Snapshot 155027
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
Skip to content Fly.io Sub-processors Last updated: 2026-10-24 Fly.io uses the following sub-processors to assist in providing our services. Sub–processor Location Activity Anthropic United States AI-assisted log analysis, support responses, and signup classification AWS United States Account management, backup storage, engineering support CacheNetworks United States Hosting provider ClickHouse United States Audit log storage for control plane API requests Customer.io United States Newsletters and transactional email DataPacket United Kingdom Hosting provider Depot United States Customer software builds Discord United States Customer support communication Discourse United States Customer support communication Dropbox Sign United States Agreement signing (DPA, BAA, NDA) Google United States Productivity suite and cloud infrastructure Help Scout United States Customer support communication Honeycomb United States Tracing and observability HubSpot United States Customer relationship management incident.io United Kingdom Incident response and on-call management IPinfo United States Signup IP geolocation and risk scoring Latitude United States Hosting provider LaunchDarkly United States Feature rollout management Mailgun United States Transactional email Metronome United States Billing NetActuate United States Hosting provider OpenAI United States Incident summary generation OpenRouter United States AI model routing for internal tooling PeopleDataLabs United States Signup risk scoring Plain United Kingdom Customer support communication PostHog Germany Product analytics RudderStack United States Product analytics Sentry United States Error reporting Slab United States Knowledge management Slack United States Customer support communication Snowflake United States Customer relationship management Stripe United States Payment processing, fraud and abuse prevention Tigris United States Object storage for Sprites Timescale United States Time-series metrics storage Vultr United States Hosting provider AI vendors Anthropic, OpenAI and OpenRouter are used only by Fly.io’s internal tooling, under our AI usage policy. We never send the contents of your volumes, or the bodies of requests to your applications, to an AI vendor. OpenRouter routes a request to a third-party model provider; our policy limits its internal use to providers whose terms prohibit training on the content, and OpenRouter itself does not train on inputs or outputs. During support and abuse investigations, the data that can be processed is account and organization metadata, support ticket text, and platform log lines, which include whatever your application writes to stdout. For Managed Postgres, our support tooling can also process a cluster’s Postgres logs and, when a Fly.io operator runs a read-only diagnostic query during an investigation, the results of that query. Changes Additions to and removals from this list are recorded here. Under section 6.3 of our Data Processing Agreement, a new or replacement sub-processor is listed here at least 30 days before it processes customer personal data, this page is the notice of that appointment, and objections on data protection grounds may be sent to compliance@fly.io within 10 days of the listing. 2026-10-24: Added ClickHouse and OpenRouter. Neither processes customer personal data before 2026-11-23. 2026-09-24: Added Dropbox Sign, incident.io, and Vultr. 2026-05-18: Removed Equinix and OVH.