Subprocessors 17 Relied on by 1
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Subprocessors 20 third parties, 3 affiliates. CSVof Gorgias's subprocessors · Atom
Name Purpose Location Listed since Amplitude Product analytics United States Sep 29, 2026 Appcues Survey and onboarding United States Sep 29, 2026 Chargebee Subscription billing and revenue management platform United States Sep 29, 2026 Circle Community hosting platform United States Sep 29, 2026 Cloudflare Third-party content delivery network United States Sep 29, 2026 Confluent Full-scale data streaming platform United States Sep 29, 2026 Customer io. Customer communication United States Sep 29, 2026 Datadog Querying and performing analytics United States Sep 29, 2026 Fivetran Data ingestion for analytics purpose United States Sep 29, 2026 Google Cloud Platform Cloud Service Provider United States, European Union and Australia Sep 29, 2026 Google Workspace and Analytics Email, file storage, video United States Sep 29, 2026 Hubspot Third-party CRM United States Sep 29, 2026 Microsoft Product analytics United States Sep 29, 2026 OpenAi AI AI research and deployment company United States Sep 29, 2026 Pandadoc E-Signature legal United States Sep 29, 2026 Segment Data Infrastructure United States Sep 29, 2026 Sentry Application error logging United States Sep 29, 2026 Smooch Chat data United States Sep 29, 2026 Stripe Customer payments United States Sep 29, 2026 Twilio, Inc. Voice functionality and SMS United States Sep 29, 2026
Gorgias affiliates (3) Name Purpose Location Listed since Gorgias SAS Service and Support Australia; France; Netherlands Sep 29, 2026 Gorgias d.o.o. Service and Support Serbia Sep 29, 2026 Gorgias Helpdesk Inc Service and Support Canada Sep 29, 2026
Listed as a subprocessor by (1) Compliance Certified Says it complies with Certifications as Gorgias's trust center lists them; reports are usually shared on request (evidence )
Service status Jul 3: before our history of this status page Jul 4: before our history of this status page Jul 5: before our history of this status page Jul 6: before our history of this status page Jul 7: before our history of this status page Jul 8: before our history of this status page Jul 9: before our history of this status page Jul 10: before our history of this status page Jul 11: before our history of this status page Jul 12: before our history of this status page Jul 13: before our history of this status page Jul 14: before our history of this status page Jul 15: before our history of this status page Jul 16: before our history of this status page Jul 17: before our history of this status page Jul 18: before our history of this status page Jul 19: before our history of this status page Jul 20: before our history of this status page Jul 21: before our history of this status page Jul 22: before our history of this status page Jul 23: before our history of this status page Jul 24: before our history of this status page Jul 25: before our history of this status page Jul 26: before our history of this status page Jul 27: before our history of this status page Jul 28: before our history of this status page Jul 29: before our history of this status page Jul 30: before our history of this status page Jul 31: before our history of this status page Aug 1: before our history of this status page Aug 2: before our history of this status page Aug 3: before our history of this status page Aug 4: before our history of this status page Aug 5: before our history of this status page Aug 6: before our history of this status page Aug 7: before our history of this status page Aug 8: before our history of this status page Aug 9: before our history of this status page Aug 10: before our history of this status page Aug 11: 2 incidents (2 major) Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: 1 incident (1 major) Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: 2 incidents (2 major) Sep 2: 1 incident (1 major) Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: 1 incident (1 minor) Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: 1 incident (1 no impact stated) Sep 15: 1 incident (1 major) Sep 16: 1 incident (1 major) Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported 90 days ago today
10 incidents in 50 days8 major or critical1 h 21 min typical time to resolve20 h 27 min longest majorIncidents per month 0 4 8 Jul 2026: 0 incidents · before our history of this status page Aug 2026: 3 incidents (3 major) · partial: our history begins Aug 11 · typical time to resolve 1 h 39 min Sep 2026: 7 incidents (5 major, 1 minor, 1 no impact stated) · typical time to resolve 1 h 14 min Jul 2026 Aug Sep critical major minor no impact stated before or partly before our history
Components affected Component Incidents Bar Web App 5 Google Cloud Platform Google Cloud Networking 1 Instagram Direct Messages 1 Live Chat 1 REST API 1 WhatsApp 1 us-east1-c94b 1
As Gorgias's status page reports its own incidents (scheduled maintenance left out), read every few hours since Aug 11, 2026 (evidence )
Changes None since tracking began.
GorgiasRelay Commerce relaycommerce.io
