing Pulse-maintenance - device data and Pulse-related services unavailable",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:23\u003c/var\u003e - \u003cvar data-var='time'\u003e09:31\u003c/var\u003e CEST"
},
{
"code": "sgz6vgfsnzkg",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Pulse-data maintenance",
"timestamp": "Sep \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e CEST"
},
{
"code": "h65cdw7qgxf9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Missing prices in the app",
"timestamp": "Sep \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e15:56\u003c/var\u003e - \u003cvar data-var='time'\u003e16:29\u003c/var\u003e CEST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "2fyr1hdxsqkw",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Norway: Issues creating energy deals in Norway - ID-porten and Elhub affected",
"timestamp": "Aug \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:19\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e15:32\u003c/var\u003e CEST"
},
{
"code": "hvn122mk2xsy",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 SAJ - not covering total home consumption when discharging",
"timestamp": "Jul \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e22:41\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e12:32\u003c/var\u003e CEST"
},
{
"code": "92srq0k092k6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Tibber app - issues loading energy data",
"timestamp": "Aug \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:07\u003c/var\u003e - \u003cvar data-var='time'\u003e11:17\u003c/var\u003e CEST"
},
{
"code": "jlg2xbqgtxc3",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Ford - Major issues with power-up for Ford",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e20:18\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e08:25\u003c/var\u003e CEST"
},
{
"code": "h66fy065vnb8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🔴 Account creation - issues creating a Tibber account in Germany using the iOS and Android app",
"timestamp": "Aug \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e10:23\u003c/var\u003e - \u003cvar data-var='time'\u003e16:26\u003c/var\u003e CEST"
},
{
"code": "gf6qc6j767z9",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Tibber App - issues loading app",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e12:57\u003c/var\u003e - \u003cvar data-var='time'\u003e16:40\u003c/var\u003e CEST"
},
{
"code": "2x9vnxh0n9wr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Tibber - issues singing new energy contracts through our website",
"timestamp": "Aug \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e13:01\u003c/var\u003e - \u003cvar data-var='time'\u003e16:40\u003c/var\u003e CEST"
},
{
"code": "txjfp206gy52",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Norway - Issues signing up for new energy deals",
"timestamp": "Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:51\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:51\u003c/var\u003e CEST"
},
{
"code": "w4ln8b2549hl",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Missing charging cost for July, and faulty values in the charger PDF-rapport",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e14:30\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:56\u003c/var\u003e CEST"
},
{
"code": "4by6rrdylxt9",
"impact": "minor",
"message": "We advise all users who are still using the old SolarEdge Power-Up to unpair their inverter and pair it again. This will automatically use the new Power-Up.\n\nPlease be aware that historical data will temporarily be removed from the app. We are working on restoring this data in the near future.",
"name": "🟡 SolarEdge - missing production data",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:40\u003c/var\u003e CEST"
},
{
"code": "g3rj52fmrx46",
"impact": "critical",
"message": "Together with Solis, we have developed new firmware that resolves the known issues affecting the Tibber–Solis integration. Once your inverter has been updated, the integration should work as intended again.\n\nPlease read and follow the instructions here:\n\nSE: \u003ca href=\"https://support.tibber.com/sv/articles/15921548-tibber-och-solis-integration-firmwareuppdatering\"\u003ehttps://support.tibber.com/sv/articles/15921548-tibber-och-solis-integration-firmwareuppdatering\u003c/a\u003e\nNL: \u003ca href=\"https://support.tibber.com/nl/articles/15921548-firmware-update-voor-de-tibber-en-solis-integratie\"\u003ehttps://support.tibber.com/nl/articles/15921548-firmware-update-voor-de-tibber-en-solis-integratie\u003c/a\u003e\nDE: \u003ca href=\"https://support.tibber.com/de/articles/15921548-tibber-und-solis-integration-firmware-update\"\u003ehttps://support.tibber.com/de/articles/15921548-tibber-und-solis-integration-firmware-update\u003c/a\u003e",
"name": "🟡 Solis - inverters not always charge with available speed",
"timestamp": "Feb \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e17:45\u003c/var\u003e - Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e12:48\u003c/var\u003e CEST"
}
],
"name": "August",
"year": 2026
},
{
"incidents": [
{
"code": "gl822qglrj6c",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Android - Not possible to add new cars via You - Electric cars, button is grey and not clickable.",
"timestamp": "Jul \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:20\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e10:13\u003c/var\u003e CEST"
},
{
"code": "0x7lrymympvd",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Smart Charging - delay in processing charger events",
"timestamp": "Jul \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e07:05\u003c/var\u003e - \u003cvar data-var='time'\u003e16:58\u003c/var\u003e CEST"
},
{
"code": "vd50wm6j39gg",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Growatt - issues receiving and displaying data",
"timestamp": "Jul \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e09:38\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e15:17\u003c/var\u003e CEST"
},
{
"code": "d11wyvgbqz33",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Netherlands - central database is down, not possible to sign contracts",
"timestamp": "Jul \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e09:42\u003c/var\u003e - \u003cvar data-var='time'\u003e18:31\u003c/var\u003e CEST"
},
{
"code": "qd1r09xfm639",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟡 Huawei - no data or communication due to maintenance at Huawei",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e23:03\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e08:30\u003c/var\u003e CEST"
},
{
"code": "cjvknvgdmhg8",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Growatt - issues receiving and displaying data",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:33\u003c/var\u003e - \u003cvar data-var='time'\u003e15:04\u003c/var\u003e CEST"
},
{
"code": "mr42ltb32ks3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Zappi - Unable to use Smart Charging after update to firmware version 5.733 and 5.736",
"timestamp": "Jun \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e13:11\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:02\u003c/var\u003e CEST"
},
{
"code": "6ml9jqcmgxk0",
"impact": "major",
"message": "A possible fix has been implemented in iOS version 26.28, and we are currently monitoring the results.\n\nIf you still experience issues connecting your Bridge to Wi-Fi, please contact Support. It would be helpful if you could also share a screen recording of the pairing process.",
"name": "🟡 Pulse \u0026 Bridge - some users experiencing issues with connecting to wifi on iOS",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:01\u003c/var\u003e CEST"
}
],
"name": "July",
"year": 2026
}
],
"start_time": "2026-07-01T00:00:00+02:00",
"time_zone": "Stockholm"
},
{
"end_time": "2026-06-30T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "kv5rl2n774t0",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Homevolt - showing offline in the Polarium Home app and Tibber app",
"timestamp": "Jun \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e17:11\u003c/var\u003e - \u003cvar data-var='time'\u003e22:24\u003c/var\u003e CEST"
},
{
"code": "7bhc9znyz6t2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Device pairing - issue pairing devices (vehicles, chargers and inverters) from several brands",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:18\u003c/var\u003e - \u003cvar data-var='time'\u003e18:35\u003c/var\u003e CEST"
},
{
"code": "mv16tq51f2mz",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Pulse and Bridge - issues showing and using Pulse data",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e08:12\u003c/var\u003e - \u003cvar data-var='time'\u003e11:17\u003c/var\u003e CEST"
},
{
"code": "5v4pdz085cbt",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Ford - some users might experience issues with smart charging",
"timestamp": "Jun \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e11:10\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e10:20\u003c/var\u003e CEST"
},
{
"code": "p9kgsnr086b6",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟠 Tibber App – Price notification delivery issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:33\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:01\u003c/var\u003e CEST"
},
{
"code": "f1yv4hl34ht1",
"impact": "none",
"message": "Android version 26.22 is now available for download for all users.\nFord PHEV owners can now pair their vehicle with their Tibber account again.",
"name": "🟡 Ford: Pairing issues on Android-devices for the new Ford API",
"timestamp": "May \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e12:36\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e12:48\u003c/var\u003e CEST"
},
{
"code": "zfm23y292vp7",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Tibber App – Issues with Page Loading and Logging In",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:02\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:16\u003c/var\u003e CEST"
},
{
"code": "0nph9yxkynpz",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Pulse - Issues streaming data to the app and API",
"timestamp": "Jun \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:58\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e20:12\u003c/var\u003e CEST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "k1qj34mgrrnw",
"impact": "none",
"message": "Due to intermittent issues with the Polarium Cloud, Homevolts had issues with connectivity for a short period.",
"name": "Homevolts offline",
"timestamp": "May \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e09:47\u003c/var\u003e - \u003cvar data-var='time'\u003e09:47\u003c/var\u003e CEST"
},
{
"code": "rbzcqdp36pc6",
"impact": "none",
"message": "We are continuing to investigate this issue.",
"name": "🟡 Tesla/Zaptec - Some Tesla-models may struggle with smart charging and Grid Rewards in combination with Zaptec-chargers",
"timestamp": "May \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e10:37\u003c/var\u003e CEST"
},
{
"code": "cwg1p6hhpvw0",
"impact": "none",
"message": "Between the 4th and 13th of May there were issues pairing Pulse and Bridge to our app.\n\nWe also experienced some pairing issues for Pulse and Bridge between May 20th and 22nd.",
"name": "Pairing issues for Pulse and Bridge",
"timestamp": "May \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:55\u003c/var\u003e - \u003cvar data-var='time'\u003e10:55\u003c/var\u003e CEST"
},
{
"code": "qd5m0rxz75d5",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Issues loading widgets, devices and pages in the Tibber-app",
"timestamp": "May \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e15:23\u003c/var\u003e - May \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e09:13\u003c/var\u003e CEST"
},
{
"code": "qdpndn1vlfq8",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Smart Charging - delay in executing charging events",
"timestamp": "May \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e22:11\u003c/var\u003e - May \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:47\u003c/var\u003e CEST"
},
{
"code": "npv0jgdcqch1",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Issues loading the Grid Rewards-screen",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e05:40\u003c/var\u003e - \u003cvar data-var='time'\u003e08:12\u003c/var\u003e CEST"
},
{
"code": "l06dtvyvz1hd",
"impact": "minor",
"message": "We are still investigating how to correct the inaccurate production data recorded in previous months. \nWe expect to have a solution in place by the end of the third quarter.",
"name": "🟡 Analytics – Incorrect Production and Self-Consumption Values for Huawei and SolarEdge Inverters",
"timestamp": "May \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e08:53\u003c/var\u003e CEST"
},
{
"code": "h504qbz3gzgz",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Smart charging: Issues loading pages and widgets for cars and chargers. Affects smart charging-functionality.",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e14:18\u003c/var\u003e - May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e19:46\u003c/var\u003e CEST"
}
],
"name": "May",
"year": 2026
},
{
"incidents": [
{
"code": "k9d5wbk1nctw",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Grid Rewards - Issues loading Grid Rewards-pages in the app",
"timestamp": "Apr \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e14:53\u003c/var\u003e CEST"
},
{
"code": "d2cf90kpmchn",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Smart Charging and Battery - issues creating smart schedules",
"timestamp": "Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e20:49\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e07:18\u003c/var\u003e CEST"
},
{
"code": "m8pthk02yt6y",
"impact": "minor",
"message": "Wallbox has released a firmware update for the Wallbox Max. We advise customers who experienced Smart Charging issues to install the update and verify if the service is now working correctly.",
"name": "🟡 Wallbox Pulsar Max - issues with charging",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e12:35\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e07:26\u003c/var\u003e CEST"
},
{
"code": "019f1lh20hbh",
"impact": "minor",
"message": "The issue has been resolved.\n\nYou can now pair your Volkswagen Hybrid vehicle.",
"name": "🟡 Volkswagen - issues pairing hybrid Volkswagen models",
"timestamp": "Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:46\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e21:50\u003c/var\u003e CEST"
},
{
"code": "c30kf2rs098q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Smart Charging - our integration partner has issues communicating with several brands",
"timestamp": "Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e14:28\u003c/var\u003e - \u003cvar data-var='time'\u003e21:03\u003c/var\u003e CEST"
},
{
"code": "y775nb9rjn0c",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Wallbox - issues pairing Wallbox chargers",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e13:26\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:29\u003c/var\u003e CEST"
},
{
"code": "8ggdyypvknr6",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Tesla - issues getting streamed data from Tesla vehicles",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:07\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:19\u003c/var\u003e CEST"
},
{
"code": "ftnlfbnsgk61",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Smart Charging and Battery - issues creating smart schedules",
"timestamp": "Apr \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e20:05\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:19\u003c/var\u003e CEST"
},
{
"code": "l387d4sc322l",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintance by Huawei from 20:00 on April 24, 2026 to 08:00 on April 27, 2026",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e20:38\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:38\u003c/var\u003e CEST"
},
{
"code": "4fd8qhd3hxp4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Garo - lost access to Garo Entity Pro and Compact chargers",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e20:12\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e15:47\u003c/var\u003e CEST"
},
{
"code": "8cz9g9wrmsrz",
"impact": "minor",
"message": "Due to persistent technical challenges, we have made the difficult decision to discontinue the current SolisCloud Power-up. We understand this may be disappointing.\n\nWhile we are unable to resolve the issues with this version, we are exploring options for a completely new integration in the future with even more functionality. We will provide updates on any new developments via our website and the app.",
"name": "🟡 Solis - Issues pairing Solis-devices to Solis Cloud power-up",
"timestamp": "Aug \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e12:28\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e16:02\u003c/var\u003e CEST"
},
{
"code": "kth0pjmbcqb3",
"impact": "maintenance",
"message": "This incident has been resolved.",
"name": "🔴 Huawei - (battery) inverters not reachable",
"timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e22:57\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:32\u003c/var\u003e CEST"
},
{
"code": "cjplsgjn0z0n",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintance by Huawei from 20:00 on April 17, 2026 to 08:00 on April 20, 2026",
"timestamp": "Apr \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e20:00\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e CEST"
},
{
"code": "m56j2vxkjr0d",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🔴 VAG Group - not all users need to re-pair their car",
"timestamp": "Apr \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e16:32\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e08:29\u003c/var\u003e CEST"
},
{
"code": "50z9y6xxvyft",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Easee - We are currently not able to control some Easee chargers",
"timestamp": "Apr \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e01:25\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e08:05\u003c/var\u003e CEST"
},
{
"code": "77yt14qlzvx9",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Pulse IR: Issues connecting Pulse IR to Tibber using iOS.",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e12:46\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:49\u003c/var\u003e CEST"
},
{
"code": "15gffkzvxc22",
"impact": "minor",
"message": "We are closing this message because the issue is not within our systems. The Home Assistant community developers are currently investigating the bug. In the meantime, we recommend setting up the automation.",
"name": "🟡 Home Assistant - issues maintaning connection to Tibber API",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e16:13\u003c/var\u003e - Apr \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e07:56\u003c/var\u003e CEST"
}
],
"name": "April",
"year": 2026
}
],
"start_time": "2026-04-01T00:00:00+02:00",
"time_zone": "Stockholm"
},
{
"end_time": "2026-03-31T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "j88yjp8r52k7",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🟡 Solis battery – some users experiencing reduced solar energy production",
"timestamp": "Mar \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e11:58\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e22:49\u003c/var\u003e CEST"
},
{
"code": "7zwj7xbjmg5t",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🟠 Kostal - Issues charging Kostal-batteries with energy from the grid",
"timestamp": "Jan \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e13:02\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e22:48\u003c/var\u003e CEST"
},
{
"code": "skw79jgfqw3z",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Grid Rewards - Grid Reward screen and widget not loading",
"timestamp": "Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e16:46\u003c/var\u003e - \u003cvar data-var='time'\u003e22:42\u003c/var\u003e CEST"
},
{
"code": "ry62cbdjy5j8",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Skoda - Lost access to vehicles in the Tibber-app and vehicles that have stopped updating information",
"timestamp": "Mar \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e21:41\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e17:06\u003c/var\u003e CEST"
},
{
"code": "tqjyy0th3n7q",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Volkswagen - issues with car pairing",
"timestamp": "Mar \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:26\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e17:05\u003c/var\u003e CEST"
},
{
"code": "tcmnv6y8zwxg",
"impact": "critical",
"message": "Due to persistent technical challenges, we have made the difficult decision to discontinue the current Panasonic Power-up. We understand this may be disappointing.\n\nWhile we are unable to resolve the issues with this version, we are exploring options for a completely new integration in the future. We will provide updates on any new developments via our website and the app.",
"name": "🔴 Panasonic Comfort Cloud - Connectivity issue",
"timestamp": "Jun \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e19:21\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e16:16\u003c/var\u003e CEST"
},
{
"code": "04x6h26fy7y6",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Smart Charging - iOS app shows price line off by one hour in the charging timeline",
"timestamp": "Mar \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e10:32\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:27\u003c/var\u003e CEST"
},
{
"code": "r5x8jhf43hp9",
"impact": "minor",
"message": "A permanent solution has been released in a new app update. Please go to the Play Store and update the Tibber app to version 26.12.\n\nAfter the app update, some users may see the price widget at the bottom of the home screen. To move it, press and hold the widget, then drag it to the desired position at the top of the screen.",
"name": "🔴 Android - Price widget missing in older app versions after app crash fix",
"timestamp": "Mar \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e08:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:27\u003c/var\u003e CEST"
},
{
"code": "9lkdsx8lvy8x",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🔴 Smart Charging - issues creating and executing Smart Charging schedules",
"timestamp": "Mar \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:54\u003c/var\u003e - \u003cvar data-var='time'\u003e15:39\u003c/var\u003e CET"
},
{
"code": "9zqt3y5085n5",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Ford - 403 error when attempting to add Ford-vehicles",
"timestamp": "Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e13:12\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e08:58\u003c/var\u003e CET"
},
{
"code": "7lfrd72p4yl3",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Easee - Communication and pairing issues with Easee chargers",
"timestamp": "Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e21:26\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e10:23\u003c/var\u003e CET"
},
{
"code": "7h21kvzjv51h",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Kostal - we have lost communication with Kostal devices",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:58\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e21:00\u003c/var\u003e CET"
},
{
"code": "xlzx6jprfp5z",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Solax - we have lost communication with Solax devices",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:56\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e20:59\u003c/var\u003e CET"
},
{
"code": "2qjtx8dpkspl",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Solis (Bridge) - we have lost communication with Solis battery devices",
"timestamp": "Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e19:43\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e20:59\u003c/var\u003e CET"
},
{
"code": "tyxhx2g160zw",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 go-e are experiencing issues",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e09:54\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:16\u003c/var\u003e CET"
},
{
"code": "fshkyggpsnsl",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Tibber App - issues loading home screen",
"timestamp": "Mar \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e10:20\u003c/var\u003e - \u003cvar data-var='time'\u003e13:37\u003c/var\u003e CET"
},
{
"code": "1lf9yk9mg26p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Smart Charging - delay in consuming events",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:03\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:03\u003c/var\u003e CET"
},
{
"code": "fxkglfyvcdly",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Solar inverter widget – no solar production data shown in the iOS app",
"timestamp": "Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e07:57\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:03\u003c/var\u003e CET"
},
{
"code": "mxg326fd8t2t",
"impact": "major",
"message": "We have found a solution for the issue involving Perific load balancing. \nSince we cannot see which users are using Perific for load balancing, please contact support and ask them to activate the solution on your Tibber account.",
"name": "🟡 Smart Charging – Users with a Zaptec charger and a Perific One load balancer may experience “charging outside of schedule”.",
"timestamp": "Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e13:50\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e08:07\u003c/var\u003e CET"
},
{
"code": "3p6mnplphb4n",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Easee - loss of data from Easee chargers",
"timestamp": "Mar \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:05\u003c/var\u003e CET"
},
{
"code": "1mvfwm0wp5jr",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Grid Rewards - charging summary and timeline doesn't show full amount of earned Grid Rewards in a session",
"timestamp": "Mar \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e16:53\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:21\u003c/var\u003e CET"
},
{
"code": "rnqcl7jp6lbq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Keba - issues with receiving current charging speed data affecting Grid Rewards",
"timestamp": "Mar \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e16:54\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:04\u003c/var\u003e CET"
},
{
"code": "mnjs13lts2p7",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Smart Scheduling - issues with creating smart schedules for cars and batteries",
"timestamp": "Mar \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e11:57\u003c/var\u003e - \u003cvar data-var='time'\u003e18:21\u003c/var\u003e CET"
},
{
"code": "3wg48tjxv3v2",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🔴 Peak Control - issue with Ellevio peak control data",
"timestamp": "Mar \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e16:01\u003c/var\u003e - \u003cvar data-var='time'\u003e17:12\u003c/var\u003e CET"
},
{
"code": "bgwq2dnj48sw",
"impact": "critical",
"message": "We have implemented a few more improvements, and the results show that this issue has been resolved.",
"name": "🔴 iOS: Issues with customers getting logged out of app due to price-widget for iOS",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e11:29\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e16:37\u003c/var\u003e CET"
},
{
"code": "s5b2fr5k3rft",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 App - tomorrow's prices are not yet available in the app",
"timestamp": "Mar \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:42\u003c/var\u003e - \u003cvar data-var='time'\u003e16:26\u003c/var\u003e CET"
},
{
"code": "flp73w0zg86k",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🔴 Tibber app -price notifications are not being sent in Sweden, Germany, and the Netherlands.",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e11:24\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e21:52\u003c/var\u003e CET"
},
{
"code": "j03qmw19b32w",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Issues loading Tibber-app and widgets",
"timestamp": "Mar \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e10:48\u003c/var\u003e - \u003cvar data-var='time'\u003e13:54\u003c/var\u003e CET"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "6xycmm4k78wk",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Smart heating - Issues with Smart Heating causing temperatures to not update in native app.",
"timestamp": "Feb \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:49\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:51\u003c/var\u003e CET"
},
{
"code": "ksrd77q6d6fs",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🔴 Tibber app -home screen not loading for German customers",
"timestamp": "Feb \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e12:31\u003c/var\u003e - \u003cvar data-var='time'\u003e13:15\u003c/var\u003e CET"
},
{
"code": "f9lgsr08nwps",
"impact": "minor",
"message": "Our investigation has found that the instability issue lies solely with the Home Assistant integration.\nWe will publish a new status message with a temporary workaround for users of the Home Assistant Tibber integration.",
"name": "🟡 Tibber API - instability of our public API",
"timestamp": "Feb \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e22:49\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e16:04\u003c/var\u003e CET"
},
{
"code": "s1lqqklw7046",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Zaptec - we are currently unable to control Zaptec chargers",
"timestamp": "Feb \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e01:03\u003c/var\u003e - \u003cvar data-var='time'\u003e16:01\u003c/var\u003e CET"
},
{
"code": "6l8qlbv47qr9",
"impact": "major",
"message": "Important: We will re-open a new status message about the Fronius solar inverter pairing issues",
"name": "🟠 Fronius - Pairing issues with solar inverters from Fronius",
"timestamp": "Oct \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e11:15\u003c/var\u003e - Feb \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e10:55\u003c/var\u003e CET"
},
{
"code": "gv7s68xrwsw6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Tibber App - issues creating Tibber account",
"timestamp": "Feb \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e10:28\u003c/var\u003e - \u003cvar data-var='time'\u003e11:24\u003c/var\u003e CET"
},
{
"code": "7b4h9d4n9n7r",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Tibber app - home screen not loading widgets",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e12:15\u003c/var\u003e - \u003cvar data-var='time'\u003e15:00\u003c/var\u003e CET"
},
{
"code": "hhcy7bpq8s5j",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "🔴 Smart Charging: issues with communicating with partner API; users with a connected Tesla, Keba or Garo charger are affected",
"timestamp": "Feb \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e18:16\u003c/var\u003e - \u003cvar data-var='time'\u003e19:41\u003c/var\u003e CET"
}
],
"name": "February",
"year": 2026
},
{
"incidents": [
{
"code": "9dctdnz43xhr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "🟠 Fronius - Issues receiving status updates from Fronius Chargers",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:07\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e CET"
},
{
"code": "n4v383vvc44p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Smart Charging - some users are experiencing suboptimal charging schedules",
"timestamp": "Jan \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e16:46\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e14:42\u003c/var\u003e CET"
},
{
"code": "5q0mk7tvld4r",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Grid Rewards - widget disappears and Grid Reward screen not loading",
"timestamp": "Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:11\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e07:55\u003c/var\u003e CET"
},
{
"code": "rwjpz5sk216b",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Grid Rewards - charging summary doesn't show full amount of earned Grid Rewards in a session",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e07:40\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e10:08\u003c/var\u003e CET"
},
{
"code": "1fxwc8yx1zbn",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟡 Huawei - issues communicating with Huawei batteries",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e10:12\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:07\u003c/var\u003e CET"
},
{
"code": "wfyg3tbzn3kh",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟠 Solis - unkown status and no active smart control of Solis battery",
"timestamp": "Jan \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e14:40\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:45\u003c/var\u003e CET"
},
{
"code": "ngx68wl0fy26",
"impact": "minor",
"message": "We are continuing to develop the Solis integration and hope to be able to take it out of the beta phase soon.\n\nIn recent weeks, we have added more and more Peak Tariffs from Swedish grid operators, which are now taken into account in the Smart Schedules. The aim is to add the rest of the grid operators during the first and second quarter of 2026.",
"name": "🟡 Solis battery control - under development",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e14:00\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:39\u003c/var\u003e CET"
},
{
"code": "w3r52wlz9gc9",
"impact": "none",
"message": "NIO has implemented a number of improvements, which have resulted in Smart Charging is functioning again.\n\nIn the unlikely event that you still experience problems, please send a message to support so that we can investigate your specific case.",
"name": "⚪️ NIO - some customers can experience problems with Smart Charging",
"timestamp": "Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e10:11\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:32\u003c/var\u003e CET"
},
{
"code": "02vmx1k6w40k",
"impact": "none",
"message": "This incident has been resolved.",
"name": "🟡 Tibber Pulse - cost of today's consumption is missing",
"timestamp": "Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e07:04\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:48\u003c/var\u003e CET"
},
{
"code": "8xmjd37jyrx6",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "🟠 Home Assistant - Tibber integration not working for 2026.1",
"timestamp": "Jan \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:59\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e07:01\u003c/var\u003e CET"
},
{
"code": "66h03t8gc8nk",
"impact": "minor",
"message": "Due to technical challenges we have decided to not go forward with mending the current integration for Hyundai. The power-up has been removed for new pairings from the app. \nConnected cars will stay connected until the connection is lost or the car is disconnected, at which point it will not be possible to pair the car again.\n\nIf you have an integrated charger you can add your car as non-integrated and smart charge via your integrated charger.\n\nHopefully the integration will be back some time in the future.",
"name": "🟡 Hyundai - Lost connection to vehicles and pairing issues",
"timestamp": "Oct \u003cvar data-var='date'\u003e16\u003c/var\u003e, \u003cvar data-var='time'\u003e13:44\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:34\u003c/var\u003e CET"
},
{
"code": "6pc5s8w1f7hh",
"impact": "minor",
"message": "Due to technical challenges we have decided to not go forward with mending the current integration for KIA. The power-up has been removed for new pairings from the app. \nConnected cars will stay connected until the connection is lost or the car is disconnected, at which point it will not be possible to pair the car again.\n\nIf you have an integrated charger you can add your car as non-integrated and smart charge via your integrated charger.\n\nHopefully the integration will be back some time in the future.",
"name": "KIA - Lost connection to vehicles and pairing issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e16:20\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e09:34\u003c/var\u003e CET"
},
{
"code": "dcwmntywz7fw",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "go-e - lost connection with some go-e chargers",
"timestamp": "Jan \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e16:14\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e22:56\u003c/var\u003e CET"
},
{
"code": "n0g2v1fgw3w2",
"impact": "critical",
"message": "Missing earnings have been restored in the app for affected users.",
"name": "Grid Rewards earnings not visible in the app",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e11:26\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:18\u003c/var\u003e CET"
},
{
"code": "f5b9rhjzrddc",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Norway: Incorrect, high grid fee-prices in app",
"timestamp": "Dec \u003cvar data-var='date'\u003e31\u003c/var\u003e, \u003cvar data-var='time'\u003e15:51\u003c/var\u003e - Jan \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e08:48\u003c/var\u003e CET"
}
],
"name": "January",
"year": 2026
}
],
"start_time": "2026-01-01T00:00:00+01:00",
"time_zone": "Stockholm"
},
{
"end_time": "2025-12-31T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "9xm8n2hw24qv",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Pulse - Pulse widget is missing phase load view",
"timestamp": "Dec \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e08:14\u003c/var\u003e - \u003cvar data-var='time'\u003e10:50\u003c/var\u003e CET"
},
{
"code": "yhmlrx0d7wlf",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Missing tomorrow's spot prices for some homes in Sweden and the Netherlands.",
"timestamp": "Dec \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e13:28\u003c/var\u003e - \u003cvar data-var='time'\u003e15:26\u003c/var\u003e CET"
},
{
"code": "2g2b4gxfdns1",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Grid Rewards - Grid Reward screen not working for some users",
"timestamp": "Dec \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e08:48\u003c/var\u003e - \u003cvar data-var='time'\u003e12:28\u003c/var\u003e CET"
},
{
"code": "4bq3pgtd04ht",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Easee - Issues collecting charger-observations from Easee, missing new status updates.",
"timestamp": "Dec \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:29\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e14:10\u003c/var\u003e CET"
},
{
"code": "r7vtc3g9rqb2",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Ebeco - Devices are missing historical sensor data in the Tibber-app",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e11:44\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e14:26\u003c/var\u003e CET"
},
{
"code": "jjgw52pj0kyr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Grid Rewards unavailable - Issues loading Grid Reward in app",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e19:17\u003c/var\u003e - \u003cvar data-var='time'\u003e20:56\u003c/var\u003e CET"
},
{
"code": "dbj6q9jxc6s5",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance to some of our services",
"timestamp": "Dec \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e CET"
},
{
"code": "zpxk7mpq4m4q",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance to some of our services",
"timestamp": "Dec \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:42\u003c/var\u003e CET"
},
{
"code": "96869xrtdgnp",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Maintenance to some of our services",
"timestamp": "Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e10:00\u003c/var\u003e CET"
},
{
"code": "rvz17qnq36lh",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Tesla - Delays in processing events from Tesla, cars not seen at home or connected to charger",
"timestamp": "Dec \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e13:49\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:09\u003c/var\u003e CET"
},
{
"code": "f9h4b1gd0d8y",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Mainatenance to some of our services",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:30\u003c/var\u003e CET"
},
{
"code": "027jj7m3g9rr",
"impact": "critical",
"message": "The issue has been resolved by Adax",
"name": "Adax devices are unavailable in the Tibber-app.",
"timestamp": "Nov \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e11:55\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e08:12\u003c/var\u003e CET"
},
{
"code": "wchj4spv2cgn",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Delay in collecting invoices through Direct Debit in the Netherlands",
"timestamp": "Nov \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e13:51\u003c/var\u003e - Dec \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e14:54\u003c/var\u003e CET"
},
{
"code": "07bfdlpv8p4m",
"impact": "major",
"message": "The issue has been resolved by Easee.",
"name": "Easee - Unable to override charging schedules set in the Easee-app",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:36\u003c/var\u003e - \u003cvar data-var='time'\u003e18:24\u003c/var\u003e CET"
},
{
"code": "wmx5jrj78ck1",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Car-widgets missing from the Tibber-app",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:53\u003c/var\u003e - \u003cvar data-var='time'\u003e13:51\u003c/var\u003e CET"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "gs6f50dmn0p3",
"impact": "none",
"message": "Interruptions in the Peak Control-service has caused Peak Control to fail, not adjusting chargers correctly, during the weekend, affecting Norwegian and Swedish-customers.\n\nThe interruptions have been resolved from 08:00 Dec. 1st.",
"name": "Peak Control - Issues with Peak Control (effektkontroll/-balansering) during the weekend",
"timestamp": "Nov \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e13:00\u003c/var\u003e - \u003cvar data-var='time'\u003e13:00\u003c/var\u003e CET"
},
{
"code": "ymwrmfk2qhlq",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Volkswagen - Necessary to disconnect and re-pair your Volkswagen to establish a new connection",
"timestamp": "Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:03\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e08:36\u003c/var\u003e CET"
},
{
"code": "wkm783yngljc",
"impact": "minor",
"message": "German prices are now also available in the app.",
"name": "Tibber App – tomorrow's prices are not available in the app for the Netherlands and Germany.",
"timestamp": "Nov \u003cvar data-var='date'\u003e25\u003c/var\u003e, \u003cvar data-var='time'\u003e15:22\u003c/var\u003e - \u003cvar data-var='time'\u003e17:01\u003c/var\u003e CET"
},
{
"code": "xs74cblx6fh1",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Pulse Bridge and Watty - issue with connecting to wifi network using the iOS app",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e16:58\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e13:12\u003c/var\u003e CET"
},
{
"code": "0tpctms0wjlp",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Go-e - issues receiving state updates from Go-E",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:05\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:36\u003c/var\u003e CET"
},
{
"code": "g0ghpbvs0099",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Tesla - State of Charge (SoC) does not get updated",
"timestamp": "Nov \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:09\u003c/var\u003e - \u003cvar data-var='time'\u003e15:36\u003c/var\u003e CET"
},
{
"code": "b62kmgr23rgq",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Volkswagen - we are having issues receiving status updates from Volkswagen affecting Smart Charging",
"timestamp": "Nov \u003cvar data-var='date'\u003e19\u003c/var\u003e, \u003cvar data-var='time'\u003e14:36\u003c/var\u003e - \u003cvar data-var='time'\u003e17:05\u003c/var\u003e CET"
},
{
"code": "pdl6101nm6lq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Tibber - contract calculation tool currently unavailable in the Netherlands due to Cloudflare problems.",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e15:23\u003c/var\u003e - \u003cvar data-var='time'\u003e21:56\u003c/var\u003e CET"
},
{
"code": "prdrvj8v94vq",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Go-e: Connection issues with chargers from Go-e",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:56\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e14:20\u003c/var\u003e CET"
},
{
"code": "n0x6rljp1qts",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Easee - Issues collecting charger-observations from Easee, missing new status updates.",
"timestamp": "Nov \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e15:20\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:27\u003c/var\u003e CET"
},
{
"code": "914wwp6c9l6g",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Smart Charging - issues executing charging schedules, showing (car) widgets and charging consumption data",
"timestamp": "Nov \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e08:13\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e11:26\u003c/var\u003e CET"
},
{
"code": "9yjcl6chr4g4",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Tibber App Analysis is unavailable.",
"timestamp": "Nov \u003cvar data-var='date'\u003e13\u003c/var\u003e, \u003cvar data-var='time'\u003e10:05\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e08:03\u003c/var\u003e CET"
},
{
"code": "vyjnv7lvkkvf",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Skoda - Lost connection to vehicles and pairing issues",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:09\u003c/var\u003e - \u003cvar data-var='time'\u003e14:53\u003c/var\u003e CET"
},
{
"code": "pq29x2qrc5db",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Zaptec - issues with communication with Zaptec chargers",
"timestamp": "Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e07:33\u003c/var\u003e - \u003cvar data-var='time'\u003e15:12\u003c/var\u003e CET"
},
{
"code": "x7gbd5g7700p",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Skoda - Issues adding cars from Skoda to the Tibber-app",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:18\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:12\u003c/var\u003e CET"
},
{
"code": "sxmrq2vhp1gl",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Audi - Issues adding cars from Audi to the Tibber-app",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e15:21\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e14:12\u003c/var\u003e CET"
},
{
"code": "81bvz458qq20",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Zaptec - Issues adding Zaptec-chargers to the Tibber-app using iOS",
"timestamp": "Nov \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e14:54\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:00\u003c/var\u003e CET"
},
{
"code": "9jqjjn05h1tx",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Sweden: Unable to sign energy deal with BankID",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e09:46\u003c/var\u003e - \u003cvar data-var='time'\u003e10:42\u003c/var\u003e CET"
},
{
"code": "cb219r7w94pp",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Smart Charging - issues with correct status updates for chargers, sending start commands to disconnected chargers",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e08:21\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:35\u003c/var\u003e CET"
}
],
"name": "November",
"year": 2025
},
{
"incidents": [
{
"code": "8crmsnx6mj14",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Smart schedules - issues creating schedules for both EV's and home batteries",
"timestamp": "Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e11:54\u003c/var\u003e - \u003cvar data-var='time'\u003e15:11\u003c/var\u003e CET"
},
{
"code": "lh015lng4dnn",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "Volvo - Integration is down",
"timestamp": "Oct \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:40\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e08:18\u003c/var\u003e CET"
},
{
"code": "k0rwclklsvzr",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Tesla - issues communicating with vehicles due to connectivity problems over cell network on the Tesla platform",
"timestamp": "Oct \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e16:30\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:12\u003c/var\u003e CET"
},
{
"code": "7yxrdk0shn46",
"impact": "minor",
"message": "We have developed a completely new Huawei integration to address these issues and to add support for batteries! This new integration is now available to all users in Tibber Labs!\n\nGo to the “You” menu, open Tibber Labs, and enable “New power-ups.”\nAfter that, the new integration will appear in the power-up list under both Solar and Battery.",
"name": "Huawei - Pairing issues and missing data",
"timestamp": "Jul \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e13:40\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e13:23\u003c/var\u003e CEST"
},
{
"code": "83s1cm85kpqw",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Tibber Support - due to problems at a provider communication with support is currently delayed.",
"timestamp": "Oct \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e09:48\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e21\u003c/var\u003e, \u003cvar data-var='time'\u003e10:44\u003c/var\u003e CEST"
},
{
"code": "s7rdk81kpmxj",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "App is partially down - issues loading information",
"timestamp": "Oct \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e14:01\u003c/var\u003e - \u003cvar data-var='time'\u003e17:24\u003c/var\u003e CEST"
},
{
"code": "kq99f906vsrv",
"impact": "major",
"message": "This incident has been resolved.",
"name": "App is partially down - issues loading information",
"timestamp": "Oct \u003cvar data-var='date'\u003e10\u003c/var\u003e, \u003cvar data-var='time'\u003e10:25\u003c/var\u003e - \u003cvar data-var='time'\u003e10:58\u003c/var\u003e CEST"
},
{
"code": "2thq99h679bw",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Issues loading devices on the home screen, such as Pulse and heating-devices.",
"timestamp": "Oct \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e10:14\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e9\u003c/var\u003e, \u003cvar data-var='time'\u003e09:03\u003c/var\u003e CEST"
},
{
"code": "lysw8c2vx708",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "BMW and Mini – It is not possible anymore to connect or receive data from vehicles.",
"timestamp": "Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:35\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e08:32\u003c/var\u003e CEST"
},
{
"code": "pn3r389gbhvq",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Ebeco - Devices are missing historical sensor data in the Tibber-app",
"timestamp": "Jul \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:31\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:42\u003c/var\u003e CEST"
},
{
"code": "97k4n2bxklld",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Peak Control is down (Consumption limit control)",
"timestamp": "Oct \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e11:05\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:38\u003c/var\u003e CEST"
},
{
"code": "274bzpqs0s4x",
"impact": "critical",
"message": "This incident has been resolved.",
"name": "BMW and Mini – It is currently not possible to connect or receive data, which is causing problems with Smart Charging.",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e14:33\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e09:34\u003c/var\u003e CEST"
},
{
"code": "s50yzl2v2njm",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Ford - issues detecting a valid location for some Ford vehicles",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e08:54\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:42\u003c/var\u003e CEST"
},
{
"code": "r7kmg5bclg8v",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Norway - unable to sign a contract using Bank-ID on Android devices",
"timestamp": "Jul \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e11:05\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:42\u003c/var\u003e CEST"
},
{
"code": "lqbgp4kghtkg",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Smart charging: Some customers are seeing charging schedules that include solar charging without having solar production on their homes",
"timestamp": "Sep \u003cvar data-var='date'\u003e12\u003c/var\u003e, \u003cvar data-var='time'\u003e19:20\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:42\u003c/var\u003e CEST"
},
{
"code": "41qbr1t36sjl",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Homevolt - some users may not receive updated battery schedules",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e18:38\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:41\u003c/var\u003e CEST"
},
{
"code": "psghq18jsz6s",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Prices - Tomorrow’s prices for the Netherlands and Germany are delayed",
"timestamp": "Sep \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e14:04\u003c/var\u003e - Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:41\u003c/var\u003e CEST"
}
],
"name": "October",
"year": 2025
}
],
"start_time": "2025-10-01T00:00:00+02:00",
"time_zone": "Stockholm"
}
]
}