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Skip to navigationSkip to main content Text, Inc. Built for enterprise. Cleared for procurement. Security, compliance, and control — already in place. Text us!Opens in new tab | Text services statusOpens in new tab [email protected] Privacy PolicyOpens in new tab Your support team handles more customer conversations in a week than your sales team sees in a month. Most of them contain buying signals — product questions, hesitation at checkout, return inquiries that your business misses. Give them the secure tools to close. Compliance SOC 2 Type 2 PCI DSS - SAQ A GDPR CCPA WCAG 2.2 Data Privacy Framework BBB Accredited Business Meta Business Partner EcoVadis Resources View all Agreement Terms of Use Opens in new tab Privacy Policy Opens in new tab DPA - Data Processing Addendum Opens in new tab Policies Cookie Policy Opens in new tab Business Code of Conduct Opens in new tab System Availability Information Enterprise Service Level Agreement View 16 more Certificates SOC 2 Type 2 Report Certificate of PCI DSS Merchant Compliance View 2 more AI Transparency AI Principles Opens in new tab AI Code of Conduct Opens in new tab VAPT - Vulnerability Assessment and Penetration Testing Penetration Test - Attestation Letter Penetration Test - Full Report PCI - Vulnerability Assessment Opens in new tab Finance ACH, Direct Deposit or Wire Form Other resources Our Vision Opens in new tab Our Team Opens in new tab Text | BBB Opens in new tab Data Privacy Framework - Participant Profile Opens in new tab View 1 more Controls View all Infrastructure security Remote access encrypted enforced Production database access restricted Unique production database authentication enforced View 18 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Portable media encrypted View 10 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 6 more Product security controls Internal security procedures Continuity and Disaster Recovery plans established Continuity and disaster recovery plans tested Cybersecurity insurance maintained View 32 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted request Data classification policy established View 18 more Data and privacy controls Subprocessors View all Google Cloud Platform • Cloud Service Provider US (Dallas, Iowa) EU (Frankfurt) Google Cloud Platform (GCP) provides cloud infrastructure and services used by the organisation to host and operate applications, data, and workloads in a secure and scalable environment. Amazon Web Services LLC (AWS) • Cloud Service Provider USA, EU Amazon Web Services (AWS) offers a comprehensive suite of cloud solutions, including Amazon S3 for highly durable object storage, designed to power modern applications OpenAI OpCo, LLC • Engineering US and various locations worldwide Provider of AI models and APIs used to support internal operations and enhance product features. Functional Software, Inc. (Sentry) • Engineering USA Monitor application performance to ensure high-quality service/Crash reports, bug tracking in integrations. Updates View all Compliance Update: PCI DSS Merchant Compliance Certificate Published July 7, 2026 This update incorporates the results of the latest quarterly vulnerability scans and confirms our continued compliance with PCI DSS requirements. We remain committed to maintaining a high standard of security and transparency for our customers. Compliance SOC 2 Type 2 Attestation Confirmation Published May 18, 2026 We are pleased to announce the successful completion of our SOC 2 Type 2 audit. Following the conclusion of the three-month observation period initiated in February 2026, our independent third-party auditor has completed their evaluation of the operating effectiveness of our security controls. The full SOC 2 Type 2 Report is available upon request through our Trust Center, while the SOC 2 Type 2 Attestation Letter is publicly available. Compliance Update: PCI DSS Merchant Compliance Certificate Published March 17, 2026 This update incorporates the results of the latest quarterly vulnerability scans and confirms our continued compliance with PCI DSS requirements. We remain committed to maintaining a high standard of security and transparency for our customers. Security Penetration Test 2026 Attestation Letter and Report Available Published February 27, 2026 We are pleased to announce the completion of our 2026 independent third-party penetration test. Both the official attestation letter and the penetration test report are available upon request through our Trust Center, subject to our standard access and confidentiality requirements. This assessment further demonstrates our on going commitment to maintaining a strong security posture and safeguarding our customers’ data.