Snapshot 184724

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Subprocessor list
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Factory
Welcome to our Trust Portal for Factory - your portal to understanding our unwavering commitment to data security, privacy, and compliance.
trust@factory.ai
Privacy PolicyOpens in new tab
Subprocessors
Microsoft Azure • Cloud provider
US
Factory leverages dedicated Azure OpenAI Service endpoints, ensuring enterprise-level security and compliance with Azure's data privacy standards. The dedicated hosting provides robust encryption and isolated data handling, along with our agreements with Azure offering safeguarding of intellectual property during interactions with Factory (in other words, your data and your IP is yours and will not be used to train our models or theirs - guaranteed). Additionally, our Azure infrastructure guarantees high availability and low-latency access to the language models we use, enabling our platform to perform efficiently and consistently at scale.
Amazon Web Services
US
AWS hosts our infrastructure. It provides us with a robust, scalable, and secure environment for our computing, storage, and database needs. AWS's global network of data centers allows us to deliver fast and reliable service to our customers.
Google Cloud Platform
US
GCP is another subprocessor that we use for our infrastructure. It offers a suite of cloud computing services that run on the same infrastructure that Google uses internally for its end-user products.
GitHub
US
GitHub is a critical subprocessor in our software development lifecycle. We use it as a repository for our codebase, and it also serves as a platform for continuous integration and continuous deployment (CI/CD), enabling us to maintain high standards of code quality and streamline our deployment process.
Anthropic • Engineering
US
Processing AI requests
Axiom • Analytics and log analysis
US
Baseten • Engineering
US
Processing AI requests
E2B • Cloud provider
US
Providing cloud compute instances
Fireworks • Engineering
US
Processing AI requests
Google Drive • Document management
US
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All subprocessors
Microsoft Azure
Factory leverages dedicated Azure OpenAI Service endpoints, ensuring enterprise-level security and compliance with Azure's data privacy standards. The dedicated hosting provides robust encryption and isolated data handling, along with our agreements with Azure offering safeguarding of intellectual property during interactions with Factory (in other words, your data and your IP is yours and will not be used to train our models or theirs - guaranteed). Additionally, our Azure infrastructure guarantees high availability and low-latency access to the language models we use, enabling our platform to perform efficiently and consistently at scale.
Cloud provider
US
azure.microsoft.com
Amazon Web Services
AWS hosts our infrastructure. It provides us with a robust, scalable, and secure environment for our computing, storage, and database needs. AWS's global network of data centers allows us to deliver fast and reliable service to our customers.
US
aws.amazon.com
Google Cloud Platform
GCP is another subprocessor that we use for our infrastructure. It offers a suite of cloud computing services that run on the same infrastructure that Google uses internally for its end-user products.
US
cloud.google.com
GitHub
GitHub is a critical subprocessor in our software development lifecycle. We use it as a repository for our codebase, and it also serves as a platform for continuous integration and continuous deployment (CI/CD), enabling us to maintain high standards of code quality and streamline our deployment process.
US
github.com
Anthropic
Processing AI requests
Engineering
US
https://www.anthropic.com
Axiom
Analytics and log analysis
US
https://axiom.co
Baseten
Processing AI requests
Engineering
US
https://www.baseten.co
E2B
Providing cloud compute instances
Cloud provider
US
e2b.dev
Fireworks
Processing AI requests
Engineering
US
https://fireworks.ai
Google Drive
Document management
US
drive.google.com
Mistral
Processing AI requests
Engineering
US
mistral.ai
MongoDB
Operational data storage
Data storage and processing
US
mongodb.com
OpenAI
Processing AI requests
Engineering
US
https://openai.com
Orb
Billing
US
https://www.withorb.com
Sentry
Analytics and log analysis
US
https://sentry.io/
Snowflake
Processing AI requests
Engineering
US
https://www.snowflake.com/
Slack
Collaboration
US
slack.com
Stripe
Billing
US
http://stripe.com/
Together
Processing AI requests
Engineering
US
together.ai
Vercel
Web application hosting
Engineering
US
vercel.com
WorkOS
User authentication
US
https://workos.com
xAI
Processing AI requests
Engineering
US
x.ai