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<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/"> <channel> <title>Drieam Status - Incident history</title> <link>https://status.drieam.com</link> <description>Drieam</description> <pubDate>Sat, 28 Nov 2026 07:00:00 +0000</pubDate> <item> <title>Scheduled maintenance for Portflow</title> <description> Type: Maintenance Affected Components: Portflow Oct 29, 08:37:09 GMT+0 - Identified - We are planning a scheduled update to the Portflow infrastructure. This will make Portflow unavailable to all users during the planned maintenance window. While we are unlikely to require the full 4-hour timeframe, we will likely need at least 2 hours. We will update the status page as soon as Portflow is back online. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>08:37:09</var> GMT+0</small><br><strong>Identified</strong> - We are planning a scheduled update to the Portflow infrastructure. This will make Portflow unavailable to all users during the planned maintenance window. While we are unlikely to require the full 4-hour timeframe, we will likely need at least 2 hours. We will update the status page as soon as Portflow is back online..</p> ]]> </content:encoded> <pubDate>Sat, 28 Nov 2026 07:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmvtai91d09531bpqg0qyoi5a</link> <guid>https://status.drieam.com/maintenance/cmvtai91d09531bpqg0qyoi5a</guid> </item> <item> <title>Scheduled maintenance for Eduframe</title> <description> Type: Maintenance Duration: 22 hours and 40 minutes Affected Components: Eduframe Oct 24, 08:57:36 GMT+0 - Completed - **Completed: Infrastructure Upgrade Successful** The scheduled maintenance is complete, and Eduframe is fully operational. Eduframe SSO login to Canvas has also been restored. Thank you for your patience. If you experience any issues, please reach out to [**support@eduframe.com**](mailto:support@eduframe.com). Oct 24, 07:00:27 GMT+0 - Identified - **Scheduled Maintenance in Progress: Eduframe Infrastructure Upgrade** Scheduled maintenance has now officially begun (apologies for the false alarm broadcast yesterday). Eduframe is currently unavailable while we perform an infrastructure upgrade. * **Expected completion:** Today by 11:00 AM UTC * **Current impact:** Eduframe is inaccessible. Eduframe SSO login to Canvas is temporarily disabled (active Canvas sessions remain unaffected). We will post an update here as soon as maintenance is complete. Oct 23, 10:17:57 GMT+0 - Identified - **Clarification: Maintenance is Tomorrow (Saturday, Oct 24)** An earlier notification was sent in error. Eduframe is fully operational today. The scheduled maintenance window remains set for tomorrow **Saturday, October 24, from 07:00 to 11:00 AM UTC**. We apologize for the confusion. Oct 23, 10:17:37 GMT+0 - Identified - Maintenance is now in progress. Sep 11, 06:12:02 GMT+0 - Identified - We're performing an infrastructure upgrade that will make Eduframe temporarily unavailable. **Maintenance window** Date: Saturday, October 24, 2026 Time (UTC): 07:00 AM-11:00 AM Duration: We would like you to assume not being able to use Eduframe during the entire maintenance window. We will update the status page as soon as Eduframe is back online. **What to expect** * You will not be able to use Eduframe * If you use the Eduframe SSO to log into Canvas, you cannot log in to Canvas. Users that are already logged in to Canvas will still be able to use Canvas. **Do I need to do anything?** No. If you happen to be using Eduframe and hit an error while using it, wait until the end of the maintenance window. That should resolve the issue. **Need help?** If you experience issues beyond this maintenance window, reach out to our support team for help: [support@eduframe.com](mailto:support@eduframe.com) </description> <content:encoded> <..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>07:00:27</var> GMT+0</small><br><strong>Identified</strong> - **Scheduled Maintenance in Progress: Eduframe Infrastructure Upgrade** Scheduled maintenance has now officially begun (apologies for the false alarm broadcast yesterday). Eduframe is currently unavailable while we perform an infrastructure upgrade. * **Expected completion:** Today by 11:00 AM UTC * **Current impact:** Eduframe is inaccessible. Eduframe SSO login to Canvas is temporarily disabled (active Canvas sessions remain unaffected). We will post an update here as soon as maintenance is complete..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>10:17:57</var> GMT+0</small><br><strong>Identified</strong> - **Clarification: Maintenance is Tomorrow (Saturday, Oct 24)** An earlier notification was sent in error. Eduframe is fully operational today. The scheduled maintenance window remains set for tomorrow **Saturday, October 24, from 07:00 to 11:00 AM UTC**. We apologize for the confusion..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>10:17:37</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>06:12:02</var> GMT+0</small><br><strong>Identified</strong> - We're performing an infrastructure upgrade that will make Eduframe temporarily unavailable. **Maintenance window** Date: Saturday, October 24, 2026 Time (UTC): 07:00 AM-11:00 AM Duration: We would like you to assume not being able to use Eduframe during the entire maintenance window. We will update the status page as soon as Eduframe is back online. **What to expect** * You will not be able to use Eduframe * If you use the Eduframe SSO to log into Canvas, you cannot log in to Canvas. Users that are already logged in to Canvas will still be able to use Canvas. **Do I need to do anything?** No. If you happen to be using Eduframe and hit an error while using it, wait until the end of the maintenance window. That should resolve the issue. **Need help?** If you experience issues beyond this maintenance window, reach out to our support team for help: [support@eduframe.com](mailto:support@eduframe.com).</p> ]]> </content:encoded> <pubDate>Sat, 24 Oct 2026 07:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmtwk6qvh01nz1bn0rrczvoj1</link> <guid>https://status.drieam.com/maintenance/cmtwk6qvh01nz1bn0rrczvoj1</guid> </item> <item> <title>PHP security vulnerabilities (CVE announcement of 20 October) – Drieam applications not affected</title> <description> Type: Incident Duration: 6 hours and 2 minutes Affected Components: Qualtrics LTI, StudyCoach, Section LTI, GradePush LTI, FeedPulse, Eduframe, Portflow Oct 21, 17:29:34 GMT+0 - Resolved - This incident has been resolved. Oct 21, 11:27:21 GMT+0 - Monitoring - On 20 October, the PHP project announced two critical security vulnerabilities (both rated CVSS 9.2) affecting all versions of PHP. The official notice is available at <https://www.php.net/archive/2026.php#2026-10-20-1>. A fix is scheduled for release today, 21 October, at 16:00 CEST. Many organisations are taking PHP-based websites offline until then as a precaution, which has led to questions from several of our customers. We have investigated the impact on our platform. Our applications do not run on PHP and are not affected by these vulnerabilities. Your data and your learners’ data are not at risk through our applications. No action is required on your side for these products. Our own website [drieam.com](http://drieam.com) has been taken offline temporarily as a precaution. This has no effect on any of our applications. **Specifically for Eduframe customers using the WordPress plugin or Drupal module** The Eduframe WordPress plugin and the Eduframe Drupal module are the only places where we use PHP. These run on your own website, not on our infrastructure, so the exposure depends on your own hosting setup. If you use one of these, we recommend you follow the advice of your hosting provider or web agency for the PHP vulnerability itself. Once the PHP fix is released, we will check whether the plugin and module need an update and inform you here if any action is needed on your side. We will update this page as soon as there is news. </description> <content:encoded> < has been taken offline temporarily as a precaution. This has no effect on any of our applications. **Specifically for Eduframe customers using the WordPress plugin or Drupal module** The Eduframe WordPress plugin and the Eduframe Drupal module are the only places where we use PHP. These run on your own website, not on our infrastructure, so the exposure depends on your own hosting setup. If you use one of these, we recommend you follow the advice of your hosting provider or web agency for the PHP vulnerability itself. Once the PHP fix is released, we will check whether the plugin and module need an update and inform you here if any action is needed on your side. We will update this page as soon as there is news..</p> ]]> </content:encoded> <pubDate>Wed, 21 Oct 2026 11:27:21 +0000</pubDate> <link>https://status.drieam.com/incident/cmvi12c2g008x0wo63puw4ph5</link> <guid>https://status.drieam.com/incident/cmvi12c2g008x0wo63puw4ph5</guid> </item> <item> <title>Scheduled maintenance for Qualtrics LTI</title> <description> Type: Maintenance Duration: 4 hours Affected Components: Qualtrics LTI Sep 12, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 12, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 11:43:14 GMT+0 - Identified - We're performing a routine infrastructure upgrade that may affect your Qualtrics LTI experience. **Maintenance window** **Date:** Saturday, September 12, 2026 **Time:** 08:00 AM - 12:00 PM CEST (UTC+2) **Duration**: Typically under 60 minutes of actual impact. **What to expect** * Admins, instructors, and students will not be able to use Qualtrics LTI. **Do I need to do anything?** No. If you happen to be using Qualtrics LTI and hit an error while using it, it will become available again at the end of the maintenance window. **Need help?** If you experience issues beyond this maintenance window, reach out to our support team for help: [support.qualtricslti@drieam.com](mailto:support.qualtricslti@drieam.com) </description> <content:encoded> <.</p> ]]> </content:encoded> <pubDate>Sat, 12 Sep 2026 06:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmsx60dhh00j60kpwc830lm65</link> <guid>https://status.drieam.com/maintenance/cmsx60dhh00j60kpwc830lm65</guid> </item> <item> <title>Scheduled infrastructure maintenance for Portflow</title> <description> Type: Maintenance Duration: 5 hours and 51 minutes Affected Components: Portflow Aug 1, 11:50:34 GMT+0 - Completed - Maintenance has completed successfully. Aug 1, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 7, 14:29:14 GMT+0 - Identified - We are planning a scheduled update to the Portflow infrastructure hosted in Europe. This will make Portflow unavailable to customers using our European hosting during the planned maintenance window. While we are unlikely to require the full 9-hour timeframe, we will certainly need at least 5 hours. We will update the status page as soon as Portflow is back online. This maintenance window DOES NOT impact customers hosted on our Australian hosting. Portflow will remain available for these customers. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 5 hours and 51 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>11:50:34</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>14:29:14</var> GMT+0</small><br><strong>Identified</strong> - We are planning a scheduled update to the Portflow infrastructure hosted in Europe. This will make Portflow unavailable to customers using our European hosting during the planned maintenance window. While we are unlikely to require the full 9-hour timeframe, we will certainly need at least 5 hours. We will update the status page as soon as Portflow is back online. This maintenance window DOES NOT impact customers hosted on our Australian hosting. Portflow will remain available for these customers..</p> ]]> </content:encoded> <pubDate>Sat, 1 Aug 2026 06:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmraqvx5w07z40kns3i96ni97</link> <guid>https://status.drieam.com/maintenance/cmraqvx5w07z40kns3i96ni97</guid> </item> <item> <title>Scheduled maintenance for Portflow</title> <description> Type: Maintenance Affected Components: Portflow Jul 25, 06:00:00 GMT+0 - Completed - We are planning for a scheduled update to our Australian-hosted infrastructure. This will cause Portflow to be unavailable for customers using our Australian-based hosting during the maintenance window. It is likely that we won't be needing the full timeframe of 4 hours. We will update the status page as soon as Portflow is back online. This maintenance window DOES NOT impact customers hosted on our European hosting. Portflow will remain available for these customers. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Affected Components:</strong> </p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Completed</strong> - We are planning for a scheduled update to our Australian-hosted infrastructure. This will cause Portflow to be unavailable for customers using our Australian-based hosting during the maintenance window. It is likely that we won't be needing the full timeframe of 4 hours. We will update the status page as soon as Portflow is back online. This maintenance window DOES NOT impact customers hosted on our European hosting. Portflow will remain available for these customers..</p> ]]> </content:encoded> <pubDate>Sat, 25 Jul 2026 06:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmobcmj6l003ng0mmp0z1xh6s</link> <guid>https://status.drieam.com/maintenance/cmobcmj6l003ng0mmp0z1xh6s</guid> </item> <item> <title>Instructure Canvas security incident</title> <description> Type: Incident Duration: 7 hours and 11 minutes May 8, 15:08:00 GMT+0 - Resolved - There are no known issues with Drieam apps and their integration connection with Canvas. All apps can be accessed securely from Canvas. Institutions that have opted to unlink their Drieam Apps temporarily from their Canvas instance are welcome to contact [support@drieam.com](mailto:support@drieam.com) for assistance when re-establishing the integration(s). May 8, 11:04:02 GMT+0 - Monitoring - All Drieam app configurations that were relying on the availability of the URL <https://canvas.instructure.com> have been migrated. Access to these apps has therefore been restored. There are no known issues with Drieam apps and their integrations with Canvas. We'll continue to monitor the situation at Instructure. Please refer to their central webpage for updates on the incident: <https://www.instructure.com/incident%5Fupdate> May 8, 10:40:03 GMT+0 - Identified - Instructure has taken <https://canvas.instructure.com/> offline, as it relates to the Free-For-Teacher attack vector that is being referred to on <https://www.instructure.com/incident%5Fupdate>. As this URL is being used for some of our Drieam LTI applications in some configurations, this might result in these apps being unavailable. We're currently working on resolving this by migrating these configurations to an alternative URL. Next update: before 14.00 CEST May 8, 07:56:34 GMT+0 - Investigating - We are working on guidance for institutions that use Instructure Canvas instances, after a new security incident (<https://status.instructure.com/incidents/m88d7ymwpzpy>) was reported in the last 24h. At the moment, integrations of Drieam apps with Canvas instances are not disabled proactively. However, Instructure has placed <https://canvas.instructure.com/> in maintenance mode, which blocks launching Drieam apps in some configurations, showing an "Canvas is currently undergoing maintenance" notice. We expect to have guidance shared within the next hour. </description> <content:encoded> < for assistance when re-establishing the integration(s)..</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>11:04:02</var> GMT+0</small><br><strong>Monitoring</strong> - All Drieam app configurations that were relying on the availability of the URL <https://canvas.instructure.com> have been migrated. Access to these apps has therefore been restored. There are no known issues with Drieam apps and their integrations with Canvas. We'll continue to monitor the situation at Instructure. Please refer to their central webpage for updates on the incident: <https://www.instructure.com/incident%5Fupdate>.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>10:40:03</var> GMT+0</small><br><strong>Identified</strong> - Instructure has taken <https://canvas.instructure.com/> offline, as it relates to the Free-For-Teacher attack vector that is being referred to on <https://www.instructure.com/incident%5Fupdate>. As this URL is being used for some of our Drieam LTI applications in some configurations, this might result in these apps being unavailable. We're currently working on resolving this by migrating these configurations to an alternative URL. Next update: before 14.00 CEST.</p> <p><small>May <var data-var='date'> 8</var>, <var data-var='time'>07:56:34</var> GMT+0</small><br><strong>Investigating</strong> - We are working on guidance for institutions that use Instructure Canvas instances, after a new security incident (<https://status.instructure.com/incidents/m88d7ymwpzpy>) was reported in the last 24h. At the moment, integrations of Drieam apps with Canvas instances are not disabled proactively. However, Instructure has placed <https://canvas.instructure.com/> in maintenance mode, which blocks launching Drieam apps in some configurations, showing an "Canvas is currently undergoing maintenance" notice. We expect to have guidance shared within the next hour..</p> ]]> </content:encoded> <pubDate>Fri, 8 May 2026 07:56:34 +0000</pubDate> <link>https://status.drieam.com/incident/cmowmfuue05386chj40atvs68</link> <guid>https://status.drieam.com/incident/cmowmfuue05386chj40atvs68</guid> </item> <item> <title>Incident related to Instructure Inherited Keys affecting parts of app</title> <description> Type: Incident Duration: 4 days, 8 hours and 20 minutes Affected Components: Qualtrics LTI May 5, 14:50:27 GMT+0 - Resolved - This incident has been resolved. May 5, 09:03:01 GMT+0 - Monitoring - We have applied a fix on our end. Users of Inherited Keys will need to reauthorize in Canvas, which they will be prompted to do, after which the app should function as normal. We will continue to monitor the situation to ensure that the applied fix is working as intended. May 4, 10:31:07 GMT+0 - Monitoring - We have investigated the impact of the incident, and are awaiting communication from Instructure in order to proceed with rectifying this for affected users. In the meantime, users of Inherited Keys, will experience some issues with Qualtrics LTI. See below for a list of what is, and is not functioning. If you do not use an Inherited Key, and are experiencing any problems, please get in touch with [support@drieam.nl](mailto:support@drieam.nl). **Still functioning**: * Adding Qualtrics surveys to Qualtrics LTI. * Distributing surveys into Canvas assignments through **\+ New Assignment** in Canvas ("manual distribution"). * Students are able to take surveys. * Student grades are correctly passed back. **Not functioning**: * Bulk distribution wizard. * Embedded data fields relating to API values ("API Value", "API Selection"). * Accounts list in **Institute level** \-> **Settings** won't be up-to-date. * Assignment instructor dashboard's response rate figures. * "Unable to communicate with Canvas" error pertains to this. * The **Linked assignments** tab under a survey in Qualtrics LTI. * Announcements & Reminders. May 1, 06:30:00 GMT+0 - Investigating - We are currently investigating this incident, please see: <https://status.instructure.com/incidents/9wm4knj2r64z>. </description> <content:encoded> <. **Still functioning**: * Adding Qualtrics surveys to Qualtrics LTI. * Distributing surveys into Canvas assignments through **\+ New Assignment** in Canvas ("manual distribution"). * Students are able to take surveys. * Student grades are correctly passed back. **Not functioning**: * Bulk distribution wizard. * Embedded data fields relating to API values ("API Value", "API Selection"). * Accounts list in **Institute level** \-> **Settings** won't be up-to-date. * Assignment instructor dashboard's response rate figures. * "Unable to communicate with Canvas" error pertains to this. * The **Linked assignments** tab under a survey in Qualtrics LTI. * Announcements & Reminders..</p> <p><small>May <var data-var='date'> 1</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident, please see: <https://status.instructure.com/incidents/9wm4knj2r64z>..</p> ]]> </content:encoded> <pubDate>Fri, 1 May 2026 06:30:00 +0000</pubDate> <link>https://status.drieam.com/incident/cmor156fd01rc14i52vzlo2ug</link> <guid>https://status.drieam.com/incident/cmor156fd01rc14i52vzlo2ug</guid> </item> <item> <title>Portflow: some features are not working correctly.</title> <description> Type: Incident Duration: 15 minutes Affected Components: Portflow Mar 30, 10:45:28 GMT+0 - Resolved - This incident has been resolved. An unconventional cumulation of circumstances led to this error. Our apologies for the inconvenience. Mar 30, 10:33:22 GMT+0 - Identified - Some creation tasks (e.g. adding new evidence) are currently not working in Portflow. We are currently implementing a fix and expect an update before 13.00 CEST. Mar 30, 10:30:44 GMT+0 - Investigating - We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 15 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:45:28</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. An unconventional cumulation of circumstances led to this error. Our apologies for the inconvenience..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:33:22</var> GMT+0</small><br><strong>Identified</strong> - Some creation tasks (e.g. adding new evidence) are currently not working in Portflow. We are currently implementing a fix and expect an update before 13.00 CEST..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:30:44</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Mon, 30 Mar 2026 10:30:44 +0000</pubDate> <link>https://status.drieam.com/incident/cmnd1rxnz092u1r8c6gp15xh6</link> <guid>https://status.drieam.com/incident/cmnd1rxnz092u1r8c6gp15xh6</guid> </item> <item> <title>Scheduled maintenance Eduframe</title> <description> Type: Maintenance Duration: 1 hour Affected Components: Eduframe Jan 24, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully. Jan 24, 09:00:00 GMT+0 - Identified - We are planning scheduled maintenance for Eduframe on Saturday, January 24th, from 10:00 AM to 12:00 PM CET. During this time, Eduframe will be unavailable. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 1 hour</p> <p><strong>Affected Components:</strong> </p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance for Eduframe on Saturday, January 24th, from 10:00 AM to 12:00 PM CET. During this time, Eduframe will be unavailable..</p> ]]> </content:encoded> <pubDate>Sat, 24 Jan 2026 09:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmk3qtpy404hi93cs8xwhpzw7</link> <guid>https://status.drieam.com/maintenance/cmk3qtpy404hi93cs8xwhpzw7</guid> </item> <item> <title>Qualtrics LTI Maintenance 17th of January 2026</title> <description> Type: Maintenance Duration: 2 hours Affected Components: Qualtrics LTI Jan 17, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 17, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 17, 09:00:00 GMT+0 - Identified - We have scheduled a maintenance window to perform a necessary database upgrade on Saturday the 17th of January 2026\. During this timeframe QualtricsLTI will not be available for use. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 2 hours</p> <p><strong>Affected Components:</strong> </p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have scheduled a maintenance window to perform a necessary database upgrade on Saturday the 17th of January 2026\. During this timeframe QualtricsLTI will not be available for use. .</p> ]]> </content:encoded> <pubDate>Sat, 17 Jan 2026 09:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmix0tm0w03y0139owvl9ez5h</link> <guid>https://status.drieam.com/maintenance/cmix0tm0w03y0139owvl9ez5h</guid> </item> <item> <title>Infrastructure update for Portflow.</title> <description> Type: Maintenance Duration: 1 hour Affected Components: Portflow Nov 15, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 15, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 15, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to update our infrastructure for Portflow. Portflow will not be available during that time. Learners can still use the mobile app in offline mode. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 1 hour</p> <p><strong>Affected Components:</strong> </p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to update our infrastructure for Portflow. Portflow will not be available during that time. Learners can still use the mobile app in offline mode..</p> ]]> </content:encoded> <pubDate>Sat, 15 Nov 2025 09:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cme8ji46q001o14mebeu8175w</link> <guid>https://status.drieam.com/maintenance/cme8ji46q001o14mebeu8175w</guid> </item> <item> <title>Limited availability.</title> <description> Type: Incident Duration: 5 hours and 8 minutes Affected Components: StudyCoach, Portflow, Eduframe, Qualtrics LTI Oct 20, 14:17:46 GMT+0 - Resolved - This incident has been resolved. Oct 20, 12:34:28 GMT+0 - Monitoring - AWS is slowly restoring from the worldwide outage and our products are running smoothly most of the time again. We'll keep monitoring the situation. Next update before: 18.00 CEST Oct 20, 10:22:16 GMT+0 - Identified - AWS is reporting signs of recovery. The availability of our apps is also stabilizing. We are continuing to monitor our services. Next update before: 15.00 CEST. Oct 20, 09:09:22 GMT+0 - Investigating - As AWS is currently experiencing a worldwide outage, affecting our many online services, including our hosting provider Heroku, our products are experiencing limited availability. We'll update this channel once we know more, or at the latest at 13.00 CEST. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 5 hours and 8 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:17:46</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>12:34:28</var> GMT+0</small><br><strong>Monitoring</strong> - AWS is slowly restoring from the worldwide outage and our products are running smoothly most of the time again. We'll keep monitoring the situation. Next update before: 18.00 CEST.</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>10:22:16</var> GMT+0</small><br><strong>Identified</strong> - AWS is reporting signs of recovery. The availability of our apps is also stabilizing. We are continuing to monitor our services. Next update before: 15.00 CEST..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>09:09:22</var> GMT+0</small><br><strong>Investigating</strong> - As AWS is currently experiencing a worldwide outage, affecting our many online services, including our hosting provider Heroku, our products are experiencing limited availability. We'll update this channel once we know more, or at the latest at 13.00 CEST..</p> ]]> </content:encoded> <pubDate>Mon, 20 Oct 2025 09:09:22 +0000</pubDate> <link>https://status.drieam.com/incident/cmgywz3oj0180c4aur0zmm8lm</link> <guid>https://status.drieam.com/incident/cmgywz3oj0180c4aur0zmm8lm</guid> </item> <item> <title>Some Portflow background tasks are not being executed (notifications, etc.)</title> <description> Type: Incident Duration: 1 hour and 1 minute Affected Components: Portflow Sep 11, 15:37:30 GMT+0 - Resolved - This incident has been resolved. Our sincere apologies for the inconvenience. Background tasks have been restarted (where possible) and will be completing soon. Sep 11, 15:06:09 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 11, 14:36:32 GMT+0 - Identified - Due to an issue at our Cloud Hosting Platform, Heroku, we're experiencing delays and incomplete executions of some background tasks in Portflow. The application is still operational, however, some actions like snapshots creations, file previews, LMS/VLE assignment imports, template imports, or notifications are not completing or failing. We're currently trying to resolve this. Next update before 17.30 CEST </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 hour and 1 minute</p> <p><strong>Affected Components:</strong> </p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>15:37:30</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Our sincere apologies for the inconvenience. Background tasks have been restarted (where possible) and will be completing soon..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>15:06:09</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>14:36:32</var> GMT+0</small><br><strong>Identified</strong> - Due to an issue at our Cloud Hosting Platform, Heroku, we're experiencing delays and incomplete executions of some background tasks in Portflow. The application is still operational, however, some actions like snapshots creations, file previews, LMS/VLE assignment imports, template imports, or notifications are not completing or failing. We're currently trying to resolve this. Next update before 17.30 CEST.</p> ]]> </content:encoded> <pubDate>Thu, 11 Sep 2025 14:36:32 +0000</pubDate> <link>https://status.drieam.com/incident/cmffihm1l000kj5c5ocilcpt1</link> <guid>https://status.drieam.com/incident/cmffihm1l000kj5c5ocilcpt1</guid> </item> <item> <title>Assignments sporadically not marked as completed or graded in Canvas after Qualtrics survey submission</title> <description> Type: Incident Duration: 11 days, 16 hours and 28 minutes Affected Components: Qualtrics LTI Sep 17, 07:57:38 GMT+0 - Resolved - This incident has been resolved. We have confirmed that Qualtrics responses from 11th September 08:27 UTC for surveys with the Canvas submission setting enabled will have been posted successfully to Canvas. As we noted in our recent email, even though the issue is resolved, you still need to make sure your datacenter IDs are updated. Please let us know once you have done so. Our sincere apologies for any inconvenience caused. Sep 12, 16:12:02 GMT+0 - Monitoring - We have identified a technical issue. Since at least Friday, September 5th, some submissions for Canvas assignments are not being marked as complete or graded after a student has responded to the survey. We sincerely apologize for any inconvenience this has caused. Not all customers were impacted. This issue might have impacted you if one or more of your surveys met the following criteria: * The survey was live in recent weeks. * The survey was set to one of the ‘With Canvas submission’ grading options. If you have ‘No Canvas submission’ set on all of your surveys, you should not have been impacted by this issue.  The problem has been addressed. For most customers, any impacted survey submissions should now be corrected and present in Canvas. However, there are two important points to note: * The timestamp might not be when the student actually submitted the survey. If you have due dates set on your Canvas assignments, we recommend checking the response date & time in Qualtrics for each student submission that might have been marked as late. * **If your Qualtrics organization URL contains a legacy Qualtrics datacenter ID, or if it is a Qualtrics vanity URL, this issue is not yet resolved. We will reach out to you next week (on Monday, September 15th) if you are still affected by this issue with next steps.** This is the list of legacy Qualtrics datacenter IDs: * ca1 * co1 * az/az1 * sjc1 * eu/eu1/eu2 * au1 We appreciate your patience as we work to resolve this issue as quickly as possible. If you have questions, please don’t hesitate to reach out. We'd be happy to set up a meeting to help you. Sep 11, 12:53:11 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 11, 08:53:30 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 5, 15:30:00 GMT+0 - Investigating - We are currently investigating this incident. </description> <content:encoded> < The problem has been addressed. For most customers, any impacted survey submissions should now be corrected and present in Canvas. However, there are two important points to note: * The timestamp might not be when the student actually submitted the survey. If you have due dates set on your Canvas assignments, we recommend checking the response date & time in Qualtrics for each student submission that might have been marked as late. * **If your Qualtrics organization URL contains a legacy Qualtrics datacenter ID, or if it is a Qualtrics vanity URL, this issue is not yet resolved. We will reach out to you next week (on Monday, September 15th) if you are still affected by this issue with next steps.** This is the list of legacy Qualtrics datacenter IDs: * ca1 * co1 * az/az1 * sjc1 * eu/eu1/eu2 * au1 We appreciate your patience as we work to resolve this issue as quickly as possible. If you have questions, please don’t hesitate to reach out. We'd be happy to set up a meeting to help you. .</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>12:53:11</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>08:53:30</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Fri, 5 Sep 2025 15:30:00 +0000</pubDate> <link>https://status.drieam.com/incident/cmff82gep00e873ossejayjzt</link> <guid>https://status.drieam.com/incident/cmff82gep00e873ossejayjzt</guid> </item> <item> <title>Intermittent performance issues Eduframe</title> <description> Type: Incident Duration: 2 days, 4 hours and 59 minutes Affected Components: Eduframe Aug 18, 13:38:40 GMT+0 - Resolved - The performance issues we were experiencing have been resolved. We will continue to closely monitor our systems to ensure everything remains stable. We will post a final update if any new information becomes available. Aug 16, 08:40:00 GMT+0 - Investigating - We are currently experiencing intermittent performance issues. Customers may notice that: * Pages load more slowly than usual. * Some API requests may return 500 errors. We are actively investigating and working to resolve the issue. We will provide updates as soon as possible. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 2 days, 4 hours and 59 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>13:38:40</var> GMT+0</small><br><strong>Resolved</strong> - The performance issues we were experiencing have been resolved. We will continue to closely monitor our systems to ensure everything remains stable. We will post a final update if any new information becomes available..</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>08:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing intermittent performance issues. Customers may notice that: * Pages load more slowly than usual. * Some API requests may return 500 errors. We are actively investigating and working to resolve the issue. We will provide updates as soon as possible..</p> ]]> </content:encoded> <pubDate>Sat, 16 Aug 2025 08:40:00 +0000</pubDate> <link>https://status.drieam.com/incident/cmeh2l1h10003xs017tw6hpam</link> <guid>https://status.drieam.com/incident/cmeh2l1h10003xs017tw6hpam</guid> </item> <item> <title>Scheduled maintenance Eduframe</title> <description> Type: Maintenance Duration: 2 hours Affected Components: Eduframe Aug 16, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 16, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 16, 08:00:00 GMT+0 - Identified - We are planning scheduled maintenance for Eduframe on Saturday, August 16, from 10:00 AM to 12:00 PM CEST. During this time, Eduframe will be unavailable. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 2 hours</p> <p><strong>Affected Components:</strong> </p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning scheduled maintenance for Eduframe on Saturday, August 16, from 10:00 AM to 12:00 PM CEST. During this time, Eduframe will be unavailable..</p> ]]> </content:encoded> <pubDate>Sat, 16 Aug 2025 08:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmdo6l3ip00q3134e84cdx57t</link> <guid>https://status.drieam.com/maintenance/cmdo6l3ip00q3134e84cdx57t</guid> </item> <item> <title>Portflow Database Maintenance & Upgrades</title> <description> Type: Maintenance Duration: 30 minutes Affected Components: Portflow Jul 26, 08:30:00 GMT+0 - Completed - Maintenance has completed successfully. Jul 26, 08:00:00 GMT+0 - Identified - We are planning for a short scheduled maintenance and upgrades of the Portflow database and infrastructure. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 30 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>08:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a short scheduled maintenance and upgrades of the Portflow database and infrastructure..</p> ]]> </content:encoded> <pubDate>Sat, 26 Jul 2025 08:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cmbt538r2000hc0qfq8iyzg8c</link> <guid>https://status.drieam.com/maintenance/cmbt538r2000hc0qfq8iyzg8c</guid> </item> <item> <title>Bug causing events in Eduframe not being handled</title> <description> Type: Incident Duration: 2 days, 3 hours and 15 minutes Affected Components: Eduframe Jun 25, 14:15:28 GMT+0 - Resolved - We’re pleased to confirm that the technical issue impacting Eduframe has been fully resolved, and the system is operating normally. As previously communicated, the impact of this issue was very limited, affecting only 0.23% of all events sent during the affected period. We’ve successfully completed all checks on missed events. We apologise for any inconvenience this may have caused. If you have any additional concerns or questions regarding this issue, or believe any specific events might have been missed as a result of this bug, please don’t hesitate to contact us at [support@drieam.com](mailto:support@drieam.com). Jun 24, 15:13:41 GMT+0 - Monitoring - We’re providing an update on the bug that has been causing events in Eduframe not being handled. We want to start by confirming that the impact has been very limited, affecting 0.23% of all events sent during the affected period, most of which have been handled by now. Here’s what has been accomplished so far: * All delayed emails have now been sent, with the exception of those awaiting specific input from the affected customers (who will be contacted personally today). * All missed course and program enrollments have been successfully created. * Teacher & student enrollments that were retroactively created have been synced to Canvas. Our team is continuing to work diligently on the remaining checks. We estimate that 50% of these checks are complete. The current estimate to finalize everything is tomorrow afternoon. We appreciate your patience and understanding as we work to fully resolve this matter. Jun 23, 11:00:00 GMT+0 - Monitoring - We’re writing to let you know about a technical issue we recently experienced with Eduframe. Between 4th and 19th of June, some system “events” — including the sending of certain emails — were not processed correctly. This issue has been fixed, and the system is back to normal. Our development team is actively working to to process the backlog of events, so you might receive a few emails in a short timeframe. We sincerely apologize for any disruption this may cause and thank you for your patience and understanding. In case of any further questions, please don’t hesitate to contact us at [support@drieam.com](mailto:support@drieam.com). </description> <content:encoded> <..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>15:13:41</var> GMT+0</small><br><strong>Monitoring</strong> - We’re providing an update on the bug that has been causing events in Eduframe not being handled. We want to start by confirming that the impact has been very limited, affecting 0.23% of all events sent during the affected period, most of which have been handled by now. Here’s what has been accomplished so far: * All delayed emails have now been sent, with the exception of those awaiting specific input from the affected customers (who will be contacted personally today). * All missed course and program enrollments have been successfully created. * Teacher & student enrollments that were retroactively created have been synced to Canvas. Our team is continuing to work diligently on the remaining checks. We estimate that 50% of these checks are complete. The current estimate to finalize everything is tomorrow afternoon. We appreciate your patience and understanding as we work to fully resolve this matter..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - We’re writing to let you know about a technical issue we recently experienced with Eduframe. Between 4th and 19th of June, some system “events” — including the sending of certain emails — were not processed correctly. This issue has been fixed, and the system is back to normal. Our development team is actively working to to process the backlog of events, so you might receive a few emails in a short timeframe. We sincerely apologize for any disruption this may cause and thank you for your patience and understanding. In case of any further questions, please don’t hesitate to contact us at [support@drieam.com](mailto:support@drieam.com)..</p> ]]> </content:encoded> <pubDate>Mon, 23 Jun 2025 11:00:00 +0000</pubDate> <link>https://status.drieam.com/incident/cmc92xbtj000ddvc3vefgjsga</link> <guid>https://status.drieam.com/incident/cmc92xbtj000ddvc3vefgjsga</guid> </item> <item> <title>Some background tasks in Portflow are hanging (snapshots, template imports, notifications).</title> <description> Type: Incident Duration: 13 days, 4 hours and 56 minutes Affected Components: Portflow Jun 11, 07:56:00 GMT+0 - Resolved - This incident has been resolved. Since the fixes of early this morning, all background tasks are running smoothly and stable again. Our cloud hosting partner Heroku and SalesForce are implementing measures to prevent this from happening again. Jun 11, 05:06:00 GMT+0 - Resolved - The implemented fixes of Heroku last hours should have made some impact on alleviating the issues in Portflow. Simultaneously, we were able to get background tasks started up again with limited and somewhat unreliable resources. This should result in more tasks completing with a slight delay. We'll keep monitoring the situation. Next update before 10.00 CEST. Jun 10, 16:12:57 GMT+0 - Identified - The Heroku and SalesForce team are working on a solution to mitigate the issue. The situation can be monitored on [SalesForce's Trust Portal](https://status.salesforce.com/generalmessages/10001540). Next update before: Tue 11 June 8.00 CEST. Jun 10, 14:56:02 GMT+0 - Identified - Unfortunately, Heroku has not been able to implement a fix for this issue. We'll keep monitoring the situation. Next update before: 19.00 CEST. Jun 10, 13:35:05 GMT+0 - Identified - We have identified the cause of a number of issues in Portflow at the moment. Our cloud hosting provider [Heroku is experiencing outages](https://status.heroku.com/incidents/2822) which are causing background jobs that Portflow relies on to not complete. This may cause issues with snapshots not being finished, notifications not being sent or templates not being imported. We're closely monitoring the situation and will update you before 17.00 CEST. Jun 10, 12:55:09 GMT+0 - Investigating - Learners are experiencing that the snapshots they created are getting stuck in the creation process. We're currently investigating the issue. </description> <content:encoded> <. Next update before: Tue 11 June 8.00 CEST..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>14:56:02</var> GMT+0</small><br><strong>Identified</strong> - Unfortunately, Heroku has not been able to implement a fix for this issue. We'll keep monitoring the situation. Next update before: 19.00 CEST..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>13:35:05</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause of a number of issues in Portflow at the moment. Our cloud hosting provider [Heroku is experiencing outages](https://status.heroku.com/incidents/2822) which are causing background jobs that Portflow relies on to not complete. This may cause issues with snapshots not being finished, notifications not being sent or templates not being imported. We're closely monitoring the situation and will update you before 17.00 CEST..</p> <p><small>Jun <var data-var='date'> 10</var>, <var data-var='time'>12:55:09</var> GMT+0</small><br><strong>Investigating</strong> - Learners are experiencing that the snapshots they created are getting stuck in the creation process. We're currently investigating the issue..</p> ]]> </content:encoded> <pubDate>Tue, 10 Jun 2025 12:55:09 +0000</pubDate> <link>https://status.drieam.com/incident/cmbqix0tt000zq4v4xqx9cwmg</link> <guid>https://status.drieam.com/incident/cmbqix0tt000zq4v4xqx9cwmg</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 25 minutes Affected Components: Portflow Jan 13, 09:48:34 GMT+0 - Resolved - This incident has been resolved. Jan 13, 09:23:35 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 25 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>09:48:34</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>09:23:35</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Mon, 13 Jan 2025 09:23:35 +0000</pubDate> <link>https://status.drieam.com/incident/cm5uu6uiz01r9m8xo7zy4ejpr</link> <guid>https://status.drieam.com/incident/cm5uu6uiz01r9m8xo7zy4ejpr</guid> </item> <item> <title>Portflow unreachable</title> <description> Type: Incident Duration: 1 day, 22 hours and 4 minutes Affected Components: Portflow Oct 28, 19:42:01 GMT+0 - Resolved - This incident has been resolved and Portflow is available to all users again. Our hosting provider seems to have resolved the issue. We'll keep monitoring the situation closely. Oct 28, 19:40:38 GMT+0 - Resolved - This incident has been resolved. Oct 28, 19:26:38 GMT+0 - Identified - Portflow is currently unavailable to all users due to an issue at our hosting provider. We're currently exploring options to mitigate the issue. Next update before: 21.00 CEST Oct 28, 18:54:35 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 day, 22 hours and 4 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>19:42:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved and Portflow is available to all users again. Our hosting provider seems to have resolved the issue. We'll keep monitoring the situation closely..</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>19:40:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>19:26:38</var> GMT+0</small><br><strong>Identified</strong> - Portflow is currently unavailable to all users due to an issue at our hosting provider. We're currently exploring options to mitigate the issue. Next update before: 21.00 CEST.</p> <p><small>Oct <var data-var='date'> 28</var>, <var data-var='time'>18:54:35</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Mon, 28 Oct 2024 18:54:35 +0000</pubDate> <link>https://status.drieam.com/incident/cm2tdokr6004rtivp3931yo2e</link> <guid>https://status.drieam.com/incident/cm2tdokr6004rtivp3931yo2e</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 21 hours and 13 minutes Affected Components: Eduframe Oct 24, 08:43:05 GMT+0 - Resolved - The problem has been solved and the Eduframe application is fully reachable again. Oct 24, 08:23:34 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. We will provide you with another status report before 12:00CEST. Oct 24, 07:37:14 GMT+0 - Identified - We identified the issue and are currently deploying a fix. We will provide you with another update before 11:00CEST. Oct 24, 06:25:00 GMT+0 - Investigating - Unfortunately the problems do not seem to be resolved. Eduframe remains limited available. We are currently investigating this incident and will provide you with an update before 10:00CEST. Oct 23, 15:10:00 GMT+0 - Resolved - This incident has been resolved. The Eduframe application is fully reachable again. Oct 23, 11:30:00 GMT+0 - Investigating - The Eduframe application is limited available: it is not reachable with all tries. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 21 hours and 13 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>08:43:05</var> GMT+0</small><br><strong>Resolved</strong> - The problem has been solved and the Eduframe application is fully reachable again..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>08:23:34</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. We will provide you with another status report before 12:00CEST..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>07:37:14</var> GMT+0</small><br><strong>Identified</strong> - We identified the issue and are currently deploying a fix. We will provide you with another update before 11:00CEST..</p> <p><small>Oct <var data-var='date'> 24</var>, <var data-var='time'>06:25:00</var> GMT+0</small><br><strong>Investigating</strong> - Unfortunately the problems do not seem to be resolved. Eduframe remains limited available. We are currently investigating this incident and will provide you with an update before 10:00CEST..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>15:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. The Eduframe application is fully reachable again..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Investigating</strong> - The Eduframe application is limited available: it is not reachable with all tries. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Wed, 23 Oct 2024 11:30:00 +0000</pubDate> <link>https://status.drieam.com/incident/cm2m0ct93001cgaf4f5flpxe7</link> <guid>https://status.drieam.com/incident/cm2m0ct93001cgaf4f5flpxe7</guid> </item> <item> <title>Eduframe performance degraded</title> <description> Type: Incident Duration: 1 hour and 15 minutes Affected Components: Eduframe Oct 15, 07:15:00 GMT+0 - Resolved - This incident has been resolved. Oct 15, 06:00:00 GMT+0 - Investigating - This morning the Eduframe application was hard to reach. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 hour and 15 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>07:15:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Investigating</strong> - This morning the Eduframe application was hard to reach..</p> ]]> </content:encoded> <pubDate>Tue, 15 Oct 2024 06:00:00 +0000</pubDate> <link>https://status.drieam.com/incident/cm2a5zl3s002gb1l3r725mvk1</link> <guid>https://status.drieam.com/incident/cm2a5zl3s002gb1l3r725mvk1</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 4 hours and 38 minutes Affected Components: Portflow Oct 8, 18:56:36 GMT+0 - Resolved - This incident has been resolved. Oct 8, 18:51:59 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 4 hours and 38 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:56:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:51:59</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 18:51:59 +0000</pubDate> <link>https://status.drieam.com/incident/cm20ss6pj00tt4uidnd9hv3ys</link> <guid>https://status.drieam.com/incident/cm20ss6pj00tt4uidnd9hv3ys</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 34 minutes Affected Components: Portflow Oct 8, 18:40:35 GMT+0 - Resolved - This incident has been resolved. Oct 8, 18:40:02 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 34 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:40:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:40:02</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 18:40:02 +0000</pubDate> <link>https://status.drieam.com/incident/cm20sctlk00om4uido26p5e7i</link> <guid>https://status.drieam.com/incident/cm20sctlk00om4uido26p5e7i</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 54 minutes Affected Components: Portflow Oct 8, 18:10:53 GMT+0 - Resolved - This incident has been resolved. Oct 8, 18:09:59 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 54 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:10:53</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>18:09:59</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 18:09:59 +0000</pubDate> <link>https://status.drieam.com/incident/cm20ra6om00vznerdlsc9w5fa</link> <guid>https://status.drieam.com/incident/cm20ra6om00vznerdlsc9w5fa</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 1 hour and 37 minutes Affected Components: Portflow Oct 8, 17:49:37 GMT+0 - Resolved - This incident has been resolved. Oct 8, 17:48:01 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 1 hour and 37 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:49:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:48:01</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 17:48:01 +0000</pubDate> <link>https://status.drieam.com/incident/cm20qhxbi030h13h40kdtuzey</link> <guid>https://status.drieam.com/incident/cm20qhxbi030h13h40kdtuzey</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 39 minutes Affected Components: Portflow Oct 8, 17:41:38 GMT+0 - Resolved - This incident has been resolved. Oct 8, 17:40:59 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 39 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:41:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:40:59</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 17:40:59 +0000</pubDate> <link>https://status.drieam.com/incident/cm20q8w0z00j99h01upuwmr51</link> <guid>https://status.drieam.com/incident/cm20q8w0z00j99h01upuwmr51</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 3 hours and 35 minutes Affected Components: Portflow Oct 8, 17:34:35 GMT+0 - Resolved - This incident has been resolved. Oct 8, 17:31:00 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 3 hours and 35 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:34:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:31:00</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 17:31:00 +0000</pubDate> <link>https://status.drieam.com/incident/cm20pw1x700gi63d68i3i5qyp</link> <guid>https://status.drieam.com/incident/cm20pw1x700gi63d68i3i5qyp</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 2 hours and 34 minutes Affected Components: Portflow Oct 8, 17:22:36 GMT+0 - Resolved - This incident has been resolved. Oct 8, 17:20:02 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 2 hours and 34 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:22:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:20:02</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 17:20:02 +0000</pubDate> <link>https://status.drieam.com/incident/cm20phxzm00cj63d61s5tnb18</link> <guid>https://status.drieam.com/incident/cm20phxzm00cj63d61s5tnb18</guid> </item> <item> <title>Limited availability</title> <description> Type: Incident Duration: 6 hours and 59 minutes Affected Components: Portflow Oct 8, 17:04:59 GMT+0 - Resolved - This incident has been resolved. Oct 8, 16:58:01 GMT+0 - Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 6 hours and 59 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>17:04:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>16:58:01</var> GMT+0</small><br><strong>Investigating</strong> - Portflow is experiencing limited availability for some users. We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Tue, 8 Oct 2024 16:58:01 +0000</pubDate> <link>https://status.drieam.com/incident/cm20opmut003b63d6sr2tcbjv</link> <guid>https://status.drieam.com/incident/cm20opmut003b63d6sr2tcbjv</guid> </item> <item> <title>Behaviour of images in free text evidence</title> <description> Type: Incident Duration: 2 hours and 23 minutes Affected Components: Portflow Oct 7, 11:30:49 GMT+0 - Resolved - This incident has been resolved. We were able to identify the scope and impact of the behaviour of stored images in free text evidence. The small affected group of customers will receive additional information later today. Oct 7, 09:07:20 GMT+0 - Investigating - We are currently investigating the behaviour of images in free text evidence. Previously created pieces of evidence that contain images over the summer period are likely to be impacted. At this moment, we're conducting an impact analysis and impacted customers will be kept informed. Continued use of the free text evidence is not impacted. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 2 hours and 23 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>11:30:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. We were able to identify the scope and impact of the behaviour of stored images in free text evidence. The small affected group of customers will receive additional information later today..</p> <p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>09:07:20</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating the behaviour of images in free text evidence. Previously created pieces of evidence that contain images over the summer period are likely to be impacted. At this moment, we're conducting an impact analysis and impacted customers will be kept informed. Continued use of the free text evidence is not impacted..</p> ]]> </content:encoded> <pubDate>Mon, 7 Oct 2024 09:07:20 +0000</pubDate> <link>https://status.drieam.com/incident/cm1ysghw4000dp60988i32eap</link> <guid>https://status.drieam.com/incident/cm1ysghw4000dp60988i32eap</guid> </item> <item> <title>Planned maintenance Eduframe Feeds component</title> <description> Type: Maintenance Duration: 1 hour Affected Components: Eduframe Oct 5, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 5, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 5, 08:00:00 GMT+0 - Identified - Are you using Eduframe Feeds to generate an EDU-DEX, Springest or Bloomville XML feed? We are planning for a scheduled maintenance of the Eduframe Feeds component during that time. None of the other Eduframe functionalities will be affected. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 1 hour</p> <p><strong>Affected Components:</strong> </p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Are you using Eduframe Feeds to generate an EDU-DEX, Springest or Bloomville XML feed? We are planning for a scheduled maintenance of the Eduframe Feeds component during that time. None of the other Eduframe functionalities will be affected..</p> ]]> </content:encoded> <pubDate>Sat, 5 Oct 2024 08:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cm0xijn7f000boz02kt9y2k5g</link> <guid>https://status.drieam.com/maintenance/cm0xijn7f000boz02kt9y2k5g</guid> </item> <item> <title>Connectivity issues</title> <description> Type: Incident Duration: 2 hours and 25 minutes Affected Components: Eduframe Jul 25, 08:35:26 GMT+0 - Resolved - This incident has been resolved. Jul 25, 06:10:00 GMT+0 - Identified - We are currently investigating connectivity issues within our Hosting provider. We are working together with our Hosting provider to resolve the issue as soon as possible. Keep a close look on this page for any updates. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 2 hours and 25 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>08:35:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. .</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>06:10:00</var> GMT+0</small><br><strong>Identified</strong> - We are currently investigating connectivity issues within our Hosting provider. We are working together with our Hosting provider to resolve the issue as soon as possible. Keep a close look on this page for any updates..</p> ]]> </content:encoded> <pubDate>Thu, 25 Jul 2024 06:10:00 +0000</pubDate> <link>https://status.drieam.com/incident/clz0xmfeo87803hwolwl0gkr9k</link> <guid>https://status.drieam.com/incident/clz0xmfeo87803hwolwl0gkr9k</guid> </item> <item> <title>Planned maintenance Eduframe</title> <description> Type: Maintenance Duration: 2 hours Affected Components: Eduframe Jun 22, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 22, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 22, 08:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance of Eduframe, on Saturday June the 22nd from 10:00-12:00 CET. During this timeframe Eduframe will not be available for use. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 2 hours</p> <p><strong>Affected Components:</strong> </p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance of Eduframe, on Saturday June the 22nd from 10:00-12:00 CET. During this timeframe Eduframe will not be available for use..</p> ]]> </content:encoded> <pubDate>Sat, 22 Jun 2024 08:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clxbg7z5w115413buolx5ugi4td</link> <guid>https://status.drieam.com/maintenance/clxbg7z5w115413buolx5ugi4td</guid> </item> <item> <title>Portflow is unavailable</title> <description> Type: Incident Duration: 29 minutes Affected Components: Portflow May 24, 08:13:00 GMT+0 - Resolved - The fix has just been deployed and Portflow is back up and running. During our latest release a bit earlier today, we had missed a crucial step, which we now made sure can no longer be missed in the future. We sincerely apologise for the inconvenience. May 24, 07:50:23 GMT+0 - Identified - Portflow is experiencing unavailability. We've identified the cause of the issue and are currently working on the fix. We expect to be back soon. Our apologies for the inconvenience. Next update before: 10.15 CEST May 24, 07:47:56 GMT+0 - Investigating - We are currently investigating this incident. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Incident</p> <p><strong>Duration:</strong> 29 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>08:13:00</var> GMT+0</small><br><strong>Resolved</strong> - The fix has just been deployed and Portflow is back up and running. During our latest release a bit earlier today, we had missed a crucial step, which we now made sure can no longer be missed in the future. We sincerely apologise for the inconvenience..</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>07:50:23</var> GMT+0</small><br><strong>Identified</strong> - Portflow is experiencing unavailability. We've identified the cause of the issue and are currently working on the fix. We expect to be back soon. Our apologies for the inconvenience. Next update before: 10.15 CEST.</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>07:47:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> </content:encoded> <pubDate>Fri, 24 May 2024 07:47:56 +0000</pubDate> <link>https://status.drieam.com/incident/clwkdqijd75403b3ojrevbifeq</link> <guid>https://status.drieam.com/incident/clwkdqijd75403b3ojrevbifeq</guid> </item> <item> <title>Qualtrics LTI Maintenance 18th of May (10:00 - 12:00 CEST) </title> <description> Type: Maintenance Duration: 2 hours Affected Components: Qualtrics LTI May 18, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully May 18, 08:00:01 GMT+0 - Identified - Maintenance is now in progress May 18, 08:00:00 GMT+0 - Identified - Dear customers, We would like to inform you about a scheduled maintenance activity that will take place on Saturday the 18th of May between 10:00 - 12:00 CEST. We appreciate your understanding and cooperation as we work to make our services even better. Kind regards, The Qualtrics LTI team </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 2 hours</p> <p><strong>Affected Components:</strong> </p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 18</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customers, We would like to inform you about a scheduled maintenance activity that will take place on Saturday the 18th of May between 10:00 - 12:00 CEST. We appreciate your understanding and cooperation as we work to make our services even better. Kind regards, The Qualtrics LTI team.</p> ]]> </content:encoded> <pubDate>Sat, 18 May 2024 08:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clvwjd9dl80885bvoes2fozz0r</link> <guid>https://status.drieam.com/maintenance/clvwjd9dl80885bvoes2fozz0r</guid> </item> <item> <title>Unplanned Maintenance: Database Upgrade Portflow</title> <description> Type: Maintenance Duration: 30 minutes Affected Components: Portflow Apr 15, 21:30:00 GMT+0 - Completed - Maintenance has completed successfully Apr 15, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 15, 21:00:00 GMT+0 - Identified - To keep Portflow running smoothly, we unfortunately need to execute a database upgrade on a shorter notice than you are used to. This means that Portflow will be temporarily unavailable between 23.00 and 23.30 on Monday 15 April. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 30 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>21:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - To keep Portflow running smoothly, we unfortunately need to execute a database upgrade on a shorter notice than you are used to. This means that Portflow will be temporarily unavailable between 23.00 and 23.30 on Monday 15 April..</p> ]]> </content:encoded> <pubDate>Mon, 15 Apr 2024 21:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clv0sdxf02192bgocc9mo4ecb</link> <guid>https://status.drieam.com/maintenance/clv0sdxf02192bgocc9mo4ecb</guid> </item> <item> <title>Infrastructure upgrade Portflow</title> <description> Type: Maintenance Duration: 1 hour Affected Components: Portflow Apr 6, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 6, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 6, 08:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to update crucial parts of our infrastructure. Downtime is expected to take less than 1 hour. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 1 hour</p> <p><strong>Affected Components:</strong> </p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 6</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to update crucial parts of our infrastructure. Downtime is expected to take less than 1 hour..</p> ]]> </content:encoded> <pubDate>Sat, 6 Apr 2024 08:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clsot53br17399bdnfi37j2wqw</link> <guid>https://status.drieam.com/maintenance/clsot53br17399bdnfi37j2wqw</guid> </item> <item> <title>Qualtrics LTI Maintenance 3th of February (08:00 - 12:00 CEST) </title> <description> Type: Maintenance Duration: 4 hours Affected Components: Qualtrics LTI Feb 3, 11:00:00 GMT+0 - Completed - Maintenance has been completed. Feb 3, 07:00:00 GMT+0 - Identified - Dear customers, We would like to inform you about a scheduled maintenance activity that will take place on Saturday the 3th of February between 08:00 - 12:00 CEST. We appreciate your understanding and cooperation as we work to make our services even better. Kind regards, The Qualtrics LTI team </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 4 hours</p> <p><strong>Affected Components:</strong> </p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has been completed. .</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customers, We would like to inform you about a scheduled maintenance activity that will take place on Saturday the 3th of February between 08:00 - 12:00 CEST. We appreciate your understanding and cooperation as we work to make our services even better. Kind regards, The Qualtrics LTI team .</p> ]]> </content:encoded> <pubDate>Sat, 3 Feb 2024 07:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clrkksnui22166bfomqy71h9hd</link> <guid>https://status.drieam.com/maintenance/clrkksnui22166bfomqy71h9hd</guid> </item> <item> <title>Database upgrade</title> <description> Type: Maintenance Duration: 1 hour and 52 minutes Affected Components: Portflow Dec 16, 10:52:23 GMT+0 - Completed - Maintenance has completed successfully. Dec 16, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 16, 09:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance of the Portflow database on Saturday 16 December 2023 between 10.00 and 12.00. During this time, Portflow will be unavailable to all users. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 1 hour and 52 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>10:52:23</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance of the Portflow database on Saturday 16 December 2023 between 10.00 and 12.00. During this time, Portflow will be unavailable to all users..</p> ]]> </content:encoded> <pubDate>Sat, 16 Dec 2023 09:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clpckinyn22212byoh0y2cktgh</link> <guid>https://status.drieam.com/maintenance/clpckinyn22212byoh0y2cktgh</guid> </item> <item> <title>Database upgrade</title> <description> Type: Maintenance Duration: 14 minutes Affected Components: Portflow Dec 1, 16:14:09 GMT+0 - Completed - Maintenance has completed successfully. Dec 1, 16:00:00 GMT+0 - Identified - At 17.00 pm we will do an upgrade to our servers to temporary solve the responsiveness issue. This might cause a short downtime. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 14 minutes</p> <p><strong>Affected Components:</strong> </p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>16:14:09</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - At 17.00 pm we will do an upgrade to our servers to temporary solve the responsiveness issue. This might cause a short downtime..</p> ]]> </content:encoded> <pubDate>Thu, 1 Dec 2022 16:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/clb585bz91960zfo97y1xaflm</link> <guid>https://status.drieam.com/maintenance/clb585bz91960zfo97y1xaflm</guid> </item> <item> <title>Planned maintenance</title> <description> Type: Maintenance Duration: 2 hours Oct 5, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully. Oct 5, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 5, 14:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 2 hours</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> </content:encoded> <pubDate>Wed, 5 Oct 2022 14:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cl8u74iox35836hbn8xdss56an</link> <guid>https://status.drieam.com/maintenance/cl8u74iox35836hbn8xdss56an</guid> </item> <item> <title>Hotfix PeerConnect Release 2022.10.0</title> <description> Type: Maintenance Duration: 40 minutes Oct 4, 14:55:50 GMT+0 - Completed - Maintenance has completed successfully. Oct 4, 14:15:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 40 minutes</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>14:55:50</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>14:15:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> ]]> </content:encoded> <pubDate>Tue, 4 Oct 2022 14:15:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cl8u8td7n48130hin8nw8t97be</link> <guid>https://status.drieam.com/maintenance/cl8u8td7n48130hin8nw8t97be</guid> </item> <item> <title>Database maintenance</title> <description> Type: Maintenance Duration: 30 minutes Sep 23, 14:30:00 GMT+0 - Completed - Maintenance has completed successfully. Sep 23, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 23, 14:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to upgrade our database for future-proofing our application. </description> <content:encoded> <![CDATA[<p><strong>Type:</strong> Maintenance</p> <p><strong>Duration:</strong> 30 minutes</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to upgrade our database for future-proofing our application..</p> ]]> </content:encoded> <pubDate>Fri, 23 Sep 2022 14:00:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cl8e88ces26362hklntn0l37kd</link> <guid>https://status.drieam.com/maintenance/cl8e88ces26362hklntn0l37kd</guid> </item> <item> <title>Release StudyCoach 2022.09.0</title> <description> Type: Maintenance Duration: 19 minutes Sep 1, 15:50:00 GMT+0 - Completed - The new version of StudyCoach has ben released. Sep 1, 15:45:00 GMT+0 - Identified - The release of StudyCoach is now in progress. Sep 1, 15:40:00 GMT+0 - Identified - We are releasing the new features of StudyCoach 2022.09.0; see the [release notes](https://drieam.freshdesk.com/support/solutions/articles/101000441068-release-notes-studycoach-2022-09-0). </description> <content:encoded> <..</p> ]]> </content:encoded> <pubDate>Thu, 1 Sep 2022 15:45:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cl7j7equc58718jhogict8f4kv</link> <guid>https://status.drieam.com/maintenance/cl7j7equc58718jhogict8f4kv</guid> </item> <item> <title>Release Portfolio 2020.08</title> <description> Type: Maintenance Duration: 2 minutes Affected Components: Portflow Aug 24, 11:52:00 GMT+0 - Completed - The update has been released successfully. Aug 24, 11:50:00 GMT+0 - Identified - We're planning to do a release of Portfolio, introducing a lot of new features as described in the [release notes](https://drieam.freshdesk.com/support/solutions/articles/101000439015-release-notes-portfolio-2022-08-0). </description> <content:encoded> <..</p> ]]> </content:encoded> <pubDate>Wed, 24 Aug 2022 11:50:00 +0000</pubDate> <link>https://status.drieam.com/maintenance/cl77i76de4319jwole411kbtm</link> <guid>https://status.drieam.com/maintenance/cl77i76de4319jwole411kbtm</guid> </item> </channel> </rss>