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PROS SUB-PROCESSOR LIST
Last Updated: July 1, 2026
The following Sub-processors are authorized by PROS to perform certain technical, administrative and support functions
required in the provision of our Subscription Service and related Professional Services, including consulting and training.
Hosting Sub-processors
Sub-processor
Entity Location Processing Activities Applicable Products
Entity
Amazon Web
United States Hosting and cloud infrastructure • All Products
Services, Inc.
• Dynamic Offers
• FastSearch
IBM United States Hosting and cloud infrastructure • Pricing Cache
• GSO (certain functionalities)
• NDC Gateway
Hosting, cloud infrastructure, and, if
Microsoft
United States requested by Customer, credential • All Products
Corporation
authentication
Professional Services Sub-processors
Sub-processor
Entity Location Processing Activities Applicable Products
Entity
Malmur
Consulting &
Services d.b.a.
Implementation and development
Technologias de Mexico • All Products
services
Information
Malmur S.A de
C.V.
VCB & Company, Consulting, implementation, and
United States • PROS Disruption Chatbot
LLC maintenance services
Other Sub-processors
Sub-processor
Entity Location Processing Activities Applicable Products
Entity
Basecamp project and • Offer Marketing Suite (All
37signals LLC United States
communication management Products)
User onboarding, adoption, • Offer Marketing Suite (All
Appcues, Inc. United States
engagement, and feedback Products)
CDN and Firewall provider • Digital Retail
Cloudflare, Inc. United States Offer Marketing Suite (All
Products)
Kafka data streaming services used
Confluent, Inc. United States • All Products
by the PROS Platform
Managed SOC, SIEM, EDR including
Crowdstrike, Inc. United States Threat Intelligence and Exposure • All Products
Management
MessageBird USA Communications technology provider
United States • All Products
Inc,(dba SparkPost) for Customer notifications
Generative AI processing utilizing
large language models via Azure • All Products
OpenAI Service APIs
Microsoft • Dynamic Offers
United States
Corporation • Group Sales Optimizer
Power BI for Customer reporting on
User interactions • NDC Gateway
• Real-Time Dynamic Pricing
• Revenue Management
MongoDB, Inc. United States Managed database services • Offer Marketing Suite (All
Products)
Authentication Provider • All Products
Okta, Inc United States
Identity governance (Datamart and
Graylog Access) • PROS Airlines Solutions
PROS Affiliate Sub-processors
Depending on Customer’s or its Users geographic location, and the Services provided, Customers may also be supported by
one or more of the following PROS Affiliates:
Sub-processor Entity Entity Location Applicable Products
Americas Region
PROS, Inc. United States All Products
PROS Canada Operations, Ltd. Canada All Products
PROS Ecuador S.A.S Ecuador All Products
Europe and Middle East Region
PROS Europe Limited England All Products
PROS International Technology Ltd.
Germany All Products
Zweigniederlassung
PROS International Technology Limited Ireland All Products
PROS Travel Bulgaria EOOD Bulgaria All Products
PROS Middle East Technology Systems L.L.C. United Arab Emirates All Products
Asia-Pacific Region
PROS Technology (SG) Pte. Ltd Singapore All Products
PROS Technology Australia Pty. Ltd. Australia All Products
PROS Florida, LLC (Hong Kong branch) Hong Kong All Products