Drieam

drieam.com

Drieam declares 14 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 2 tracked vendors name Drieam as a subprocessor, including Qualtrics and D2L.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

14 third parties.

NamePurposeLocationListed since
Amazon Cloudfront CDN ServicesCountry entity: US; Country of processing: Global – Nearest edge to end user
Amazon Web Services (AWS) AWS is used to host, backup and process Drieam’s web applications and all its data.Country entity: Ireland; Country of processing: EEA / US (Qualtrics LTI hosted in US) / AUS (Portflow Australia)
Appsignal Application performance monitoringCountry entity: NL; Country of processing: EU
Freshdesk Helpdesk softwareCountry entity: US; Country of processing: EU
Google Workspace Used for email communication, calendar events and cloud storage of our team.Country entity: US; Country of processing: EU
Heroku [Salesforce] Cloudplatform as a service (PaaS) to build, run and operate Drieam’s web applications.Country entity: US; Country of processing: Europe / US (Qualtrics LTI hosted in US) / AUS (Portflow Australia)
HubSpot Store leads info, establish; communication channels and track progress along the buying lifecycle.Country entity: US; Country of processing: EU
Instructure Learning Management System (LMS)Country entity: US; Country of processing: EU
Mailgun Transaction email service to send, receive and track emailsCountry entity: US; Country of processing: EU/US
Microsoft [Azure] AI / LLM ServicesCountry entity: US; Country of processing: EU
Moneybird Utilized for issuing invoices to customers.Country entity: NL; Country of processing: NL
Pylon Labs, Inc. Helpdesk & Knowledge BaseCountry entity: US; Country of processing: EU
Qualtrics XM Distribution of surveys and saving and reporting of survey resultsCountry entity: US; Country of processing: EU
QuickBooks Utilized solely for issuing invoices to customers in the US & Canada.Country entity: US; Country of processing: US

Web TechnologiesCSV · Atom

Drieam's homepage made 19 requests to 1 domain.

First party 1 · 19 requests
Drieam Google Font API Google Tag Manager HSTS HubSpot HubSpot Analytics HubSpot WordPress plugin 11.3.75 LottieFiles MySQL Nginx Open Graph PHP 8.3.36 Priority Hints RSS Site Kit 1.191.0 Slider Revolution 6.8.1 Swiper WP Rocket 3.23.5.1 WPML 5.2.0 WordPress 7.1.4 Yoast SEO 28.8 100% of the page's requests 19

Subprocessor of (2)CSV · Atom

2 companies
  • D2L d2l.com Optional third-party product available for purchase. Product(s): Eduframe SIS; Student Information System (SIS) and Online Storefront
  • Qualtrics qualtrics.com Learning management system integration.

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 no impact stated)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 6 h 2 min typical time to resolve
BeganIncidentImpactLasted
PHP security vulnerabilities (CVE announcement of 20 October) – Drieam applications not affectedno impact stated6 h 2 min
Instructure Canvas security incidentno impact stated7 h 11 min
Incident related to Instructure Inherited Keys affecting parts of appno impact stated4 days
Portflow: some features are not working correctly.no impact stated14 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 1 incident (1 no impact stated) · typical time to resolve 14 min Apr 2026: 0 incidents May 2026: 2 incidents (2 no impact stated) · typical time to resolve 4 days Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 1 incident (1 no impact stated) · typical time to resolve 6 h 2 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Eduframe1
FeedPulse1
GradePush LTI1
Portflow1
Qualtrics LTI1
Section LTI1
StudyCoach1

As Drieam's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Drieam's subprocessorsCSV · Atom

21 reported incidents in the last 30 days, by 4 of the vendors Drieam lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Drieam was involved.

DateCompanyIncidentImpactLasted
InstructureUsers May Be Unable to Query Data in Canvas Data 2 minor2 h 52 min
PylonSlack Integration Connection Issues major3 h 13 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
PylonDelay in Analytics Data minor3 h 16 min
PylonInbound Email Delays minor1 h 17 min
InstructurePortfolium is unavailable in the Sydney region major36 h 46 min
HubSpotHubSpot is experiencing issues no impact stated22 min
InstructureSome users may experience slow page loads when using new quizzes. minor18 min
MailgunRoute delays in EU Region minor1 h 3 min
InstructureSome ChromeOS users were unable to log into Canvas minor17 min
InstructureSome users may be experiencing slow load times or errors when accessing New Quizzes minor2 h 30 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
InstructureNew Quizzes Regrading Giving Errors on Ordering Questions minor1 h 31 min
InstructureSome users are experiencing slow load times when accessing Canvas minor22 min
InstructureSome users may be experiencing slow load times or errors when previewing files in Canvas minor35 min
HubSpotUpdate on PHP security vulnerability no impact stated1 h 53 min
InstructurePHP Awareness no impact stated3 h 57 min
Instructure500 errors when accessing Canvas Data 2 major1 h 47 min
InstructureEdit discussion page error when Checkpoints disabled minor2 h 24 min
InstructureSome Users May Be Unable To Log Into Canvas minor1 h 45 min
PylonPlatform loading issues no impact stated—

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Drieam's site

Drieam transparency rating

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