Tines

tines.com

Tines declares 11 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 6 tracked vendors name Tines as a subprocessor, including GitHub, Elasticsearch and Webflow.

Subprocessors CSV of Tines's subprocessors · Atom feed of Tines's subprocessors DORA draft CSV of Tines's subprocessors as declared by Tines what's this? · 

11 third parties.

NamePurposeLocationListed since
AWS Cloud infrastructure and data
Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon, Ohio)
AWS Bedrock AIHosting AI models (Tines-hosted or customer models)
Customer-selected AWS region, typically one of: Japan (Tokyo), Australia (Sydney), Switzerland (Zurich), Ireland (Dublin), Sweden (Stockholm), United Kingdom (London), or United States (Oregon, Ohio)
Cloudflare Inc Network infrastructure and secure tunnel routingUSA
Google Cloud Platform (Google LLC) Provision of cloud infrastructure services including hosting, storage and processing of customer analytics and usage dataUnited States
Intercom User database management, chatbot supportUSA, Ireland
OpenAI AIAI model processing and inference for automated workflows and natural language featuresUnited States, Ireland, UK
Plain Customer support / ticketingUSA, UK
Salesforce (SFDC) CRM, pipeline management, lead scoringUSA, Germany, France, Japan
Snowflake Data warehouse servicesIreland
Stripe Consumption billing for Tines-hosted AI modelUSA, Ireland
Zendesk Customer support and ticketingUSA, Ireland

Web TechnologiesCSV of Tines's web technologies · Atom feed of Tines's web technologies

Tines's homepage made 128 requests to 19 domains, and 11 services controlled by another company.

Analytics (4): LinkedIn, Meta; usually detected as Analytics: posthog, G2.comAdvertising (3): Google Cloud, Influ2, Inc., Reddit, Inc.Marketing automation (2): HubSpot, 6Sense Insights, Inc.Live chat (1): reviewed: IntercomCookie compliance (1): Cookiebot

11 third parties by category: Analytics 4Advertising 3Marketing automation 2Live chat 1Cookie compliance 1

Third parties 11 · 40 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 9% of the page's requests 11
posthog posthog.com 4% of the page's requests 5
Cookiebot Cookiebot 1 3% of the page's requests 4
HubSpot HubSpot 2% of the page's requests 3
Influ2, Inc. Influ2 2% of the page's requests 3
Intercomsubprocessor intercomcdn.com, intercom.io 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
6Sense Insights, Inc. 6sense 2% of the page's requests 2
G2.com g2.com 2% of the page's requests 2
Meta Facebook Pixel 2.9.435 2% of the page's requests 2
Reddit, Inc. Reddit Ads 2% of the page's requests 2
First party 1 · 88 requests
Tines HSTS Intercom Next.js 16.3.6 Next.js App Router Open Graph PostHog Priority Hints React Turbopack Vercel Webpack core-js 3.32.2 69% of the page's requests 88

6 tracked companies loaded by the homepage are not in Tines's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (6)CSV of the companies listing Tines · Atom feed of the companies listing Tines

6 companies
  • Barracuda Networks barracuda.com
  • Elasticsearch elastic.co Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico); Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico)
  • GitHub github.com Security management
  • Lattice lattice.com Security automation
  • Vendr vendr.com Integration Platform
  • Webflow webflow.com Security automation

ComplianceCSV of Tines's compliance · Atom feed of Tines's compliance

Certified
Says it complies with

Certifications as Tines's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Tines's subprocessorsCSV of incidents reported by vendors Tines lists · Atom feed of incidents reported by vendors Tines lists

65 reported incidents in the last 30 days, by 5 of the vendors Tines lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Tines was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
PlainHelp Center errors no impact stated—
OpenAIElevated ChatGPT Conversation Errors minor52 min
PlainIntermittent API errors on write actions minor2 h 54 min
OpenAIElevated errors with image generation minor1 h 49 min
SnowflakeINC20000337 minor2 h 5 min
SnowflakeINC20000336 minor3 h 20 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
IntercomElevated errors and latencies in the European hosting region. major49 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
PlainDelays in incoming emails minor1 h 55 min
PlainSome Sidekick requests failing minor10 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
PlainDelays receiving Slack messages in Plain minor11 min
StripeElevated Instant Payouts failures no impact stated2 h 5 min
SnowflakeINC20000321 minor3 h 25 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
IntercomSlow Fin Procedures minor23 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
PlainReporting data delayed minor47 min

And 40 more. All of them: CSV · Who is around them.

ChangesCSV of Tines's changes · Atom feed of Tines's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Tines's site

Tines transparency rating

It updates with the rating.

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