Snapshot 185163

Document

Subprocessor list

URL

https://www.tines.com/sub-processors/

Fetched

2026-10-30 17:21:16 UTC

HTTP status

200

Content type

text/html; charset=utf-8

Fetch mode

static

Size

47041 bytes

SHA-256 (raw)

8c64f73c7a5ba8d5702aca51b1acb7f13894a78c9f9594a39ad7a0e43e9a91f3

SHA-256 (normalized text)

eca109d21984f86fc50a63111008a347527bc84c9a764326c445a7f8b116d519

Parsed

What we read from this document, as JSON. Each entry names the snapshot it was read from.

{
  "entries": [
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 185163,
      "data": {
        "name": "AWS",
        "purposes": [
          "Cloud infrastructure and data"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon, Ohio)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "amazon-web-services",
      "evidence_id": 185163,
      "data": {
        "name": "AWS Bedrock",
        "purposes": [
          "Hosting AI models (Tines-hosted or customer models)"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon, Ohio)"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "cloudflare",
      "evidence_id": 3332,
      "data": {
        "name": "Cloudflare Inc",
        "purposes": [
          "Network infrastructure and secure tunnel routing"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "USA"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "google-cloud",
      "evidence_id": 3332,
      "data": {
        "name": "Google Cloud Platform (Google LLC)",
        "purposes": [
          "Provision of cloud infrastructure services including hosting, storage and processing of customer analytics and usage data"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "United States"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "intercom",
      "evidence_id": 3332,
      "data": {
        "name": "Intercom",
        "purposes": [
          "User database management, chatbot support"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "USA, Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "openai",
      "evidence_id": 3332,
      "data": {
        "name": "OpenAI",
        "purposes": [
          "AI model processing and inference for automated workflows and natural language features"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "United States, Ireland, UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "plain",
      "evidence_id": 3332,
      "data": {
        "name": "Plain",
        "purposes": [
          "Customer support / ticketing"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "USA, UK"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "salesforce",
      "evidence_id": 3332,
      "data": {
        "name": "Salesforce (SFDC)",
        "purposes": [
          "CRM, pipeline management, lead scoring"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "USA, Germany, France, Japan"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "snowflake",
      "evidence_id": 3332,
      "data": {
        "name": "Snowflake",
        "purposes": [
          "Data warehouse services"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "stripe",
      "evidence_id": 3332,
      "data": {
        "name": "Stripe",
        "purposes": [
          "Consumption billing for Tines-hosted AI model"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "USA, Ireland"
        ]
      }
    },
    {
      "kind": "subprocessor",
      "vendor": "zendesk",
      "evidence_id": 3332,
      "data": {
        "name": "Zendesk",
        "purposes": [
          "Customer support and ticketing"
        ],
        "sections": [
          "Sub-processors that process customer personal data"
        ],
        "locations": [
          "USA, Ireland"
        ]
      }
    }
  ]
}