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Skip to navigationSkip to main content Security at Gorgias When you use Gorgias, we know that you’re putting your trust in us. That’s why we hold our commitment to your security as our highest priority and safeguard your data with full transparency. Our security policy contains penetration testing, incident response plan, data lifecycle, comprehensive system status live report, and more. You can subscribe to our Trust Center to get the most updated information or send us an e-mail! [email protected] Privacy PolicyOpens in new tab Compliance SOC 2 GDPR CCPA US Data Privacy HIPAA Resources View all Compliance - Security Reports Gorgias SOC 2 Type II Report 12.31.2025.pdf HIPAA Pen Test Policies Cryptography Policy Incident Response Plan System Access Control Policy Other Resources Security Whitepaper Privacy Data Processing Agreement Opens in new tab Gorgias Transfer Impact Assessments Business Associate Agreement Accessibility Accessibility Opens in new tab Controls Data collected Customer personally identifiable information Employee personally identifiable information Credit card information FAQ Updates View all General Gorgias successfully Achieves Soc 2 Type II Compliance Published March 5, 2025 Gorgias announces the successful completion of its System and Organization Controls (SOC) 2 Type II audit, achieving compliance with the leading industry standards for customer data security. The report shows Gorgias ’s ongoing commitment to providing a secure data environment for our customers. Compliance SOC 2 Type II Compliance Update - 2024 Published March 5, 2025 Gorgias has renewed SOC 2 Type II compliance for a 4th year! Granted on 11/30/2024, Gorgias retains security compliance and full-scale monitoring. Please reach out with any questions. General SOC 2 type II certification validity Published April 30, 2024 Gorgias last security certification is valid between August 08, 2023 and August 08, 2024.