PROS

pros.com

PROS declares 13 subprocessors, plus 11 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Microsoft, Cloudflare and Okta. No published changes since we first read it on Oct 29, 2026. 1 tracked vendor, Conga, names PROS as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

13 third parties, 11 affiliates.

NamePurposeLocationListed since
37signals LLC Basecamp project and communication managementUnited States
Amazon Web Services, Inc. IBM Hosting and cloud infrastructure Hosting and cloud infrastructureUnited States
Americas Region PROS, Inc. United States
Appcues, Inc. User onboarding, adoption, engagement, and feedbackUnited States
Cloudflare, Inc. CDN and Firewall providerUnited States
Confluent, Inc. Kafka data streaming services used by the PROS PlatformUnited States
Crowdstrike, Inc. Managed SOC, SIEM, EDR including Threat Intelligence and Exposure ManagementUnited States
Malmur Consulting & Services d.b.a. Technologias de Information Implementation and development servicesMexico
Malmur S.A de C.V. VCB & Company, LLC Other Sub-processors Consulting, implementation, and maintenance servicesUnited States
MessageBird USA Inc,(dba SparkPost) Communications technology provider for Customer notificationsUnited States
Microsoft Corporation AI
Generative AI processing utilizing large language models via Azure OpenAI Service APIs Power BI for Customer reporting on User interactions; Hosting, cloud infrastructure, and, if requested by Customer, credential authentication
United States
MongoDB, Inc. Managed database servicesUnited States
Okta, Inc Authentication Provider Identity governance (Datamart andUnited States
PROS affiliates (11)
NamePurposeLocationListed since
PROS Affiliate Graylog Access)Sub-processors
PROS Canada Operations, Ltd. Canada
PROS Ecuador S.A.S Europe and Middle East Region Ecuador
PROS Europe Limited England
PROS Florida, LLC (Hong Kong branch) Hong Kong
PROS International Technology Limited Ireland
PROS International Technology Ltd. Zweigniederlassung Germany
PROS Middle East Technology Systems L.L.C. Asia-Pacific Region United Arab Emirates
PROS Technology (SG) Pte. Ltd Singapore
PROS Technology Australia Pty. Ltd. Australia
PROS Travel Bulgaria EOOD Bulgaria

Web TechnologiesCSV · Atom

PROS's homepage made 145 requests to 27 domains, and 15 services controlled by another company.

Advertising (5): Google Cloud, Metadata; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., PubMaticAnalytics (5): Crazy Egg, Demandbase, G2.com, LinkedIn, MetaMarketing automation (1): AdobeCookie compliance (1): OneTrustOther (3): reviewed as Customer data platform: LiveRamp; Geolocation: ipify; JavaScript libraries: Pagely, Inc.

15 third parties by category: Advertising 5Analytics 5Marketing automation 1Cookie compliance 1Other 3

Third parties 15 · 142 requests
Pagely, Inc. Elementor WordPress jQuery 3.7.1 jQuery Migrate 3.4.1 55% of the page's requests 80
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 16
OneTrust OneTrust 8% of the page's requests 11
Adobe Marketo 5% of the page's requests 7
Crazy Egg Crazy Egg 3% of the page's requests 5
Demandbase Demandbase 11.8.0 3% of the page's requests 4
Metadata Metadata.io 3% of the page's requests 4
G2.com G2 Track Your Prospects 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Meta Facebook Pixel 2.9.419 2% of the page's requests 3
Magnite, Inc. rubiconproject.com, tremorhub.com 1% of the page's requests 2
Index Exchange Inc. casalemedia.com <1% of the page's requests 1
LiveRamp rlcdn.com <1% of the page's requests 1
PubMatic pubmatic.com <1% of the page's requests 1
ipify ipify <1% of the page's requests 1
First party 1 · 3 requests
PROS Amazon Web Services GSAP 3.15.0 HSTS Hello Elementor 7.1.3 Lenis 1.3.26 Linkedin Ads MySQL Open Graph PHP Pagely Priority Hints Speculative Loading 1.7.0 Twitter Emoji (Twemoji) Yoast SEO 28.6 Yoast SEO Premium 27.5 core-js 3.46.0 jQuery UI 1.14.2 lit-element 3.3.2 lit-html 2.7.4 2% of the page's requests 3

10 tracked companies loaded by the homepage are not in PROS's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company
  • Conga conga.com Hosting Services

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Data Platform - Databricks - Degraded Performance in Subrealmsno impact stated17 min
SPO degraded service for training Neural Network analysesno impact stated1 h 2 min
Partial outage for smartCPQ in our EU1 cloud regionno impact stated37 min
RTPE EU1 Outageno impact stated28 min
Production | Degraded performance | May 07, 2026no impact stated8 days
Production | Degraded performance | May 07, 2026no impact stated1 min
Degraded performances for smartCPQ in our EU1 cloud regionno impact stated1 h 20 min
RTPE Degraded Performance US1 PODno impact stated3 h 21 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 no impact stated) · typical time to resolve 55 min Mar 2026: 2 incidents (2 no impact stated) · typical time to resolve 18 h 54 min Apr 2026: 0 incidents May 2026: 6 incidents (6 no impact stated) · typical time to resolve 1 h 2 min Jun 2026: 1 incident (1 no impact stated) · typical time to resolve 17 min Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As PROS's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by PROS's subprocessorsCSV · Atom

7 reported incidents in the last 30 days, by 4 of the vendors PROS lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that PROS was involved.

DateCompanyIncidentImpactLasted
ConfluentKafka - Increased latency and connectivity issues - Azure - brazilsouth minor2 h 9 min
AppcuesAppcues SDK performance degredation minor19 min
BirdWhatsapp sending is degraded minor28 min
ConfluentMultiple Confluent Cloud services are in a degraded state - GCP EU-West2 major10 h 24 min
MongoDBGCP Availability Zone europe-west2-b connectivity issues minor12 h 36 min
ConfluentDelay in Kafka cluster provisioning minor7 h 18 min
ConfluentConfluent Cloud Console (UI) degraded functionality no impact stated2 h 44 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for PROS's site

PROS transparency rating

It updates with the rating.

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