Snapshot 17128
Normalized text
Scripts and page chrome removed; this is what change detection compares.
Skip to navigationSkip to main content BetterCloud BetterCloud is a complete and insights fueled platform for end-to-end SaaS management for IT. Track your applications and expenses, automate user permissions and access, manage compliance, and secure your cloud files. [email protected] Privacy PolicyOpens in new tab Subprocessors Google LLC • Hosting, Storage and Processing Customer Data HQ Location - US WebsiteOpens in new tab API gateway for SaaS applications connected through the Platform API. BetterCloud’s data team uses the Google Cloud Platform to perform aggregate customer usage analysis to improve the product. Main hosting provider for the production application. Primary holder of application data. AI/ML Tooling. Auth0, Inc. • Security - Authentication HQ Location - US WebsiteOpens in new tab Authentication mechanism for OAuth2-based logins and scope acceptance during Connector registration. Creates a common authentication and registration interface for the many SaaS applications with which BetterCloud connects. Pendo.io, Inc. • Data Analytics HQ Location - US WebsiteOpens in new tab Analyzes how users are utilizing the application using programmed specific page events. FullStory, Inc. • Data Analytics HQ Location - US WebsiteOpens in new tab Analyzes user behavior while utilizing the application. Marketo, Inc. • Marketing HQ Location - US WebsiteOpens in new tab Notifications are coordinated using this application. Salesforce.com, Inc. • Customer Service HQ Location - US WebsiteOpens in new tab Manages customer support ticket routing and live support chat (Service Cloud). Coordinate notifications and customer communications. Twilio Inc. • Customer Support HQ Location - US WebsiteOpens in new tab Sends application texts/SMS for customer configured alerts. Elevio Pty Ltd. • Customer Service HQ Location - AU WebsiteOpens in new tab Provides in-app support documentation services. Zoom Video Communications, Inc • Video Communication HQ Location - US WebsiteOpens in new tab Video communication & collaboration solution. Bugsnag, Inc. • Error Monitoring HQ Location - US WebsiteOpens in new tab Detects and analyzes user errors in the application. 1-10 of 21 results Showresults per page All subprocessors Google LLC [Website](https://cloud.google.com/) API gateway for SaaS applications connected through the Platform API. BetterCloud’s data team uses the Google Cloud Platform to perform aggregate customer usage analysis to improve the product. Main hosting provider for the production application. Primary holder of application data. AI/ML Tooling. Hosting, Storage and Processing Customer Data HQ Location - US https://cloud.google.com/ Auth0, Inc. [Website](https://auth0.com/) Authentication mechanism for OAuth2-based logins and scope acceptance during Connector registration. Creates a common authentication and registration interface for the many SaaS applications with which BetterCloud connects. Security - Authentication HQ Location - US https://auth0.com/ Pendo.io, Inc. [Website](https://www.pendo.io/) Analyzes how users are utilizing the application using programmed specific page events. Data Analytics HQ Location - US https://www.pendo.io/ FullStory, Inc. [Website](https://www.fullstory.com/) Analyzes user behavior while utilizing the application. Data Analytics HQ Location - US https://www.fullstory.com/ Marketo, Inc. [Website](https://www.marketo.com/) Notifications are coordinated using this application. Marketing HQ Location - US https://www.marketo.com/ Salesforce.com, Inc. [Website](https://www.salesforce.com/) Manages customer support ticket routing and live support chat (Service Cloud). Coordinate notifications and customer communications. Customer Service HQ Location - US https://www.salesforce.com/ Twilio Inc. [Website](https://www.twilio.com/) Sends application texts/SMS for customer configured alerts. Customer Support HQ Location - US https://www.twilio.com/ Elevio Pty Ltd. [Website](https://elev.io/) Provides in-app support documentation services. Customer Service HQ Location - AU https://elev.io/ Zoom Video Communications, Inc [Website](https://zoom.us/) Video communication & collaboration solution. Video Communication HQ Location - US https://zoom.us Bugsnag, Inc. [Website](https://www.bugsnag.com/) Detects and analyzes user errors in the application. Error Monitoring HQ Location - US https://www.bugsnag.com Atlassian Pty Ltd. [Website](https://www.atlassian.com/) Manages the resolution of errors in the application. Statuspage: subscription to incident and service window updates for File Governance. Project, Ticket, and Operations Management HQ Location - AU https://www.atlassian.com/ Appcues, Inc. [Website](https://www.appcues.com/) Analyzes use of the application through programmed specific page events. Data Analytics HQ Location - US https://www.appcues.com/ Olark (Habla, Inc.) [Website](https://www.olark.com/) Online chat support and AI After Hours support Customer Service HQ Location - US https://www.olark.com/ Amazon Web Services [Website](https://aws.amazon.com/) Support contract concierge function for Spend Optimization. Transfer - Machine Learning HQ Location - US https://aws.amazon.com/ Egnyte [Website](https://www.egnyte.com/) Secure File Sharing Tool. File Sharing HQ Location - US https://www.egnyte.com/ Customer.io [Website](https://customer.io/) Sends application emails for customer configured alerts. Customer Service HQ Location - US https://customer.io/ Zendesk [Website](https://www.zendesk.com/) Support infrastructure on File Governance (Tricent). Customer Service HQ Location - US https://www.zendesk.com/ Camunda, Inc [Website](https://camunda.com/) Workflow Orchestration Service Workflow Service HQ Location - US https://camunda.com/ Codium Ltd. (dba Qodo) [Website](https://www.qodo.ai/) Detects and analyzes user errors in the application. Error Monitoring HQ Location - IL https://www.qodo.ai/ Raintank Inc. (dba Grafana Labs) [Website](https://grafana.com/) Analyzes System Metrics and provides Monitoring / Alerting Monitoring HQ Location - US https://grafana.com/ CoreStack [Website](https://www.corestack.io/) Supporting the provision, management and maintenance of the Services. HQ Location - US https://www.corestack.io/